ParcelDirect.ie Reviews - Read 1,882 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.71 out of 5

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 15th March 2017

Aleksandrs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was getting more and more frustrated, having tried different "obvious" couriers to see if they could deliver 2 parcels. There was always a problem: size, too busy etc... and trying a last search on Google, I found ParcelDirect. I couldn't believe my eyes ! The price was a fraction of the others, I opened an account with the greatest of ease, the parcels were picked up by a very helpful and nice man, and the delivery was done on time. All perfect. Won't ever go anywhere else. Thank you.”

Helpful Report

Posted 2 months ago

Hi Dorothee,
Thank you very much for such a great review. We are really delighted you found our services so useful and our prices so good. Thanks again.
All the best, PD. 😀😀😀

Posted 2 months ago

“Just don't use them. NO”

Posted 1 day ago

“Paid last night and waited all day today 18th and parcel never collected. Nobody contacted me. Very disappointed”

Posted 1 day ago

“Found the whole process very simple.”

Posted 2 days ago

“Compared to other site I have to say parcel direct is the most straightforward to use and value for money”

Posted 3 days ago

“Pick up ordered thursday night and by 10.00am wed morning it was collected from house.Impressive!Thank you very much!”

Posted 4 days ago

“Had difficulty with the post code. After 3 attempts and lost of day with posting I eventually got it book on line. I even contact by phone and he could not do the booking for me. only on the website which was frustrating.”

Posted 4 days ago

“On 22nd of Dec I paid for my parcel to be delivered to family in Donegal the estimated delivery date being 24th of December Numerous emails and phone calls later today on the 18th of January my parcel still sits in my hall

I am totally frustrated with the parcel direct service and GLS which is company that was supposed to be collecting the parcel
I have given them every opportunity to resolve the situation before I posted this

My message being beware Parcel Direct in my experience hasn't fulfilled its obligation to deliver my parcel
Customer service was very poor
My advice is don't take a chance as in my experience they provide a terrible service

I have cancelled my delivery today as I just couldn't wait any longer”

Posted 4 days ago

“Easy and quick to use. Will use this website again.”

Posted 4 days ago

“Parcels Direct always give an excellent fast and secure delivery. I’ve used them to send parcels to family in USA and am delighted with the service provided. On one occasion , when I had a query, I was helped immediately by phoning them , a rare & wonderful service in these difficult times !”

Posted 4 days ago

“recieved an email right away with clear instructions.”

Posted 5 days ago

“Prompt, efficient and cheerful service. Amazing value for next day delivery.”

Posted 5 days ago

“Very user friendly booking process. Would recommend”

Posted 6 days ago

“Price was reasonable. Courier collected item evening after ordering shipping from ParcelDirect. No complaints.”

Posted 6 days ago

“Excellent booking procedure.
Excellent competitive pricing.”

Posted 6 days ago

“First time to use ParcelDirect and it won't be the last! I had to call the office a couple of times for assistance, they were very friendly and answered my queries promptly and efficiently.”

Posted 6 days ago

“Fantastic service.
Highly recommended.”

Posted 6 days ago

“Prompt and efficient service. Very Happy with Parcel Direct. Will use again.”

Posted 6 days ago

“Don't waste your time!
I booked a package for collection on Friday evening, due for pickup on Monday (between 09.00 - 17.30) and no one showed up.
On Wednesday morning (5 phone calls later) the package was still sitting in my hallway.

Terrible customer service - they promised twice to ring back to follow up and did not. I had to chase them.
Will never use again - wouldn't recommend to anyone.

I think the reviews on here that are 5 star are put up by friends or family as it's too suspicious that they are all 'Excellent' after my truthful review!”

Posted 6 days ago

“Ease of use and flexibility is ideal , don't need to set up an account either if only using here and there it's much better”

Posted 1 week ago

“I was delighted to find ParcelDirect after looking at other options for sending a package to Germany. It was like a breath of fresh air - easy & economical in comparison! Plus they collect! Big plus! I would highly recommend this company.
Kay Birster Bourke”

Posted 1 week ago

ParcelDirect.ie is rated 4.64 based on 1,882 reviews