ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,377 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My small package sent by FedEx Express to Gdansk, Poland through Parceldirect.ie (collected on 12th January 23 at 10 a.m) was not delivered as said (13th Jan). The package is in Paris depot since 14th Jan. 2 am. Today is 15th and it is still in Paris. This is an urgent postage. My Polish flat was flooded and the keys I sent with FedEx are vital. Very disappointing.”

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Posted 2 years ago

“Thank you all weny well”

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Posted 2 years ago

“Great service, fast and reliable.”

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Posted 2 years ago

“Very Poor Service and Customer Support”

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Posted 2 years ago

“Satisfied with the service - overall it took c. 4 days to have my oder delivered 2 of which were weekend days Sun and Sat. I live in an apartment and the delivery guy kindly brought it up to my door - extremely handy and convenient service. It was also straight forward for booking it online. Recommend!”

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Posted 2 years ago

“I had never thought of or considered using a delivery company outside of An Post. I assumed it would be difficult and / or pricey. I was surprised that the prices were competitive. Moreover, the package was collected from my home which made it convenient. We would recommend the service.”

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Posted 2 years ago

“Exceptional service! First time to use this company. Speedy delivery Dublin to UK but the deal changer compared to other companies was the cost initially and the friendly manner of the pick up driver both of which ensure ParcelDirect.ie will be my "go to" provider in future and will recommend. Things like that make a difference!”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“I sent a big box.The prise is really good, I was surprised. The package was collected from home next day.I recommend 100%”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“Making a shipping label and ordering a parcel collection on ParcelDirect is much more simple than getting such services directly from the courier sites. There were also no delays with the courier service ordered from ParcelDirect.”

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Posted 2 years ago

“Excellent reliable and very swift service. Easy to use. Definitely recommend parceldirect.”

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Posted 2 years ago

“Really straightforward and easy to use, especially if you don't need to send things that ofteb. The breakdown of price and services available is very clear, and the consolidation of multiple carriers makes the whole process much easier. Definitely recommend!”

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Posted 2 years ago

“Parcel direct is very good this being my first time using it. Very clear instructions and easy payment. Wide choice of couriers. However I can’t say the same about fedex priority. A disgrace. Dispatched on 5th to take 3/4 days and still waiting for delivery. And this is 9 days”

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Posted 2 years ago

“Great service, the guys could not have been more helpful.”

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Posted 2 years ago

“Great service. The two parcels were pucked up on Friday and delivered by 12.00pm to the UK by Monday. Tracked it all the way.”

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Posted 2 years ago

“ParcelDirect.ie makes the process of finding the best quote for your parcel easy and straightforward.”

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Posted 2 years ago

“Excellent service, quick and easy to use”

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Posted 2 years ago

“Quick and simple to book online. Friendly courier came to the door. Delighted with the service.”

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Posted 2 years ago

“no probs..”

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Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,377 reviews