ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,519 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A year later my package still hasnt been delivered to me. These jokers refused to assist me or compensate me in any way. Dont use this company”

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Posted 1 day ago

“We courier our stuff (one 20kg and another 15kg boxes) from Ireland to the Netherlands through FeDEx economy, and it was received within five working days. It was easy and convenient.”

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Posted 2 days ago

“This was the worse service from a courier i ever experienced i paid for same day delivery and drove across dublin to have the package in pick up point before 9 the package arrived 50 hours later Dublin - Kilkenny”

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Posted 2 days ago

“Great service. Everything went to plan. Would definitely use again.”

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Posted 2 days ago

“10/10 much better than anpost or other companies… highly recommend”

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Posted 5 days ago

“Remarkably simple, reliably cheap.”

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Posted 1 week ago

“Website was really easy to use, with very clear instructions. The price comparisons were also listed in a clear manner, which meant I couldget best value. I don't normally use courier services, but if its this easy I will. UPS also collected within the published time slot. I certainly recommend.”

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Posted 1 week ago

“Easy to use website,good communication,fair prices pleasure to deal with”

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Posted 1 week ago

“For overseas delivery I always use parcel direct. If you have an issue you have a phone number for help, not a e-mail only service”

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Posted 1 week ago

“very user-friendly website that made it easy to provide the dimensions and weight of my parcel, and then provide a variety of quotes from different carriers. I would definitely use this site again. Thanks,”

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Posted 1 week ago

“First time using service very easy to book with local drop off, excellent service and delivery!”

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Posted 1 week ago

“First time using ParcelDirect to send a package from Ireland to Poland. Booking online was super simple, the instructions were clear, and the price was very reasonable. I especially liked that there was no need to print labels, if you don’t have a printer just write address on the box, and that the drop-off point was close by, really convenient for busy people. I only shipped it today, but based on the experience so far, I’m very happy.”

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Posted 1 week ago

“great service , all sorted from the sofa. happy days.”

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Posted 2 weeks ago

“The shipment and delivery options on this website are excellent. There are plenty of choices, and everything is handled quickly and efficiently. I wouldn’t trust any other website for my deliveries. Great job!”

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Posted 2 weeks ago

“Very clear instructions and an easy-to-follow system. Thank you”

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Posted 2 weeks ago

“Such a handy service. Because I purchased an item online, the retailer said I had to return it online at my own expense. Parcel Connect provided prices for a number of couriers and I was able to choose the one that suited. I would definitely use them again.”

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Posted 2 weeks ago

“Order ID: PD1561783 I booked and paid Parce Direct to collect three parcels from Drillvent Whites Cross Starinagh on, Tuesday 25/11/25. They told me that they would be collected the next day "Wednesday" between 9.30am and 5.30pm. I waited in all day so as not to miss the courier. They did not call to the house and they did not ring me. I phoned the next day to see what happned. I spoke to a man who said that the courier called at 4.30 and got no reply. He said that they would be collected that day Wednesday, no body called. As a result i had to pay another courier to make the delivery. I would like a refund ASAP. Total e58.49”

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Posted 2 weeks ago

“An easy fix when your stuck with a parcel and you don’t want to pay crazy money parcel direct always give loads of options for dates sizes and money”

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Posted 2 weeks ago

“I recently sent a parcel of christmas gifts (11Kg)through ParcelDirect from Ireland to Italy. The company ensured careful handling and delivery of the gift items Offering clear tracking that keeps you informed of the progress. It was reassuring to know that the timely and secure delivery of gifts around this festive time were safe especially for the grandchildren! I will certainly use Parcel Direct in future”

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Posted 3 weeks ago

“really easy to deal with!”

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Posted 3 weeks ago

ParcelDirect.ie is rated 4.5 based on 3,519 reviews