ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,571 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,571 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was first and last time I will ever use this company. I made and order yesterday. The confirmation email said the collection will be between 9-5.30pm today. I called the company and was informed the collection will be between 3-6pm today. It's 6.20pm and still no one shows up. But money was taken upfront. All day wasted for waiting. And if you want to cancel you have to do it up to 6hrs before the collection day and pay €15 cancellation fee for order worth less than €10. Ridiculous. Not recommended!”

Helpful Report

Posted 5 years ago

Hi Arkadiuz, Thanks you for taking the time to let us know about your delayed collection. We do not charge for customers who wish to cancel orders due to delayed collections and i can see my colleague has resolved all these issues for you. All the best, PD

Posted 5 years ago

“I used ParcelDirect.ie to sent a parcel to Australia recently and I must say I am delighted with the experience. Being able to track it every step of the way was great and even in these chaotic times the whole thing was very efficient.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review, we are delighted to have been able to help with your delivery needs, please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Brilliant service,I sent an 11 kilo package to the USA for €120. Collected at my house in Kerry by a helpful gentleman and delivered to the US address six days later. Great work”

Helpful Report

Posted 5 years ago

Hi Michael, Thank you for the review. We are happy to be able to provide the best prices for your shipments, please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Very easy to use. Parcel delivered on schedule”

Helpful Report

Posted 5 years ago

Hi Jim, Thank you for writing a review. We are happy to get your parcel delivered to the recipients door in quick fashion! Please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Very disappointed with the service waited all day no one called”

Helpful Report

Posted 5 years ago

Hi Ben, Sorry about the delay, as soon as we became aware of this, we fixed it as soon as possible, i can see my colleague got this picked up and its on its way to be delivered. If there is anything else we can help, please get in touch All the best, PD

Posted 5 years ago

“UPS were due to collect my package 06/08/2020 and collected it 6 days late. I also paid for the express service. It was the first time to use either ParcelDirect or UPS and I am very unhappy. Using the ParcelDirect.ie website to arrange collection for outgoing package was quick and easy and there was no issue with ParcelDirect.ie however once it got to UPS to do there part there not nothing but issues. They dont care about customer service at all.”

Helpful Report

Posted 5 years ago

Hi, I am very sorry that the courier did not collect your parcel on the scheduled day, I can see my colleague was working on this and they managed to get this picked up from you, please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“This was my first time using this and it was so simple and easy to do, recommended to me by Fealewarm stoves in Listowel. will definetly be uing this service again.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the review. We are delighted that you have found us and we hope you will stay, we are happy to have been able to help you with this shipment, please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“This was my first time using your company. I found them extremely efficient, well priced and my box from cork to surrey in UK arrived within 48 hours. I would certainly highly recommend parcel direct. Delighted”

Helpful Report

Posted 5 years ago

Hi Joan, Thank you for the review, we are happy to see that we were able to provide the service you were looking for! Please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Simple, straightforward website. Easy to navigate and and good choice of companies and rates. will definitely use again.”

Helpful Report

Posted 5 years ago

Hi Anne, Thank you for the review. We are happy that you found our website easy to use, we focus a lot on making sure everyone can use our site and courier services, please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Great value and very convenient that they collect it! My parcel was collected nice and early the next day and delivered very quick! Will be using this service for all my parcels in future!”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We are always trying to find new ways to lower our prices for our shipments so it is always great to see when a customer is happy with the rates! Please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Arranged for collection on a Tuesday, no show from courier and no contact made. I contacted you and was informed it would be on Thursday, same thing happened. It's now Friday and still nothing. Will be cancelling now.”

Helpful Report

Posted 5 years ago

Hi, I am very sorry your collection did not go to plan, I can see this order has been taken care of by my colleague now. Again we are very sorry for the inconvenience and we hope to be able to ship a parcel for you in future, please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Very easy to handle for organising postage, will be using on a regular basis from now on”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review! We are delighted to have been able to assist you with your order! Please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“i found the booking process easy to navigate and the delivery cost to very competitive in today's market,i will certainly use this company again.”

Helpful Report

Posted 5 years ago

Hi Robert, Thank you for your review. We are happy to see that you are satisfied with our service and that you will use us again! We are excited to help again in future! Please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Excellent service,I have recommended this company to all of my friends and family, use with confidence.”

Helpful Report

Posted 5 years ago

Hi David, Thank you for your review! We are happy to have been able to help you with your shipments. We hope to help you again in future and if anyone else needs to ship something, we can do it! Please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Parceldirect is a great and handle company so easy to use and it is great how they will collect your parcel from your home or u can drop it of at one of the drop off areas. I only used it yesterday and found it reasonable price and very convenient and easy website to follow. Just hope my parcel is delivered in time now.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the 5 start review. We are happy to have been able to assist you with your shipping needs all while leaving a good impression on you! We focus a lot on building our Drop-off store network so you may see more stores become available in the future! Please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Simply the best”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We do truly like to think we are better than all the rest too! We are absolutely delighted to have been able to help you get the parcel shipped off. Please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“Great clean and simple ordering process.”

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Posted 5 years ago

“It was such an easy process and quick delivery. Very pleased. Will definitely use the service again soon.”

Helpful Report

Posted 5 years ago

“I was so happy with the service ParcelDirect supply I was so happy to be able to get presents to my grandchildren in Australia and I have recommend you to friends . Regards Maurer”

Helpful Report

Posted 5 years ago

“Was able to track my package right through to delivery. Experienced a delay with FedEx & when I asked parceldirect about the status, they responded quickly with an acknowledgement & shortly after an answer/update. Once it left Stanstead, it ended up in Dallas yhe next morning. Will definitely use parceldirect again!”

Helpful Report

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,571 reviews