ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,572 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel direct were wonderful, packages picked up and delivered door to door.”

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Posted 7 years ago

Hi, Thank you for taking the time to leave a review. It is great to be able to provide our customers with this service and it is even better to see a happy customer! If you need us again in future, get in touch! All the best, PD

Posted 6 years ago

“Fantastic Service. Highly recommended 👌😊”

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Posted 7 years ago

Hi Paula, Thank you for taking the time to leave a review. If you ever need help in future, do not hesitate to get in touch and we will be delighted to assist. All the best, PD

Posted 6 years ago

“Excellent service. Professional and polite staff. Would definitely recommend and use again.”

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Posted 7 years ago

Hi Nuala, Thank you for taking the time to leave a review. We are delighted to give you the best service we can and it is great to see when a customer is happy with us! All the best, PD

Posted 6 years ago

“Easy website, great selection of couriers, choose your level of service, pay, print your label and either drop-off your parcel or have it collected. Very efficient.”

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Posted 7 years ago

Hi Peter, Thank you for taking the time to write a review. We aim to make delivery easy and its great to see that our customers think its an easy process! If you need any help in future, get in contact with us and we will be more than happy to help. All the best, PD

Posted 6 years ago

“Quick to answer their phone and provide the information I needed. Setting up a delivery for a parcel was quick, easy, and painless.”

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Posted 7 years ago

Hi Declan, Thanks for taking the time to leave a review. We are always here to help and its great when we leave a customer with this impression! If you require our services in future, don't hesitate to get in touch. All the best, PD

Posted 6 years ago

“This was my first time to send a package with Parcel Direct and the service they provided was just great, as I am not that good with doing stuff online, I had a few little issue (totally my fault)I phoned the number and the Gentleman was so helpful, he guided me through the problem I had.And the package arrived on time. FANTASTIC SERVICE”

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Posted 7 years ago

Hi Frances, Thank you for taking the time to leave a review. Its great to see that even when there was issues we were able to help and ensure that your package still got there! If you require our services in future, don't hesitate to get in touch! All the best, PD

Posted 6 years ago

“Very good service”

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Posted 7 years ago

Hi, Thank you for taking the time to write a review! Its good to see that you were happy with our service and should you need us in future, you know where we are, and don't hesitate to get in touch! All the best, PD

Posted 6 years ago

“I found the website so easy to use and the service is very efficient, hassle free and my parcel got collected the next day!!! Amazing”

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Posted 7 years ago

Hi, Thank you for writing a review. We are delighted to see that you were left satisfied with our service and hope to provide you with our service if you require it in future! All the best, PD

Posted 6 years ago

“I needed to find a service to ship a Parcel to my son and his wife in Paris and parceldirect came up trumps. Great website, easy to navigate and very good price - I would highly recommend their service and will use again when required!”

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Posted 7 years ago

Hi Paul, Thank you for taking the time to leave a review. We are happy to provide our service o customers and it is fantastic when we hear that the customer was satisfied with it! Hope they had a wonderful experience and we look forward to serving you in future. All the best, PD

Posted 6 years ago

“Great service, very easy to use online facility and clear communications from Parcel Direct. 5 stars”

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Posted 7 years ago

Hi, Thank you for taking the time to write a review. We are delighted you had a positive experience with us and we are always here to help if you need it in future! All the best, PD

Posted 6 years ago

“I am very disappointed with the service provided by Parcel Direct. They appear to utilise the ostrich approach by just ignoring problems. Customer service is so poor. I place an order fro delivery from Ireland to Canada. The parcel remained uncollected until I contacted them again. It took 7 days to get from Ireland to the UK. It arrived in Calgary on 22/12 and sat there until Christmas Eve. I had to arrange for the recipient to collect it in Calgary on 24/12 which was a 300 km round trip. The response I got from Customer support was a glib "its Customs Fault, not ours". When I pointed out the week it took to get to the UK and the Parcel was never opened by Customs anywhere, they simply ignored me and did not bother to respond. This is a new Company and if it expects to continue I would suggest that communications with customers is essential. I fully accept that delays can happen but lack of empathy or explanation is simply bad business. Own your failures and you will gain more respect !!”

