ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,523 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use”

Helpful Report

Posted 4 years ago

Hi Barry, Thanks for sharing your feedback. We glad to know that our parcel delivery service was easy to use and meet up with your expectations. We’re here for you anytime. All the best, PD.

Posted 4 years ago

“Fantastic service, easy to arrange collection and delivery, would highly recommend”

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Posted 4 years ago

Hi David, We can’t thank you enough for the kind words about our parcel delivery service. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. All the best, PD.

Posted 4 years ago

“Great Service!”

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Posted 4 years ago

Hello Rasul, We are grateful that you took the time out to leave us a review. Your feedback helps us keep up with the high quality of our parcel delivery service for everyone. All the best, PD.

Posted 4 years ago

“Very efficient, best price i could find, easy to deal with and did exactly what they said they would! I would recommend. About to use them again myself!”

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Posted 4 years ago

Hello, Thanks for sharing your feedback. We are delighted to know that our parcel delivery service was so easy to use and that our prices were fair. Thank you for recommending us. We’re here for you anytime. All the best, PD.

Posted 4 years ago

“Easy to follow steps no problems with the payment or delivery address”

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Posted 4 years ago

Hi Pavel, Thanks so much for your feedback! We glad to know that our parcel delivery service was easy and accessible. We’re here for you anytime. All the best, PD.

Posted 4 years ago

“??? Why was my order not fulfilled today 29/09/2021? The courier did not call or give any notifications. I wasted you after work !!!!! Order ID: PD0655994 Tracking number: 1ZY0061F6894508407”

Helpful Report

Posted 4 years ago

Hi Tonu, I'm so sorry to know that your order was not collected yesterday. We are trying to discover what happened, but we have already requested your order to be collected today 30/09/2021. If you have any other inquiry, please contact us at support@parceldirect.ie and we will be happy to help with anything you need. All the best, PD

Posted 4 years ago

“I used Parcel Direct for the first time last week. Was hugely impressed. The prices quoted beat the opposition and the service was first class”

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Posted 4 years ago

Hello Michael, Thank you so much for taking the time to write us about your experiences with our parcel delivery services. We are pleased to know that you are happy with our services. All the best, PD.

Posted 4 years ago

“A quick and easy to do service. Cheapest of all couriers.”

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Posted 4 years ago

Hi Michelle, Thank you for writing this great 5 star review. We are very happy to hear our courier services made everything so easy for you and that our prices are so satisfying. We hope to hear from you soon. All the best, PD.

Posted 4 years ago

“The process was so simple to follow and the value for money was great. Shot all other competitors out of the water. Made life sending a heavy international parcel easy. very happy.”

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Posted 4 years ago

Hi John, We are delighted with this great feedback. Thank you! We work hard to keep our prices competitive while providing the best parcel delivery services, it makes us extremely grateful to see our clients happy with the results. Hope to hear from you soon again. All the best, PD.

Posted 4 years ago

“Sending old laptop to Philippines was made easy for me. Thank you so much”

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Posted 4 years ago

Hello Eric, Thank you so much for taking the time to write this review. We are glad to know that you found our parcel delivery to the Philippines so easy and beneficial. All the best, PD.

Posted 4 years ago

“UPS DRIVER CAME TO COLLECT, HOWEVER, HE CLAIMED I NEEDED TO HAVE A LABEL ON MY PACKAGE? I MEAN IF YOU ARE PAYING FOR COLLECTION, THEY SHOULD GIVE YOU A LABEL AND NOT MAKE PROBLEMS OUT OF NOWHERE. THIS MAKES NO SENSE. YOU'LL BE BETTER OFF DROPPING OFF THE PACKAGE YOURSELF”

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Posted 4 years ago

Hi Francesco, Sorry if you were confused with the service. You chose a service where you are required to print off the shipping label when you complete the booking. This label is presented to you in an A4 PDF Document so it can be printed on any printer. This label is required so the parcel can be scanned, tracked and delivered safely all the way to Canada. All shipments require a shipping label. If you need any help at all with completing your shipment, please just let my colleagues know at support@parceldirect.ie, and they can help you. All the best, PD

Posted 4 years ago

“Don't bother with Google. Parcel Direct is the most convenient and economical shipping company hands down. Thanks.”

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Posted 4 years ago

Hi Alan, Thank you so much for taking the time to write this great review. We are happy to know you've found our parcel delivery system so convenient and economical. All the best, PD.

Posted 4 years ago

“EXCELLENT SERVICE BUT HAD A PROBLEM WHILE PRINTING THE LABEL HOUSE NUMBER UNFORTUNATELY NEVER SHOWED ON TWO OCCASIONS. HOPE I GET THE LABELS RIGHT”

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Posted 4 years ago

Hi Vinod, Thanks so much for your review. I believe my colleague has already solved the problems with the labels for you, but if you have any other issue, please contact us. All the best, PD.

Posted 4 years ago

“Online form was easy to fill out and only took a couple of minutes to complete the whole process.”

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Posted 4 years ago

Hi Fiona, Thanks for the awesome review! We work hard to make the parcel delivery process as simple and safe as possible for our clients, we are happy we hit the mark with you. Hope to hear from you again soon. All the best! PD

Posted 4 years ago

“excellent service”

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Posted 4 years ago

Hi Asun, Thank you for the great review. We are glad you had a good experience with our parcel delivery system. Hope to hear from you again soon. All the best, PD.

Posted 4 years ago

“Easy to book on line and website easy to use. Will use again in the future.”

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Posted 4 years ago

Hello David, Thank you for the kind words! We’re so happy your parcel delivery went so smoothly. We’d love to continue providing great service to awesome customers like you. Thanks again! All the best, PD.

Posted 4 years ago

“Great Service. So fast and easy to use.”

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Posted 4 years ago

Hello Laura, Thank you so much for taking the time to write us such a great review. We are happy that you are pleased with our parcel delivery services. Hope to hear from you again soon! All the best, PD.

Posted 4 years ago

“Excellent. I had a query regarding the parcel I wanted to send and sent an email as it was after business hours and got a response in 3 miuntes - Customer Service of this level is a rare thing. Was able to book and complete process quickly and efficiently that evening so my parcel would ship the next morning. Price was very competitive. I'll use again.”

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Posted 4 years ago

Dear Neil, We're happy you had a fantastic experience with our parcel delivery services. Thanks for your trust, we're thankful for amazing customers like you. We hope to hear from you again soon! All the best, PD.

Posted 4 years ago

“Very good service , good clear website and easy to pay , Fedex arrive and deliver on time. Parcel direct are very competitive on prices Ireland to UK and EU”

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Posted 4 years ago

Hello Mansell, Thank you so much for taking the time to write us about your experiences with our parcel delivery services. We are pleased to know that you are happy with our services. All the best, PD.

Posted 4 years ago

“Recently booked with Parcel Direct for shipping to Strasbourg. It was great prompt efficient service the bag was collected 24 hours later & arrived at it’s destination in three days. Address had to clarified so was emailed by Parcel Direct to let me know & was sorted via phone call. Great efficient service keep up the great service would highly recommend!”

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Posted 4 years ago

Hello Norma, Thanks so much for your thoughtful and detailed review. We are very pleased that you found our parcel delivery services so efficient. It means so much when our clients share their experiences. All the best, PD

Posted 4 years ago

ParcelDirect.ie is rated 4.5 based on 3,523 reviews