ParcelDirect.ie Reviews - Read 1,527 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.71 out of 5

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 15th March 2017

Aleksandrs

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Parcel Direct to be an excellent company to deal with. All their documents & instructions were of high quality. Their driver arrived at 9.30 am so I wasn't left for the parcel to be picked up. the driver was so kind .I would give him 100% for they way he treated me.”

Helpful Report

Posted 2 months ago

“Great service and so simple to organise, cheapest in town”

Posted 23 hours ago

Hi Claire, thank you very much for taking the time to review our service, we appreciate it! ⭐ All the best, PD

Posted 7 hours ago

“Great service, easy fill in format for booking online. Spoke to Michael inCustomer Service and he was very helpful. Oh and not to forget- they have the best prices. Thanks so much. Will definately use your service again.”

Posted 1 day ago

Hi Ann Marie, thank you so much for your positive feedback. We are delighted to hear that you will avail of our service again. I will be sure to pass this feedback onto our team. 😃All the best, PD

Posted 1 day ago

“Easy to use site, excellent rates given and couriers used are reliable”

Posted 1 day ago

Hi Jack, thank you very much for your ⭐⭐⭐⭐⭐ review, we really appreciate it. All the best, PD

Posted 1 day ago

“Great service and really quick delivery. I sent a fairly large package from Ireland to the U.S., and it made it there safely in less than a week.”

Posted 1 day ago

Hi Emily, We really appreciate the time you took to review our service, thank you so much! 😃 All the best, PD

Posted 1 day ago

“I liked the ease of being able to send gifts to my granddaughter in NZ direct from my own home with the pick up service. Knowing it will be there within the week and not a month ad a half later.”

Posted 1 day ago

Hi Brenda, thank you very much for taking the time to give us this 5 star review, we really appreciate it. We are glad to hear that you were happy with our efficient service, ensuring your granddaughters gifts arrive quickly and safely. all the best, PD

Posted 1 day ago

“Userfrienly website and good prices!”

Posted 2 days ago

Hi Sara, thank you for taking the time to give us a 5⭐ review, it is much appreciated. All the best, PD

Posted 2 days ago

“Parcel direct is a fast and efficient delivery service. Very easy to use and excellent value.”

Posted 2 days ago

Hi Sinead,
We really appreciate the time you took to give us this great review, if you ever need any assistance in the future please do not hesitate to reach out. All the best, PD

Posted 2 days ago

“I would recommend this service. Prompt collection and delivery for a reasonable rate. When I had a query, the staff member on the phone was friendly and reassuring and dealt with my issue immediately. Well done!”

Posted 5 days ago

Hi, Thank you so much for taking the time to leave us this amazing review. All the best, PD

Posted 2 days ago

“Brilliant service parcel picked up and delivered to australia in ten days from ireland .no hassel and easy to track it everyday..will use ye again”

Posted 5 days ago

Hi Emer, thank you for the ⭐⭐⭐⭐⭐ review, we are delighted to hear that your parcel was picked up and sent to Australia hassle free! All the best, PD

Posted 2 days ago

“Parcel never collected on date arranged.. can’t give you a good review based on that. Very poor service”

Posted 5 days ago

Hi Shane,

Thank you for taking the time to send us a review.
I apologize for the delayed collection, I can see from emails and tracking that your order was collected on Friday and it will be delivered on Monday.
Please let us know if you need any further assistance.

All the best, PD

Posted 2 days ago

“Easy and user friendly”

Posted 6 days ago

Hi Anca, thank you so much for the 5 star review, we really appreciate it!
All the best, PD

Posted 2 days ago

“Excellent service and great value”

Posted 6 days ago

Hi David, we are delighted to see the 5 star review you left us, we really appreciate it, thanks a million!
All the best, PD

Posted 2 days ago

“Very easy to use”

Posted 6 days ago

Hi Angela, thank you very much for the 5star review, we really appreciate it! All the best, PD

Posted 2 days ago

“Arrived broken although wrapped and cushioned the glass was smashed, disappointing. Jacq Walsh”

Posted 1 week ago

Hi there, we are very sorry to hear your parcel was damaged. If you could email us at support@parceldirect.ie we will be able to investigate this for you. All the best, PD

Posted 1 day ago

“Delivered parcel to nearby store Sunday Pm , has arrived in north London at lunchtime ( Wednesday) very speedy and great service will definitely use it again Price was great too :)”

Posted 1 week ago

Hi Bernadette, thank you for taking the time to review our service, we really appreciate it. Please do not hesitate to reach out if you need any assistance in the future. All the best, PD

Posted 2 days ago

“Great company easy to use website with clear instructions on how to handle shipping. Best prices too”

Posted 1 week ago

Hi Eileen, we really appreciate the time you've taken to review our service, thank you very much! All the best, PD

Posted 2 days ago

“Parcel Direct is easy to use and competitively priced. The website is well designed. ORdering a parcel pickup is efficient and intuitive.”

Posted 1 week ago

Hi there, We are very grateful for your feedback, thank you very much for taking the time to give us this 5 star review! All the best, PD

Posted 2 days ago

“Excellent service at an excellent price. Web site very easy to navigate”

Posted 1 week ago

Hi Mark, Thank you for taking the time to give is this great review, we really appreciate it! All the best, PD

Posted 2 days ago

“VERY SMART DRIVER AND MADE THE TRANSACTION VERY EASY ARRIVED AT A SENCIBLE TIME”

Posted 1 week ago

Hi Colin, Thank you so much for this super review, we are delighted you are happy with our service! All the best, PD

Posted 2 days ago

“Very friendly, good-natured driver, with the only problem being that he was a day later than we had been informed. Humans make mistakes, I know, and that's fine, but this is the reason for the three star review instead of five stars.”

Posted 1 week ago

Hi Pete, thank you for taking the time to review our service. We apologize for the delay, I can see my colleague has sorted this for you. Apologies again, and thank you for the review. Please do not hesitate to reach out if you need any assistance in the future. All the best, PD

Posted 2 days ago

ParcelDirect.ie is rated 4.70 based on 1,527 reviews