ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,645 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,645 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 20th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to a small error with my computer the mailing label was wrong but, after contacting customer services (who were very helpful), the problem was fixed and my parcel arrived at its destination this morning.”

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Posted 2 hours ago

“Very easy process to book a collection.”

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Posted 4 days ago

“I am very happy with the service. Everything was handled quickly and professionally. The driver arrived even earlier than I expected, and my parcel was delivered on time and in perfect condition. The whole process was smooth, reliable, and stress-free. I highly recommend this company to anyone looking for a trustworthy and efficient courier service. I will definitely use their service again in the future.”

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Posted 5 days ago

“I am incredibly disappointed with the service I received. After purchasing a FedEx shipping label through ParcelDirect.ie I received an email with 2 buttons in it. One of the buttons- the "Print Labels" button only leads to a misleading "Label Advice Sheet" PDF wih incorrect delivery details belonging to some MEGAN MURPHY 253 PINT CLOSE RICHMOND MELBOURNE VI 3100 This document is formatted in a way that makes it look like a shipping label at first glance, which is highly confusing and unprofessional. Because of this error, I have been unable to ship my parcel, resulting in an unnecessary delay that has completely disrupted my schedule. I expected a seamless process, but instead, I am stuck waiting for ParcelDirect.ie. to provide the actual, valid shipping label. Won't be using ParcelDirect.ie again.”

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Posted 5 days ago

“I use parcel direct after leaving my Kindle behind in Ireland holiday. My Kindle arrived about four days before it said it would! I was so happy to be reunited and would definitely use personal direct in the future.”

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Posted 1 week ago

“This is the worst service I have ever used in my life For 4 days, the store collection point did not accept my box without a barcode, no one gives it to me If you're bored and want to cause yourself problems with your parcels, contact us directly. We'll always help you with this, and no one will ever reply to your email”

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Posted 1 week ago

“Easy, fast, great prices and amazing. This is my experience with ParcelDirect. I will use this app in future and recommend to everyone. Much better experience than with AnPost, faster delivery, quicker response on queries.”

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Posted 1 week ago

“Great service !”

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Posted 1 week ago

“Competitively priced service, extremely fast and easy to track my parcel. Thank you!”

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Posted 1 week ago

“Great and reliable service. Very quick to respond to any queries.”

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Posted 1 week ago

“Simples e eficaz”

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Posted 1 week ago

“Very easy to use with great prices”

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Posted 1 week ago

“Parcel direct was cheaper than alternatives and delivered in a timely manner. I plan to use this service again in the future”

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Posted 1 week ago

“Website was easy to use and booking was made and confirmed quickly. No labels were sent through so I had to email but Michael in customer support replied promptly and resolved the situation quickly, I'm happy with the service, impressed by the quick response from CS and the parcel was collected on the date stated and delivered next day. I would be happy to use the service again.”

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Posted 1 week ago

“great service, fast easy to use the online portal and the pricing is always great effortless and the drivers are always very friendly”

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Posted 1 week ago

“I was shortly in contact with the customer service team for a query. The service of parcel direct is superb.”

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Posted 1 week ago

“Simple and easy process, collected by a very professional driver”

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Posted 1 week ago

“Was very impressed with the price & service.”

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Posted 1 week ago

“Very easy service to use and support staff were helpful when there was an issue with the package receiver.”

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Posted 3 weeks ago

“This service is very disappointed. My parcel never been collected...every time I contacted them they promised to pick it up the next day but nothing happened. After 4 days I cancelled the collection and they processed a refund which is never landed on my account and it's been a month now. I sent several emails since and no response also nobody answering for calls. They don't even deserve a star. Never again!!!!”

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Posted 3 weeks ago

ParcelDirect.ie is rated 4.5 based on 3,645 reviews