ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,445 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent easy and reasonably cheap process booking to be collected and delivered. I will be using this service again and recommending it to everyone”

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Posted 21 hours ago

“Staff collecting and delivering are friendly. Parcel arrived promptly”

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Posted 4 days ago

“Great service Hassle free and on time”

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Posted 1 week ago

“ParcelDirect were fantastic. The parcel arrived in Australia within 8 days and courier did not drop parcel outside door ( unlike other delivery services) until the recipient was at home.”

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Posted 1 week ago

“Horrible service No communication No answer on the phones for help Basically turned away my centra and told they can’t take my parcel they don’t accept this after spending 70€ to drop off”

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Posted 1 week ago

“Very easy to book online. Polite drivers, online tracking. Great service”

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Posted 1 week ago

“Opted this option for the first time but had a terrible experience. No communication regarding pickup cancellation and rescheduling. Request for refund.”

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Posted 1 week ago

“Excellent service . So far I am really happy to service and perfect time . thanks ..👍👍”

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Posted 2 weeks ago

“Fast and competitive prices”

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Posted 2 weeks ago

“Ordered a parcel collection from Portugal to Ireland. Label came out incorrect but lovely gentleman in customer service fixed everything and now my parcel is on the way! Great service, good value, excellent 👍”

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Posted 2 weeks ago

“Brilliant service, quick and efficient. I had change the date of my chosen pick up and it was no problem and dealt with very easily and quick”

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Posted 2 weeks ago

“Parcel collected from my door step, delivered following day, intact. It was also easy to track.”

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Posted 2 weeks ago

“Great service. will use again.”

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Posted 2 weeks ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 2 weeks ago

“I left an envelope with important documents in a baby changing suite in Athlone Town Centre. The centre team was great first and found it! Then I used ParcelDirect to get it picked up and delivered to Galway. It was completely hassle free, no phonecalls from the courier not being able to find it etc. It was delivered the next morning after pick up. It was a very reasonable price too. I highly recommend this service!”

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Posted 3 weeks ago

“I chose the option to leave my package at a drop off where they were to collect it and I was called a couple days later to say they don’t work with your company. The address you gave me so I want a refund or you collect the parcel from my address”

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Posted 3 weeks ago

“Excellent service all round. Will definitely be using them again for all my parcels going to NewZealand”

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Posted 3 weeks ago

“Easy to book collection & delivery of the box.”

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Posted 3 weeks ago

“Good prices and easy to use however many of the drop off locations on the website do not actually take Parcel Direct packages, I had to go to many many different locations to find the right store. Would appreciate if you update your locations map please! Otherwise all good”

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Posted 3 weeks ago

“I never really got into the internet age ! But your site is so easy to use. I will definatly use Parcel Direct again !!!! Thank you”

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Posted 3 weeks ago

ParcelDirect.ie is rated 4.5 based on 3,445 reviews