ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,588 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommended - exceptionally easy to follow with good options clearly offered. Website is clutter-free. Business was done and dusted in a couple of minutes. Courier service arrive on schedule and delivery was faster than expected. Just as importantly, our very fragile parcel arrived in perfect condition across country. If you've been looking for a safe, reliable parcel-delivery service, you've found what you were looking for right here. No need to look further.”

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Posted 13 hours ago

“Our parcel didnt get collected”

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Posted 13 hours ago

“I advise against this. After paying for the shipment, no courier picked it up. After contacting customer service, I can't get my money back.”

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Posted 1 day ago

“It was quick and easy. Their customer support was excellent.”

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Posted 2 days ago

“Richie Nicholson, the best in the business, top class service”

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Posted 4 days ago

“Good experience. Price is alright, quick pick up, delivered on time.”

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Posted 5 days ago

“2nd time using ParcelDirect. Easy to follow ordering, simple drop off and really good tracking. Parcel sent to New Zealand in less than a week. I was able to tell my son your Parcel will be delivered tomorrow, and it was. Well recommended.”

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Posted 1 week ago

“Delighted with the service,excellent price for the parcel we want couriered to Italy. Would highly recommend.”

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Posted 1 week ago

“On March 23rd, I ordered a service from the company. They were supposed to pick up the parcel from my house on March 24th. I waited the whole day. It's now 6pm. I paid almost 39 euros. No one has contacted me. How do you plan to continue working with this attitude?”

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Posted 1 week ago

“I can't give enough stars, to my man Rory. Who dug me out not once but twice today. On the Customer service side of things. Your the man,woman or they them Rory.”

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Posted 1 week ago

“Booked in a parcel to be collected at my home at 9.00am and it was picked up in less than 30 minutes. A top class services. I will not be looking any further in the future.”

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Posted 1 week ago

“A professional website Easy to use Excellent value Will definitely use ParcelDirect.ie. again”

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Posted 1 week ago

“Easy to understand and quick service”

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Posted 1 week ago

“Getting stuff sent to Cyprus is always an adventure. This was super easy and quick, couldn't be happier. It was a high-value item too, iPhone. Highly highly recommend”

ParcelDirect.ie 5 star review on 20th March 2026

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Posted 2 weeks ago

“We found Parcel Direct very easy to use. The website was simple and straightforward, and the service once the order had been placed was excellent. The parcels were collected promptly, and we were provided with the information required to track their progress. Overall, 5 stars!”

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Posted 2 weeks ago

“I dont send things by courier very often but this is a very efficient service whioch provides a range of couriers which could be used and provides a comprehensive choice. the documentation process is easy to complete and pay for. this is an excelen t service”

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Posted 2 weeks ago

“Service just as described”

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Posted 2 weeks ago

“Parcel didn't collect it and no refund money !!!”

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Posted 2 weeks ago

“Worst experience ever, the collection guy didn’t appear to collect. Customer support is not helpful at all. They don’t even know pickup date and time. A big time headache”

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Posted 2 weeks ago

“Very reasonable pricing for door to door delivery. While the drivers messaging was problematic the customer service was very responsive.”

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Posted 3 weeks ago

ParcelDirect.ie is rated 4.5 based on 3,588 reviews