ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,398 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,398 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service! My very sick sister in Munich received her package literally 10 hours after being picked up in Naas- So very grateful to Parcel Direct- Fast efficient and great price- I'll be using you again for sure Frances 🙏”

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Posted 5 days ago

“Good system to compare the best shipping options for private customers”

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Posted 1 week ago

“I would highly recommend Parcel Direct who are excellent and so professional. I booked this service for the first time very recently to collect an item purchased in the UK for delivery to Ireland and was so impressed with excellent customer service. There is an online form to fill out which is easy to follow. and Michael in parcel direct was so helpful and courteous answering any query I had in relation to the online form as this was my first time booking Parcel Direct but the online form is easy to follow.. They print the shipping label forwarding to the collection address in the UK very promptly and organising collection by the courier. I had a choice of when item was to be collected choosing next day. The courier collected item early next morning. The cost was very reasonable and was delighted to receive my package so quickly without any issues. I was so impressed with Parcel Direct and would book them again in the foreseeable future. I seldom write reviews but Parcel Direct are excellent.”

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Posted 1 week ago

“Highly recommend this service, I sent a parcel to canada from Ireland with ups on Tues and they received it on the Fri.”

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Posted 1 week ago

“Excellent service would highly recommend them.”

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Posted 1 week ago

“It was really easy to use Parcel Direct service. It was my first ever booking and parcel delivery and I liked that everything was very explanatory.”

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Posted 2 weeks ago

“I watched the driver throw my package out his window and I have it recorded on camera. What a terrible service. Complete and utter laziness. Package was soaking wet!”

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Posted 2 weeks ago

“Fast & efficient - happy to answer a phone call too which is bonus points!!”

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Posted 2 weeks ago

“This is the second time I have used this company and they are so easyto use would recommend for fast efficient cheap parcel deliveries”

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Posted 2 weeks ago

“Parcel direct is so convenient and easy to use method of sending parcel. All whilst in the comfort of your home.🙂”

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Posted 2 weeks ago

“Quick and Easy to use”

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Posted 2 weeks ago

“Brilliant service ,easy to use and a great selection of couriers ,I highly recommend 🌟 🌟”

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Posted 2 weeks ago

“My parcel was collected on the 8th of May and scheduled for delivery on the 9th. As of today, it still has not been delivered, and I have received no updates or explanation from the company. I’ve made numerous phone calls, only to be told repeatedly that the parcel is lost and a case would be opened to investigate — yet no one has followed up. This level of service is completely unacceptable. My client has been left without a vital machine, causing her to lose business, which reflects poorly on both of us. Communication has been virtually non-existent, and I’ve had to chase for information at every step. This experience has been deeply disappointing and has caused significant disruption. I expect better from a professional delivery service.”

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Posted 2 weeks ago

“Great service. Very easy to book a pick-up for delivery. Highly competitive prices, pick-up driver was very professional and courteous. Would definitely recommend this service and use them again.”

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Posted 2 weeks ago

“Disappointed with “Overnight” Service – Not Delivered as Promised I’m very disappointed with my recent experience using ParcelDirect.ie. I paid €19.19 for overnight courier service, expecting quick delivery as promised. My parcel was picked up on Monday, May 19, 2025, at 11:54 A.M., but today is Wednesday, and we’ve only now been told to expect delivery sometime between 3 and 6 PM. This delay defeats the entire purpose of paying for an overnight service. The standard delivery cost was only around €8.99, so I paid a significant premium expecting reliable next-day delivery. Unfortunately, the service did not deliver as advertised. This experience has left me frustrated and unlikely to use ParcelDirect again. Charging customers for a premium service without fulfilling the basic promise is unacceptable. I hope the company takes this feedback seriously and reviews how it handles express service commitments.”

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Posted 2 weeks ago

“Very affordable price. Thanks”

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Posted 3 weeks ago

“V good. makes complicated easy well done”

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Posted 3 weeks ago

“Excellent service , fast and reliable! Will use again !”

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Posted 3 weeks ago

“Great that you gave me a choice of couriers, but let down by the fact that the courrier failed to show. I booked an express service that cost me over €60 using UPS and courier did not show. Will be looking for refund.”

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Posted 3 weeks ago

“My first time using Parcel Direct and I found it easy to set up and use.”

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Posted 3 weeks ago

ParcelDirect.ie is rated 4.5 based on 3,398 reviews