ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,523 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EASY TO MAKE ORDER”

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Posted 4 years ago

Hello T Sheils, We’d just like to thank you for taking the time to write this review of our parcel delivery service. We really appreciate you being a customer and helping to share the word about us. All the best, PD.

Posted 4 years ago

“Horrible service, I will never use Fedex again, the worse company and experience. They deal with important documents and my parcel is delayed in one week. Do not use Fedex, you will be completely stuck.”

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Posted 4 years ago

Hi Felipe, Thank you for your review. We are really sorry for the delay with your parcel, my colleagues are looking into it and working hard to have your problem solved. All the best, PD.

Posted 4 years ago

“Straight forward service with a price far less than if the service was purchased directly from the courier company.”

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Posted 4 years ago

Hello, Thanks very much for taking the time to write such a great 5 Star review. It’s wonderful to hear that you got a great service at a great price at Parcel Delivery. All the best, PD.

Posted 4 years ago

“Excellent service would highly recommend. Parcel collection to delivery went on time.”

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Posted 4 years ago

Hi Margaret, Thanks for sharing your feedback. It is always a pleasure to help our clients with their parcel delivery. All the best, PD.

Posted 4 years ago

“I give Parcel Direct a 5 star rating for my experience so far. It was very straight forward to book my parcel and the fact that I don’t have to print any more labels is a plus. They were also the cheapest in the market for me.”

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Posted 4 years ago

Hello Olivia, Thank you for trusting us with your parcel delivery and we are glad you had a good experience! Thank you for leaving a review. All the best, PD.

Posted 4 years ago

“Excellent services.”

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Posted 4 years ago

Hello, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. All the best, PD.

Posted 4 years ago

“My first time with Parcel Direct and I'm mightily impressed. Very comprehensive detail and superb service from Daniel in Support, who helped me through deleting a duplicate booking in my Shopping Basket. It's easy to get through to Support quickly and the service received puts most other companies, so called support, to shame. Good luck team and I will be back with many parcels!”

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Posted 4 years ago

Hello Suzanne, Thank you for taking the time to write us such a delightful review. Daniel is trilled to know that he was able to help you with your parcel delivery, this is exactly what we work so hard for here at Parcel Direct. We are glad to hear that we hit the note with you. All the best, PD.

Posted 4 years ago

“So handy and easy to use with fast delivery Will definitely use again”

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Posted 4 years ago

Hello Diarmuid, Thank you for taking the time to write this review. We are happy to know that our parcel delivery service was fast and efficient. Hope to hear from you soon again. All the best, PD.

Posted 4 years ago

“Very happy with the service”

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Posted 4 years ago

Hello Vidmantas, Thank you so much for your review. We are glad to know that you are happy with our parcel delivery services. All the best, PD.

Posted 4 years ago

“This is such an user friendly website to use and the best thing is their Customer Service, there are immediately contactable and attentive, very happy with this service.”

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Posted 4 years ago

Hi Jenny, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Our staff is happy to help our costumers the best possible way. So we are so glad to hear that this was your experience. All the best, PD.

Posted 4 years ago

“Website easy to navigate and pay...good value for money”

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Posted 4 years ago

Hi Michael, We really appreciate your feedback. We are so proud that you chose us as your parcel delivery service. All the best, PD.

Posted 4 years ago

“very good service, fast and efficient”

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Posted 4 years ago

Hi Gordon, Thank you for trusting us with your parcel delivery and we are glad you had a good experience! Thank you for leaving a review. All the best, PD.

Posted 4 years ago

“Great thing. I found a much cheaper delivery option than I expected .”

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Posted 4 years ago

Hello, Thank you for the 5-star review. We take pride in our competitive prices and efficiency. We look forward to helping your with your deliveries in the future. All the best, PD.

Posted 4 years ago

“Very good service highly recommend.”

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Posted 4 years ago

Hello Michael, Thank you for recommending our parcel delivery service. We really appreciate it. All the best, PD.

Posted 4 years ago

“Very bad company stay clear .”

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Posted 4 years ago

Hello, We are sorry to hear you had a bad experience with our service. Your situation was already forwarded to our accounts department, they will come back to you as soon as they review this. All the best, PD.

Posted 4 years ago

“Easy-to-use website, good postal rates and efficient service”

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Posted 4 years ago

Hello, Thank you for your feedback on our parcel delivery service. We really appreciate it. All the best, PD.

Posted 4 years ago

“Good service at a reasonable price.”

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Posted 4 years ago

Hi David, Thank you for your feedback. We are proud to offer a parcel delivery service in a great price and efficiency. All the best, PD.

Posted 4 years ago

“They directed me to a non-existant drop-off point which could not receive my parcel and I lost an entire day due to this ineptitude. Cancelled the order but still 2 days later (I paid for overnight delivery service) I get a call from UPS asking where my parcel is. Still waiting for the refund. Furthermore I discovered a fake 5-star review supposedly posted by me from last year, which I never wrote, because I never heard of these clowns before last week. So I imagine most of the positive reviews on here are 100% fake.”

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Posted 4 years ago

Hi Jeremiah, Sorry for the inconvenience on this order. I forwarded your order information to our accounts department, they will come back to you as soon as they review this. About the fake review, I can assure you that we do not do fake reviews, but if you can provide us with a link to the review we will certainly get this looked into. All the best, PD.

Posted 4 years ago

“Out of five courier websites I went through this one was the easiest to navigate.. For that it gets the 5 stars”

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Posted 4 years ago

Hi Andrew, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. It’s our goal to make the parcel delivery service as easy and simple as possible, and we are so glad to hear that this was your experience. All the best, PD.

Posted 4 years ago

“excellent service from start to finish. Easy to navigate website and book collection/delivery. Pleasant efficient driver would thoroughly recommend. Keep up the good work”

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Posted 4 years ago

Hello, Thank you for taking the time to write us this 5-star great review. We are delighted to know that our parcel delivery service was quick and efficient. All the best, PD.

Posted 4 years ago

ParcelDirect.ie is rated 4.5 based on 3,523 reviews