ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.51

4.5 Rating 3,611 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,611 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 20th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Useless, parcel was never collected”

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Posted 4 days ago

“Unfortunately, I had a very bad experience. I went twice to the drop-in centre, but they refused to accept the parcel. Parcel Direct then arranged a collection, but after waiting three days with no pickup, I had to cancel it. I am now waiting for my money to be reimbursed—hopefully this process will be more straightforward.”

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Posted 6 days ago

“Not recommended, 7 days and parcel not collected!!! No contact telephone all business running by algorithm. Please stay away :)”

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Posted 1 week ago

“Absolutely terrible experience with ParcelDirect.ie. They didn’t even try to find a solution to the issue or help resolve the problem. I had no information about the collection point and wasn’t expecting any moving boxes — this should have been clearly highlighted for pickup collections, but nothing was explained. This company just wastes customers’ time and money. They can’t guarantee anything except taking money from your account. No guaranteed delivery date, no delivery hours, not even reliable pickup or collection point information. What a joke of a business. The service is absolutely poor, with problems even generating shipping labels. Refunds can take up to 10 working days if you’re lucky enough to get your money back at all. In 2026, when services like ZipPay exist, this is embarrassing. Even An Post is much cheaper and far more reliable than ParcelDirect.ie.I have now contacted my solicitor regarding this matter and am preparing for further action through the consumer court process because of the poor handling of this situation under the costumer rights... Stay away from this company.”

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Posted 1 week ago

“Great service, with an excellent customer service component, cheaper than An Post with speedier deliveries!”

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Posted 1 week ago

“Very good.Thank you”

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Posted 1 week ago

“So far so good!”

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Posted 1 week ago

“simple step by step booking to be recommended”

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Posted 1 week ago

“Honestly, dealing with your company is very comfortable and easier than one might expect.”

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Posted 1 week ago

“I would not use Parcel Direct again. I have a query on charges outstanding and they are ignoring my emails and requests for copies of documents to cross check charges. Do not use them.”

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Posted 1 week ago

“I was extremely impressed with this transaction. Fast, expert service. I could hardly believe it when the "delivered" email came in. Package took 5 days from Drop off in Carlow Ireland to delivery in Texas USA. Package received in perfect order. Fantastic . I'll definitely use this service again. 10/10.”

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Posted 2 weeks ago

“Very easy to use. Great service”

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Posted 3 weeks ago

“The Christmas parcel I sent to my parents got lost along the way and then month later was returned to me damaged after I chased up on its whereabouts for weeks. Communication has been an absolute nightmare with parcel direct. I am still waiting to hear If I will receive a refund for my parcel. I doubt I will ever hear back. This is the end of April now. I contacted them 3 times last week alone with no reply whatsoever. I would never recommend this crowd to anyone else and I will most definitely never use them again either.”

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Posted 3 weeks ago

“Easy and quick!”

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Posted 3 weeks ago

“My parcel wasn't collected as scheduled by GLS”

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Posted 3 weeks ago

“Fantastic customer service!”

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Posted 4 weeks ago

“First time using the service and my parcel was misplaced. It eas collected ok but it took 2 weeks to deliver the parcel from the midlands to Dublin.....following 10 emails later the patcel was eventually delivered but the recipient confimed they received it not Parcel Direct. Would not use the courier again nor recommend them either.”

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Posted 1 month ago

“🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇”

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Posted 1 month ago

“Excellent! 5 Stars!”

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Posted 1 month ago

“First time using the service and was very practical”

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Posted 1 month ago

ParcelDirect.ie is rated 4.5 based on 3,611 reviews