ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,368 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,368 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, clear instructions . Parcel was picked up on time. Some delay in delivery,but maybe this was due to current Covid problems. Tracking was useful, nice to know where the parcel was. Would use them again.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to write a review. We are always happy to help with your shipping needs. At this time the couriers may have delays on deliveries due to the current problems. If we can assist with anything else, please get in touch. All the best, PD

Posted 4 years ago

“Good value for money. I liked that I didn't need to print any labels and the driver picked the packet up from my address. It arrived in perfect condition. The reason why four instead of five stars, it did take 13 days. Also, it would have been nice to have been given a specific time slot for collection rather than a whole day.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We are always happy to help, we can collect from your home or work and we can collect from one of our drop off stores. Sincere apologies for the delay in getting it collected, I have not seen a delay this long, this does not usually happen on the service. If you have any questions, please get in touch. All the best, PD

Posted 4 years ago

“Good service”

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Posted 4 years ago

“All very good pick up web site etc ,only problem, we have yet to receive confirmation of delivery, by email or text.Yet tracking has shown it as signed and delivered. Although we have yet to hear from recipients they received.”

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Posted 4 years ago

“simple and easy to use”

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Posted 4 years ago

“Very clear and easy to navigate, however I would like details to be confirmed just before payment, weight ,and delivery details.”

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Posted 4 years ago

“Very professional website and service. I booked a pick up and delivery from ireland to Italy at the cheapest price ever. I paid only 34 euro for 5 kg!! I checked all the service providers and I couldn't a price under 60 euros!! I m so happy!”

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Posted 4 years ago

“An easy company to locate on line giving a step by step process to get your business/personal parcels ready for pick up either at your base or one of the many pick up points across the nation for a speedy delivery.”

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Posted 4 years ago

“First time I've used parcel direct easy enough to use I couldn't add the exact kg though so now I don't know if my parcel will be collected it was 1.053kg I had to put 1kg as it wouldn't except it in the other form great service though especially during lock down”

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Posted 4 years ago

“Quick service, made my booking around 10am, as soon as I booked I realised I needed to print the label which wasn't possible in current circumstances. Customer service was great, quick and friendly and switched my order to allow the courrier to bring the label to me. Minor blip as original courrier aldo turned up with no label. Courrier came with label next day and all was good. My only recommendation or observation is that it should be very visible before ordering to select whether you have facility to print labels or not.”

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Posted 4 years ago

“Very straightforward to organise.”

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Posted 4 years ago

“Shipping a parcel is easy and quick. Prices are affordable”

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Posted 4 years ago

“Very efficient and straightforward to deal witg”

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Posted 4 years ago

“Pick up took a bit of organising but in the present times I understand that delivery people are extremely busy.”

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Posted 4 years ago

“The driver was friendly but one day late”

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Posted 5 years ago

“Sending a parcel to the uk , after looking at other courier services. Not one could match the price . Very easy to navigate around . Will use again (Didn't have a delivery phone number so just put my own. ) No problem.”

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Posted 5 years ago

“thanks, great services”

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Posted 5 years ago

“It’s my first time to use parcel direct I have found them very efficient and good Value. I will definitely use them again and recommend them to anyone who is looking to send parcels”

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Posted 5 years ago

“It was very easy to book my parcel pick up and delivery. All very direct and easily understood.”

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Posted 5 years ago

Hi, Thank you for your review. We are always finding ways to make our service usable for anyone, if we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

“The people in Mace at bohemian Newgate were absolutely fantastic ... they went over and above to help me post my parcel ... your lucky to have them as a drop of point ... they made me realise how special the Irish are ... as I’ve lived in the uk for past 34 years... glad to be home ...”

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Posted 5 years ago

Hi Declan, Thank you for your review. We are absolutely delighted that the store left a great impression on you, we will be sure to thank them for their help, if we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,368 reviews