ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,687 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to contact customer support ,excellent assistance , goods delivered without problem. Would strongly recommend Parcel Direct.”

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Posted 8 years ago

Hi Martin, Many thanks for your great review! We consistently strive to deliver the highest level of support to all our customers. We look forward to hearing from you again. All the best, PD

Posted 8 years ago

“Excellent service and very punctual. I highly recommend !!! A++++”

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Posted 8 years ago

Hi Caitriona, Thank you for your positive review. We always strive to offer your our valued customer an excellent service at the best value. We look forward to hearing from you again soon. All the best, PD

Posted 8 years ago

“excellent service. Parcel was ordered on Monday, picked up on Tuesday and delivered on Wednesday. No breakages. Simple online process. Drivers were courteous and affable.”

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Posted 8 years ago

Hi Paul, Many thanks for your kind review of our parcel delivery service. We work hard to ensure a seamless, cost effective and secure service for our customers. We look forward to your next parcel order with us. All the best, PD

Posted 8 years ago

“No courier showed, wasn't even given a morning or afternoon time for collection so had to stay in the house all day. Called the office 1st guy fobbed me off that they would "check" and call me back needless to say nobody called me. I called again and got a load of foboffery. 1st time to use this crowd and the last. UPDATE I got a couple of emails from parcel direct this morning they said my package would be collected today they even gave me a time frame 3-5PM. Yippee I thought and called my customer. Of course this was just so much old guff nothing was collected, I lost a customer because I couldn't deliver and I had to refund, now parcel direct have my money. This crowd are worse than useless”

Helpful Report

Posted 8 years ago

Hi Paul, Thanks for taking the time to write about your experience. We are very sorry for the delay in the collection of your parcel. We spoke to our partners about the late collection and it seems the driver had vehicle trouble yesterday and was unable to complete all the collections on time. I know my colleague was speaking to you already and we have moved the shipment up to a priority service to ensure it arrives on time. All the best, PD

Posted 8 years ago

“Easy to fill up whatever needed to filled up, and payment was simple”

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Posted 8 years ago

Dear valued Customer, Many thanks for your kind review. We always strive to ensure that our parcel delivery process is as user friendly and efficient as possible. All the best, PD

Posted 8 years ago

“excellent service”

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Posted 8 years ago

Hi Shirley, Thank you so much for your very kind review of our service. We always try to provide an excellent service at a great price for all our customers. We look forward to your next order. All the best, PD

Posted 8 years ago

“Great service and super to be able to find affordable ways of shipping. Thanks”

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Posted 8 years ago

Dear valued Customer, We really appreciate your kind review of our quality yet affordable way of shipping goods and products. We look forward to your next parcel delivery. All the best, PD

Posted 8 years ago

“Great service. This is the second time I have used parcel direct.Great value and a lot cheaper than posting.Box delivered within 3 days”

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Posted 8 years ago

Hi Ursula, Thank you for such a positive review! We always strive to maintain a market leading service to ensure on-time delivery at a great price for you, our loyal customer. We are looking forward to hearing from you again very soon. All the best, PD

Posted 8 years ago

“After being badly let down by another Irish parcel company I found these guys and I wish I had found them sooner! I have just received confirmation of next day delivery in England.”

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Posted 8 years ago

Hi Charles, We appreciate your very positive feedback of our parcel delivery offering. We work hard to ensure that we deliver a top quality service to all our customers, every time. We are looking forward to hearing from you again very soon. All the best, PD

Posted 8 years ago

“easy to use and excellent customer service.”

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Posted 8 years ago

Hi Paula, Thank you for your very positive feedback. We are constantly updating and improving our service to deliver the very best service and customer service to our valued customers. All the best, PD

Posted 8 years ago

“Very easy to book a collection online, and price very competitive. So far the ParcelDirect.ie experience has been flawless. Collection by GLS due tomorrow -- not anticipating any problems.”

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Posted 8 years ago

Hi Calvin, We really appreciate your kind review of our service. We are constantly updating our process to ensure a flawless experience for you our customer. Looking forward to your next visit to our website. All the best, PD

Posted 8 years ago

“I found parcel direct web site very easy to use. Its the first parcel i have had to send to Australia and i would use them again.Very simple to use, and i would recommend them to other people. Regards Edward Loughman.”

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Posted 8 years ago

Hi Edward, Thank you for the fantastic feedback of our service. We pride ourselves on offering a simple cost effective service to all our customers. We look forward to your next parcel delivery! All the best, PD

Posted 8 years ago

“Very efficient service, easy to use website and great value for money. Having the driver call me an hour before collection is a great idea, saves waiting around.”

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Posted 8 years ago

Hi Barbara, Thanks for your very kind comment pertaining to our service. We always strive to offer a very efficient service at great value for money! Looking forward to seeing you back again soon. All the best, PD

Posted 8 years ago

“Iv had an amazing experience with parcel direct. It was so straight forward and easy to deal with. A great service with very reasonable prices. I highly recommend to everyone!”

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Posted 8 years ago

Hi Edward, Thank you for your kind comment. As an organisation we constantly strive to provide our customers with a great service at a reasonable price. We look forward to speaking with you again very soon. All the best, PD

Posted 8 years ago

“Excellent service , brilliant prices , you save so much , door to door collection and deliveries , it’s a no brainer fast efficient service , best you can get . Seamus”

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Posted 8 years ago

Hi Seamus, Thanks for your kind review. We are glad you found our service efficient and you liked our low prices. All the best, PD

Posted 8 years ago

“There is still room for improvement.”

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Posted 8 years ago

Hi there, Thank you for your review. We noticed from your order that your order was successfully completed in the 24hours as agreed. It was collected on Monday 23rd July and delivered next day to the UK on Tuesday 24th July, but we are constantly looking at ways to improve our service for you. All the best, PD

Posted 8 years ago

“Very easy website to navigate giving you a wide selection of couriers to choose from.”

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Posted 8 years ago

Hi James, Thank you for taking the time to write your review. We are glad you liked our multiple choices of courier which helps you find the best price. All the best, PD

Posted 8 years ago

“First time using ParcelDirect and I will use them again in the future. I searched multiple courier sites and was overwhelmed with the differences in prices and procedures to send the documents. ParcelDirect gave me multiple couriers all in one place. The phone line was extremely accessible and my queries were dealt with greatly!”

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Posted 8 years ago

Hi Gemma, Thank you for reviewing us so kindly. We are glad you enjoyed using our service which is far cheaper than others because we have made great deals with our couriers to ensure the best prices for you. All the best, PD

Posted 8 years ago

“Great service! Received the item on time,”

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Posted 8 years ago

Hi Sojan, Thank you for your review. We are delighted you are happy with our delivery times. All the best, PD

Posted 8 years ago

“Great company very easy to deal with”

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Posted 8 years ago

Hi Wesley, Thank you for writing your review. We are glad you found our service easy to use. All the best, PD

Posted 8 years ago

ParcelDirect.ie is rated 4.5 based on 3,687 reviews