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Posted 7 years ago

Hi Pat, Thank you for taking the time to write a review. Sorry to hear your experience didn't go as smooth as we aim for it to be. We will take your advice on board and we can assure you that our customer support is here to help anytime. If you do ship with us in future call us as soon as you notice an issue and we will fix it as quick as we can. We aim to provide our customers with an easy shipping service and your experience didn't seem to work out that way. Sincere apologies and if you need us again we will be sure to attend any issues as soon as they are made aware to us. All the best, PD

Posted 6 years ago

“Oll perfect”

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Posted 7 years ago

Hi Michal, Thank you for taking the time to review us. We are happy to hear you were satisfied with our service and if you need us in future we will be more than happy to help. All the best, PD

Posted 6 years ago

“First time using parcel direct and was very easy to book my delivery. Good range of prices too.”

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Posted 7 years ago

Hi Joanne, Thank you for taking the time to review us. It is great that you found our service to be easy, as it should be! If you ever need us in future, don't hesitate to get in touch! All the best, PD

Posted 6 years ago

“A great price and service”

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Posted 7 years ago

Hi Michael, Thank you for your review. We are delighted that we can make shipping parcels easy for customers and at a good price! If you require any more shipping services, we will be happy to help. All the best, PD

Posted 6 years ago

“I have sent my parcels several times with ParcelDirect and find them extremely reliable, efficient, and super fast delvery Excellent service, Thank you Parcel Direct!”

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Posted 7 years ago

Hi Vera, Thank you for your review, It's great that you use us regularly and you value our service! We are happy to help! If you ever encounter issues, call us and we will get it resolved ASAP! All the best, PD

Posted 6 years ago

“Really good”

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Posted 7 years ago

Hi Zaneta, Thank you for taking the time to review us. We are delighted you had a pleasurable experience with us and we hope to be able to help again in future! All the best, PD

Posted 6 years ago

“Very easy and straightforward service to use. Extremely helpful when I rang up with a query. I had a few parcels going, 1 going abroad and the rest in Ireland, all were collected and delivered in a very timely manner. I will use and recommend the service in future. Alison Carney”

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Posted 7 years ago

Hi Alison, Thank you for taking the time to leave a review! We are delighted you had a pleasant experience with us and its great that our support team was able to help with your query! If you ever have a query in future, don't hesitate to call and we will be there to help again! All the best, PD

Posted 6 years ago

“My parcel was delayed being collected from home but they assured me that it would be delivered before Christmas. My family in Cardiff received it by Christmas Eve. Would definitely use this company from now on as they were efficient and reasonably priced compared to post office charges. Excellent service!”

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Posted 7 years ago

Hi Kathy, Thank you for reviewing us. Christmas can be a stressful time when it comes to shipping parcels but we are delighted to be able to take that stress off your hands so you can focus on other things! If you ever need us in future, don't hesitate to get in touch! All the best, PD

Posted 6 years ago

“Was very impressed with the service Parcle was picked up on time and delivered within 3 days. Will definitely use the service again”

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Posted 7 years ago

Hi Margo, Thank you for leaving a kind review. It's great to be able to assist customers and leave them with a good impression. We look forward to helping you again. All the best, PD

Posted 6 years ago

“I had to send documents to Canada urgently as there is a postal strike there. Made my booking on Thursday. It was collected by Fedex on Friday and they arrived safely in Canada by the following Tuesday. Labels were easy to use and the price was far more reasonable than what I had been quoted by other well known couriers. The only reason this is not a "very good" rating is that the email asking to post a review was sent before the parcel had been collected. There were also a number of very obvious typos in that email and it did cause me some concern that the lack of attention to detail might be reflected in the service. I can say now that I had no need to worry.”

Helpful Report

Posted 7 years ago

Hi Mark, Thank you for taking the time to write a review. Its fantastic to hear that your parcel shipping experience went smoothly. Apologies about the email coming early, and thank you for pointing out the typos, we have fixed them now as a result of your feedback. If you need further assistance, don't hesitate to get in touch. All the best, PD

Posted 6 years ago

ParcelDirect.ie is rated 4.5 based on 3,572 reviews