ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,404 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prize”

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Posted 3 years ago

“Great service and great price”

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Posted 3 years ago

“Good service, helpful customer support.”

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Posted 4 years ago

“easy to use although prices ex VAT are a bit misleading.”

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Posted 4 years ago

“My package appears to have been delivered 17.02.2021. I never received a text or email notification to confirm this.”

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Posted 4 years ago

“There was a short delay in picking up my delivery (2 days), but when I contacted customer service I was dealt with in a friendly, efficient and professional manner, and the issue was promptly resolved.”

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Posted 4 years ago

“recieved an email right away with clear instructions.”

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Posted 4 years ago

“Very user friendly booking process. Would recommend”

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Posted 4 years ago

“Very happy with the service. Parcel got to it's destination within a week in perfect condition. Some confusion on website when trying to select a pickup point for the parcel as I wouldn't be home on the day of collection, but this was sorted quickly over the phone. Will use this service in the future.”

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Posted 4 years ago

“The phone support was terrific and indicated that the parcel could be collected which saved me having to try to drop it off at a specific location. This made this service one I will certainly use again.”

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Posted 4 years ago

“I found the platform very easy to use and given that this was a one off parcel I would have to say it represents good value. That said we are working on an eCommerce website and would be looking for a shipment partner, this is an area for you that may need more work to make it more attractive.”

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Posted 4 years ago

“Great value and good service”

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Posted 4 years ago

Hi, Thank you for the 4 star review! If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“The cheapest site I had found to deliver my parcel, relatively quick and easy to organise”

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Posted 4 years ago

Hi, Thank you for the 4 star review! We are always trying to find new ways to reduce our prices. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“So far so good happy days”

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Posted 4 years ago

Hi, Thank you for the 4 star review! We are delighted to have been able to assist with your shipping. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“This is my first time to book online wth Parcel Direct so far it seems seamless Stephen Forde Snap”

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Posted 4 years ago

Hi, Thank you for the 5 star review! We are delighted to have been able to assist. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Low cost, Fast & efficient service.”

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Posted 4 years ago

Hi, Thank you for the 4 star review! We are always trying to find ways to lower our prices. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“made it easy .... and if the website hadn't kept timing out before I could fill the addresses it would have been quick as well!”

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Posted 4 years ago

Hi, Thank you for the 4 star review! We are delighted to have been able to help you with your shipping needs, if we can assist with anything, please get in touch. All the best, PD

Posted 4 years ago

“Parcel collected Thursday and delivered Monday morning. Was able to track it all the way. Paid extra to get a txt when delivered, but never happened.”

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Posted 4 years ago

Hi, Thank you for the good review! Apologies about the text, we have tech guys looking into this, please get in touch if we can assist with anything. All the best, PD

Posted 4 years ago

“It was easy to organise things on the website, I'm hoping the actual delivery goes as easily”

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Posted 4 years ago

Hi, Thank you for your review! We are always here to help so please let us know if we can help with anything. All the best, PD

Posted 4 years ago

“Easy to use, and very quick.”

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Posted 4 years ago

Hi, Thank you for the 5 star review! Please get in touch if we can assist with anything. All the best, PD

Posted 4 years ago

ParcelDirect.ie is rated 4.5 based on 3,404 reviews