ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,663 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 20th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took me 2hrs to try to do that with UPS yesterday and I was able to do this in 15mins ... Thanks”

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Posted 5 years ago

“i found the booking process easy to navigate and the delivery cost to very competitive in today's market,i will certainly use this company again.”

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Posted 6 years ago

Hi Robert, Thank you for your review. We are happy to see that you are satisfied with our service and that you will use us again! We are excited to help again in future! Please let us know if you need any further assistance. All the best, PD

Posted 5 years ago

“very good service”

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Posted 6 years ago

“Easy to use website would be good to allow a section for eircode for easy collection for driver”

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Posted 6 years ago

“I would definitely recommend Parcel Direct. I sent a parcel to Perth in Australia and was very happy with their super efficient service during the COVID 19 lockdown. They collected the parcel from my workplace in Dublin and delivered it within 10 day to Perth. I have 2 very happy niece and nephew in Australia - thank you Parcel Direct!!!”

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Posted 6 years ago

“Very easy to book online and they are prompt to respond to email. I had my collection arranged but a housemate put the parcel away so It was missed. Michael was quick to respond to my request for collection on the following day. I had to pay for the service again but nevertheless It is a very handy door to door service. I'll use them again.”

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Posted 6 years ago

“To day was the first time I used this service and I have to say when I rang for information about how to go about this I was very impressed with the assistance I got from your team I spoke to, they were more than helpful and patient with me as I rang them a couple of times and they walked me through everything I had to do thank you so much I will have no hesitation in using this service again thank you .Edna Mills”

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Posted 6 years ago

“Thank you for your support arranging my package delivery. While I am very happy with the support provided I did not envisage the package being delayed in customs and my daughter having to pay a huge fee for the delivery of her own Birthday present. This has cost a small fortune all in all. Some advice on same might be a good idea to add to your website in the future or at least some guidelines or maybe I missed something. I will be providing the same feedback to the courier. No reflection on your company but shipping to UAE is so expensive and unpredictably expensive that flying there to deliver goods is looking like a better option once Covid 19 has passed.”

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Posted 6 years ago

“Zunächst hatte ich Probleme mit dem Abholdatum, das sich nicht eingeben ließ. Positiv überrascht war, dass ich selbst am Sonntag über Facebook eine schnelle Antwort bekam. Heute versuchte ich noch einmal, den Auftrag zu senden - und es klappte wunderbar. So hoffe ich, dass auch alles weitere bis zur Ankunft der Pakete gut funktioniert.”

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Posted 6 years ago

Hi Claus. Thank you for your review. We are always happy to assist with any shipments you may have in future, If we can assist with anything, please get in touch. All the best, PD

Posted 6 years ago

“It was very easy and efficient compared to some of the other companies and they deliver phones! Who could ask for more, quick, easy and far from complicated.”

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Posted 6 years ago

Hi, Thank you for your review. We are delighted to have been able to ship your phone for you, making shipping easy is what we do! If we can assist any further, please get in touch. All the best, PD

Posted 6 years ago

“My parcel was not collected on the required day with COVID delays, however they replied to my after hours email promptly and it was collected the following day so I will happily use Parcel Direct again”

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Posted 6 years ago

Hi Ruth, Thank you for taking the time to write a review. We are always here to help if there is any issues with your orders and we look forward to helping you in the future. If you have any questions, please get in touch. All the best, PD

Posted 6 years ago

“Good, fast and easy”

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Posted 6 years ago

Hi, Thank you for your review. We are always trying to find ways to make our site even better, please let us know if you have any questions and we will be happy to help. All the best, PD

Posted 6 years ago

“Easy to use website, clear instructions . Parcel was picked up on time. Some delay in delivery,but maybe this was due to current Covid problems. Tracking was useful, nice to know where the parcel was. Would use them again.”

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Posted 6 years ago

Hi, Thank you for taking the time to write a review. We are always happy to help with your shipping needs. At this time the couriers may have delays on deliveries due to the current problems. If we can assist with anything else, please get in touch. All the best, PD

Posted 6 years ago

“Good value for money. I liked that I didn't need to print any labels and the driver picked the packet up from my address. It arrived in perfect condition. The reason why four instead of five stars, it did take 13 days. Also, it would have been nice to have been given a specific time slot for collection rather than a whole day.”

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Posted 6 years ago

Hi, Thank you for your review. We are always happy to help, we can collect from your home or work and we can collect from one of our drop off stores. Sincere apologies for the delay in getting it collected, I have not seen a delay this long, this does not usually happen on the service. If you have any questions, please get in touch. All the best, PD

Posted 6 years ago

“Good service”

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Posted 6 years ago

“All very good pick up web site etc ,only problem, we have yet to receive confirmation of delivery, by email or text.Yet tracking has shown it as signed and delivered. Although we have yet to hear from recipients they received.”

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Posted 6 years ago

“simple and easy to use”

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Posted 6 years ago

“Very clear and easy to navigate, however I would like details to be confirmed just before payment, weight ,and delivery details.”

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Posted 6 years ago

“Very professional website and service. I booked a pick up and delivery from ireland to Italy at the cheapest price ever. I paid only 34 euro for 5 kg!! I checked all the service providers and I couldn't a price under 60 euros!! I m so happy!”

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Posted 6 years ago

“An easy company to locate on line giving a step by step process to get your business/personal parcels ready for pick up either at your base or one of the many pick up points across the nation for a speedy delivery.”

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Posted 6 years ago

ParcelDirect.ie is rated 4.5 based on 3,663 reviews