ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,664 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 20th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first time using ParcelDirect, great price and fast shipment organisation - their customer services were very responsive when my chosen courrier did not deliver on time (they were asking for a access code as they saw a barrier on google map!!!) what google map did not show was the security man there 24x 7”

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Posted 3 years ago

Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support

Posted 3 years ago

“Brillant and easy to use”

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Posted 3 years ago

Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support

Posted 3 years ago

“Price was good and goods arrived as expected.”

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Posted 3 years ago

“I found parcel direct very good service ,excellent updates,very quick delivery, the monitor was broken alright but it probably needed more packing ,overall I would use this service every time Thank you”

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Posted 3 years ago

“Perfect service”

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Posted 3 years ago

“The customer service agents were excellent , the procedure was very user friendly and the price very reasonable . One technical issue that I couldnt resolve was that i couldnt change the prefix of the receivers phone number to 00353. This may affect delivery .I would appreciate a phone call from the company as the agents were not available after 5.30 pm”

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Posted 3 years ago

“Thank you all weny well”

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Posted 3 years ago

“Parcel direct is very good this being my first time using it. Very clear instructions and easy payment. Wide choice of couriers. However I can’t say the same about fedex priority. A disgrace. Dispatched on 5th to take 3/4 days and still waiting for delivery. And this is 9 days”

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Posted 3 years ago

“no probs..”

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Posted 3 years ago

“it's all terrible. They took my package on December 2 and it still hasn't arrived. They can't give an explanation”

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Posted 3 years ago

“Great, but... there is a need for some accessibility improvements. As a hearing-impaired person (and to prevent such from happening to you working there) it is essential to ensure that there are no excessively loud ring tones in the office that can leak into calls from customers. Loud noises stress all people, so the same would be good for in the office too. The last matter is simply one of specificity. I am dyslexic so it is important to state things with specificity by email and to differentiate clearly between the needs of ParcelDirect and third parties providing goods for pickup. That said, great information by email and friendly staff, so all good.”

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Posted 3 years ago

“relatively easy service to use and good comparison of pricing options”

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Posted 3 years ago

“Booked DHL via parcel direct and all very efficient, had to call DHL to chase something up and they needed something called the PRG number, this wasn't on any of the info from parcel direct so i had to then call them, much to their credit they answered quickly without an impenetrable machine to get past first. The operative gave me the PRG immediately and was very helpful, i suggested adding the PRG on the invoice but he said 'ive never been asked for it in 5 years' well times are clearly changing! If the PRG was on the invoice it would have saved the extra calls. other than that things were good, however, having said that my parcel hasnt arrived at the destination yet so i'll reserve judgement for now”

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Posted 3 years ago

“the easy of flling out the forms online was good. however at the end i needed to fill out the form again.. all in all a pretty good service.”

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Posted 3 years ago

“Parcel delivery process was simple and the staff was very supportive. My parcel did reach safely. However, it took longer than it said in their website. I will use the service in future as well.”

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Posted 3 years ago

“Good service at a good price. But the people in the shops get confused about how the system works.”

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Posted 3 years ago

“Parcel direct as a hub gathering couriers under one roof is an excellent service but the courier end of things all depends on the courier. Support it excellent, my courier choice ended up with damaged goods.”

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Posted 3 years ago

“I needed a parcel sent to Scotland,online with ParcelDirect was straightforward.The parcel was collected by FedEx man John and away it went.Thank you”

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Posted 3 years ago

“The order was collected at 9:15 am the morning after my order.Standard national delivery arrived to the purchaser in about 4 days. Yes I would recommend parcel direct.”

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Posted 3 years ago

“Very competive Price .Easy to use and prompt delivery.Happy customer will be back”

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Posted 3 years ago

ParcelDirect.ie is rated 4.5 based on 3,664 reviews