ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,553 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,553 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

Visit Website

Write Your review

Tell us how ParcelDirect.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was really easy to use, with very clear instructions. The price comparisons were also listed in a clear manner, which meant I couldget best value. I don't normally use courier services, but if its this easy I will. UPS also collected within the published time slot. I certainly recommend.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear you found the website easy to use, the pricing clear, and that your parcel was collected on time. We really appreciate your recommendation and are glad your experience was a positive one. All the best, PD Support

Posted 1 day ago

“Easy to use website,good communication,fair prices pleasure to deal with”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the website easy to use, the communication clear, and the prices fair. We really appreciate you sharing your experience. All the best, PD Support

Posted 1 day ago

“For overseas delivery I always use parcel direct. If you have an issue you have a phone number for help, not a e-mail only service”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you find ParcelDirect reliable for overseas deliveries and appreciate that having phone support has been helpful for any issues. All the best, PD Support

Posted 1 day ago

“very user-friendly website that made it easy to provide the dimensions and weight of my parcel, and then provide a variety of quotes from different carriers. I would definitely use this site again. Thanks,”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that you found the website user-friendly and that comparing quotes from different carriers was easy. We really appreciate you sharing your experience and look forward to assisting you again. All the best, PD Support

Posted 1 day ago

“First time using service very easy to book with local drop off, excellent service and delivery!”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your first experience using the service was easy, with convenient local drop-off and excellent delivery. All the best, PD Support

Posted 1 day ago

“First time using ParcelDirect to send a package from Ireland to Poland. Booking online was super simple, the instructions were clear, and the price was very reasonable. I especially liked that there was no need to print labels, if you don’t have a printer just write address on the box, and that the drop-off point was close by, really convenient for busy people. I only shipped it today, but based on the experience so far, I’m very happy.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your first experience using ParcelDirect was simple, convenient, and reasonably priced. It’s great to know the drop-off location and flexible label options made things easier for you. All the best, PD Support

Posted 1 day ago

“great service , all sorted from the sofa. happy days.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the service so convenient and easy to use — all from the comfort of your sofa. All the best, PD Support

Posted 1 day ago

“The shipment and delivery options on this website are excellent. There are plenty of choices, and everything is handled quickly and efficiently. I wouldn’t trust any other website for my deliveries. Great job!”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that you found the shipment and delivery options excellent and that everything was handled efficiently. We really appreciate your trust and kind words. All the best, PD Support

Posted 1 day ago

“Very clear instructions and an easy-to-follow system. Thank you”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the instructions clear and the system easy to follow. All the best, PD Support

Posted 1 day ago

“Such a handy service. Because I purchased an item online, the retailer said I had to return it online at my own expense. Parcel Connect provided prices for a number of couriers and I was able to choose the one that suited. I would definitely use them again.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear that the service made returning your item easy and convenient, and that you could choose the courier that suited you best. We really appreciate you sharing your experience and look forward to assisting you again. All the best, PD Support

Posted 1 day ago

“Order ID: PD1561783 I booked and paid Parce Direct to collect three parcels from Drillvent Whites Cross Starinagh on, Tuesday 25/11/25. They told me that they would be collected the next day "Wednesday" between 9.30am and 5.30pm. I waited in all day so as not to miss the courier. They did not call to the house and they did not ring me. I phoned the next day to see what happned. I spoke to a man who said that the courier called at 4.30 and got no reply. He said that they would be collected that day Wednesday, no body called. As a result i had to pay another courier to make the delivery. I would like a refund ASAP. Total e58.49”

Helpful Report

Posted 2 months ago

Hi, We’re very sorry to hear about the missed collection and the inconvenience it caused. Please contact our customer support team directly with your booking details so they can review your case and assist you with your refund request. All the best, PD Support

Posted 1 day ago

“An easy fix when your stuck with a parcel and you don’t want to pay crazy money parcel direct always give loads of options for dates sizes and money”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear that ParcelDirect provided convenient options for your parcel, helping you save time and money. We really appreciate you sharing your experience. All the best, PD Support

Posted 1 day ago

“I recently sent a parcel of christmas gifts (11Kg)through ParcelDirect from Ireland to Italy. The company ensured careful handling and delivery of the gift items Offering clear tracking that keeps you informed of the progress. It was reassuring to know that the timely and secure delivery of gifts around this festive time were safe especially for the grandchildren! I will certainly use Parcel Direct in future”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your Christmas gifts arrived safely in Italy and that the tracking kept you informed throughout. It’s wonderful to know the service gave you peace of mind during the festive season. All the best, PD Support

Posted 1 day ago

“really easy to deal with!”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the service really easy to deal with. All the best, PD Support

Posted 1 day ago

“Great service all on time and as per their advertising”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear that the service was on time and met your expectations as advertised. All the best, PD Support

Posted 1 day ago

“Booked and paid for 2 parcels for collection and delivery. Now a week later and 10 phone calls deep but still no sign of collection. AVOID AT ALL COST”

Helpful Report

Posted 3 months ago

Hi, We’re very sorry to hear about the delay with your parcel collection and understand how frustrating this must be. Please contact our customer support team directly with your booking details so they can review your case and assist you further. All the best, PD Support

Posted 1 day ago

“A modern sophisticated and user-friendly system that makes shipping easy! What more could a sender ask for ... great service. Thank you”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear that you found the system modern, user-friendly, and easy to use. We really appreciate your kind words and support. All the best, PD Support

Posted 1 day ago

“noone came to collect the parcel. Not one call, not one email to advice and no reply to my email. lost money, expensive and still no reply”

Helpful Report

Posted 3 months ago

Hi, We’re very sorry to hear about the missed collection and the lack of communication. We understand how frustrating this must be. Please contact our customer support team directly with your booking details so they can review your case and assist you further. All the best, PD Support

Posted 1 day ago

“I'm using the service for the first time. I'm only sending for now. I hope everything will be quick. If everything goes well, I'll be using the service all the time.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad you chose to try our service and hope your shipment goes smoothly. Our customer support team is always available if you need any assistance along the way. All the best, PD Support

Posted 1 day ago

“Excellent to deal with, very straightforward and very reasonably priced! Would highly recommend!! Thank you!”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear you found the service straightforward, reasonably priced, and easy to deal with. We really appreciate your recommendation. All the best, PD Support

Posted 1 day ago

ParcelDirect.ie is rated 4.5 based on 3,553 reviews