ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,377 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the results. Wanted to return a small item to Amazon . Post office won’t take it if it has a battery so was stuck. Straightforward process with parcel direct. Price was best around.”

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Posted 2 years ago

“Pathetic service. My Parcel is still stuck in customs and I now have to deal with them directly to get my parcel released. Specific customs requirements were never stipulated as part of the booking process. Huge gap in process!!”

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Posted 2 years ago

“Perfect service”

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Posted 2 years ago

“An excellent service. For ease of use and convenience it can't be beaten. Would recommend it to anyone.”

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Posted 2 years ago

“I was very happy with the service and the boxes arrived on time.”

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Posted 2 years ago

“Very simple and easy to use”

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Posted 2 years ago

“Easy site to use will choose ye again”

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Posted 2 years ago

“Website very easy to navigate. All went smoothly. Thanks.”

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Posted 2 years ago

“Excellent customer care service.”

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Posted 2 years ago

“Clear and easy to book collection and delivery of a package on line.”

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Posted 2 years ago

“Super easy and quick process online that explains everything with no hidden fees!”

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Posted 2 years ago

“First time user of Parceldirect.ie. Impressed with the site layout and ease at which info could be entered. Will be back for more.”

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Posted 2 years ago

“Good service.”

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Posted 2 years ago

“Great service. Looked up size of package. Picked appropriate company. Paid, dropped parcel. Done. No hassles. I hope the parcel gets there 🤞”

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Posted 2 years ago

“Very easy and quick to access and manoeuvre on line. Would recommend to everyone.”

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Posted 2 years ago

“One star it's too much, horrible company, I cancelled order because no one collected my parcel and now I'm waiting for refund 14 days, and still nothing, customer service ni answered for email.”

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Posted 2 years ago

“The customer service agents were excellent , the procedure was very user friendly and the price very reasonable . One technical issue that I couldnt resolve was that i couldnt change the prefix of the receivers phone number to 00353. This may affect delivery .I would appreciate a phone call from the company as the agents were not available after 5.30 pm”

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Posted 2 years ago

“Good service and better value than booking directly with the courier. The customer service were also very helpful and responsive via both phone and email”

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Posted 2 years ago

“Did not know which courier service to use but using Parcel Direct.ie gave me a list of options which made the process so much easier. The courier service I chose was efficient, the labels printed OK and the package was collected for onward delivery the next day. All very efficient would definitely use again.”

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Posted 2 years ago

“still awaiting delivery”

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Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,377 reviews