ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.51

4.5 Rating 3,612 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 20th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service just as described”

Helpful Report

Posted 2 months ago

Hi Miranda, Thank you for your feedback! We’re glad to hear the service met your expectations. If there’s anything else we can help with, just let us know. Kind regards, PD Support

Posted 1 month ago

“Parcel didn't collect it and no refund money !!!”

Helpful Report

Posted 2 months ago

Hi, We’re very sorry for the missed collection and the inconvenience caused. This is not the level of service we aim to provide. Please contact us directly with your booking details so we can resolve this promptly. Kind regards, ParcelDirect

Posted 1 month ago

“Worst experience ever, the collection guy didn’t appear to collect. Customer support is not helpful at all. They don’t even know pickup date and time. A big time headache”

Helpful Report

Posted 2 months ago

Posted 1 month ago

“Very reasonable pricing for door to door delivery. While the drivers messaging was problematic the customer service was very responsive.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad you found our pricing reasonable and our customer service responsive, and we appreciate your note regarding driver communication. Kind Regards, PD Support

Posted 1 month ago

“Unfortunately they did not show up to collect as expected/ ordered.”

Helpful Report

Posted 2 months ago

Hi, We’re very sorry for the missed collection and the inconvenience caused. This is not the level of service we aim to provide. Please contact us directly so we can resolve this for you promptly. Kind Regards, PD Support

Posted 1 month ago

“Very quick and easy stress free service 👌”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad you found our service quick, easy, and stress-free. If we can assist any further, please get in touch. Kind Regards, PD Support

Posted 1 month ago

“Im so happy to find such a parcel send website company, guys i would recommend u to use this company they are great and good customer service, very good service”

Helpful Report

Posted 2 months ago

Hi, Thank you for your kind feedback! We’re delighted to hear you’re happy with the service and our support. We really appreciate your recommendation! Kind Regards, PD Support

Posted 1 month ago

“Whole process was simple and easy. Qoute, booking and payment done online and parcel was collected and delivered as promised. Would definitely recommend”

Helpful Report

Posted 2 months ago

Hi, Thank you for your great feedback! We’re glad the whole process was simple and that everything went as promised. We really appreciate your recommendation! Kind Regards, PD Support

Posted 1 month ago

“Good company, easy website, no problem at all, happy with the purchase.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad you found our website easy to use and had a smooth experience. Kind Regards, PD Support

Posted 1 month ago

“The driver came this morning, did not introduced himself that he is colleting packet, I came down, he was very rude, with attidute. Even though, I said to be careful with package, there are glass in the, he said 'I don't care' . Not really sure in what state my package will be delivered. Very rude,no customer servise.”

Helpful Report

Posted 2 months ago

Hi, We’re very sorry to hear about your experience and sincerely apologise for the driver’s behaviour. This is not the level of service we expect, and your feedback will be raised with the courier to address this. We understand your concern regarding the handling of your parcel. If you need any further assistance, please don’t hesitate to contact us. Kind Regards, PD Support

Posted 1 month ago

“I found the whole process of boking out a parcel very efficient and without delay”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad you found the booking process efficient and smooth. Kind Regards, PD Support

Posted 1 month ago

“very easy and pleasant to use, I am satisfied with the quick shipment, thank you very much”

Helpful Report

Posted 2 months ago

Hi, Thank you for your kind feedback! We’re glad you found the service easy to use and that your shipment arrived quickly. We really appreciate your support! Kind Regards, PD Support

Posted 1 month ago

“Without a shadow of a doubt, Parcel Direct caught me off guard. I was looking for a courier to collect from me next day. What I found through was a courier company who were able to process my information and get it to the most professional couriers I have ever me within hours. Not a day but they processed my request within a few hours and I had a courier at my door by lunch time. Wowza...that is some service. Thank you so much.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your amazing feedback! We’re delighted we could arrange everything so quickly and exceed your expectations. We really appreciate your support! Kind Regards, PD Support

Posted 1 month ago

“Quick and prompt booking service”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad you found the booking process quick and prompt. Kind Regards, PD Support

Posted 1 month ago

“I had a parcel to send as a gift to family in the USA and made enquiries to parceldirect.ie. They gave me whole lot of options to choose from and quickly answered a query that I had about sending my parcel. I opted to have the parcel collected next day and delivered in 4 to 6 days and that was that. No hassle, no driving out to a collection centre, I just sat at home relaxing and they came to the door to pick up the parcel. Now hopefully, a certain president's new rules will not interfere in the delivery of said package. I am very happy with the service provided so far and will not hesitate to recommend them or use them again in future.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your wonderful feedback! We’re delighted to hear you found the process easy and convenient from start to finish. We really appreciate your recommendation and look forward to assisting you again. Kind Regards, PD Support

Posted 1 month ago

“Great service and good price i struggled trying to get a watch repaired in the UK because of the battery but with parcel direct it wasent a problem thank you”

Helpful Report

Posted 2 months ago

Hi, Thank you for your great feedback! We’re glad we could help make the process easy and solve the issue for you. We really appreciate your support! Kind Regards, PD Support

Posted 1 month ago

“Everything is very well organized to send the parcel quickly and safely.”

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Posted 3 months ago

Hi, Thank you for your feedback! We’re glad to hear you found everything well organised and that your parcel was sent quickly and safely. We really appreciate you sharing your experience. All the best, PD Support

Posted 2 months ago

“I am waiting from Monday 16 th to pe picked up ,and still nothing”

Helpful Report

Posted 3 months ago

Hi, We’re very sorry to hear about the delay with your parcel collection and understand how frustrating this must be. Please contact our customer support team directly with your booking details so they can review the situation and assist you further. All the best, PD Support

Posted 2 months ago

“hi I used parcel direct today for the first time and I must say I found it so easy,simple steps to follow and stress free. I will definitely use them again and will highly recommend them to friends and family. thank you Daniel deady”

Helpful Report

Posted 3 months ago

Hi Daniel, Thank you for your feedback! We’re delighted to hear that your first experience was easy and stress free. We really appreciate your recommendation and look forward to assisting you again in the future. All the best, PD Support

Posted 2 months ago

“Very good company”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad to hear you had a positive experience and appreciate you taking the time to share it. All the best, PD Support

Posted 2 months ago

ParcelDirect.ie is rated 4.5 based on 3,612 reviews