ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,573 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,573 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

Visit Website

Write Your review

Tell us how ParcelDirect.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to send documents to Canada urgently as there is a postal strike there. Made my booking on Thursday. It was collected by Fedex on Friday and they arrived safely in Canada by the following Tuesday. Labels were easy to use and the price was far more reasonable than what I had been quoted by other well known couriers. The only reason this is not a "very good" rating is that the email asking to post a review was sent before the parcel had been collected. There were also a number of very obvious typos in that email and it did cause me some concern that the lack of attention to detail might be reflected in the service. I can say now that I had no need to worry.”

Helpful Report

Posted 7 years ago

Hi Mark, Thank you for taking the time to write a review. Its fantastic to hear that your parcel shipping experience went smoothly. Apologies about the email coming early, and thank you for pointing out the typos, we have fixed them now as a result of your feedback. If you need further assistance, don't hesitate to get in touch. All the best, PD

Posted 6 years ago

“Had to return an item to France and used parcel direct. Great comparison of prices and couriers. Easy to use and straightforward. Will use again!”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to write a review. Its great that you found our service to be beneficial. We will continue to offer a great service at a great price into the future. All the best, PD

Posted 6 years ago

“This is an excellent service for both value for money and quick delivery. I had a parcel collected on Tuesday morning in Wexford and delivered to Munich on Friday morning. I would strongly recommend this company.”

Helpful Report

Posted 7 years ago

Hi John, Thank you for taking the time to write a review. Its great to see that you found our service beneficial and all at a great price. If you need any assistance in future, don't hesitate to get in touch. All the best, PD

Posted 6 years ago

“Very impressed, easy to use website and great communication, I shall be using parceldirect.ie a lot in future and also be recommending this service to friends and family.”

Helpful Report

Posted 7 years ago

Hi Brendan, Thank you for taking the time to write a review. Its great that you found the experience easy as that is what we aim to do. If you or your friends need any shipping assistance, don't hesitate to get in touch. All the best, PD

Posted 6 years ago

“Great service and easy to use website, highly recommend!”

Helpful Report

Posted 7 years ago

Hi Sadanand, Thank you for leaving a review. We are delighted to hear that your experience was a pleasant one and we will always be here to help if you need it in future. All the best, PD

Posted 6 years ago

“I have used parcel direct many times and have always found them efficient and good value.”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to review us. Its great when our service makes customers come back and we are delighted when our customer express their feedback to us. If you ever need assistance in future, get in touch and we will be more than happy to help. All the best, PD

Posted 6 years ago

“Excellent service and very easy to use the website. Parcell was collected in time and delivered straight to the door. Email to confirm delivery is fantastic.”

Helpful Report

Posted 7 years ago

Hi Mark, Thank you for taking the time to leave a review. We are delighted to see that you found it an easy process as we aim to do this for every customer. We are here if you ever need us in future. All the best, PD

Posted 6 years ago

“What can I say -was annoyed with parcel direct at first this morning but all was sorted promptly by the lovely Gentleman called Alex . He had patience and was well manner at all times. I hope my parcel s delivered on time. . 5 ⭐️ for customers service Thanks Alex”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to leave a review. Sometimes things in shipping don't go as planned but it is fantastic to hear our support was able to sort any issues you had. If you ever need us in future, we are always here to help. All the best, PD

Posted 6 years ago

“The whole procedure was made relatively simple, even for an older person like me. I would recommend ParcelDirect for anyone wishing to send documents/documents internationally.”

Helpful Report

Posted 7 years ago

Hi, Thanks so much for taking the time to write your review. We always try to make the process as easy as possible for our customers and provide the best services possible. All the best, PD

Posted 7 years ago

“Wonderful safe service from collection to delivery”

Helpful Report

Posted 7 years ago

Hi Mary, Thanks for the nice review and we are so glad we could provide you a service you were happy with. All the best, PD

Posted 7 years ago

“I have to say that this service was prompt and helpful. I sent a parcel to Germany and I was able to track it up until it was delivered excellent quality service I will use in the future”

Helpful Report

Posted 7 years ago

Hi John, Thanks for the nice words and review. We always try to provide the best services possible and allow our customers to keep an eye on their shipment with our handy tracking feature. All the best, PD

Posted 7 years ago

“Good value and quick collection. Definitely recommended😀”

Helpful Report

Posted 7 years ago

Hi Piotr, Thanks for taking the time to leave the great review, and recommending our services. All the best, PD

Posted 7 years ago

“Quick and simple service; provided good pricing and parcel drop-off options so we saved time and money.”

Helpful Report

Posted 7 years ago

Hi Ruraidh, Thanks for taking the time to write your review. We are very happy you found our Local Drop Off option so handy. All the best, PD

Posted 7 years ago

“ParcelDirect make shipping easy! The website is easy to use and offers great pricing. A no-brainer, really.”

Helpful Report

Posted 7 years ago

Hi, Thanks very much for the nice words. We are always working to make it as easy as possible to send your parcel. All the best,PD

Posted 7 years ago

“Got my parcel to my son within 24 hours from my house to his it was great”

Helpful Report

Posted 7 years ago

Hi Kathryn, We are very happy you found our express services so useful to get your important shipment to your son. All the best, PD

Posted 7 years ago

“Everything ok and very fast ;)”

Helpful Report

Posted 7 years ago

Hi Sebastian, Thanks for taking the time to write your review, and we are so glad you found our services so useful. All the best, PD

Posted 7 years ago

“Prompt fast and great value for money .Courrier very pleasant and polite .will use again in future with no hesitation.”

Helpful Report

Posted 7 years ago

Hi, Thanks for the great review and we are so happy you found our courier service so useful and such good value for money. All the best, PD

Posted 7 years ago

“The parcel arrived within the time specified (3-4 working days). The only issue was that they did not ring in advance to tell you what time are they delivering and they expect you to be home waiting as otherwise they have to arrange it for another day but they do not give even a timeframe (i.e., morning, afternoon, evening...).”

Helpful Report

Posted 7 years ago

Hi Vanessa, We are very happy you found our courier service so useful, and thanks for taking the time to write your review. All the best, PD

Posted 7 years ago

“I found Parceldirect.ie a great courier service as they were very efficient, a great price and quick in delivering my parcel to the UK. I will definitely be using them again in the future and will let others know.”

Helpful Report

Posted 7 years ago

Hi Niamh, Thanks for taking the time to write such a nice review about your parcel delivery to the UK. We always strive to provide the best services to our customers. All the best, PD

Posted 7 years ago

“Actually no stars from me. My parcel disappeared before xmas between Ireland and Germany. ITS January now, still no sign off it. I'm kinda pi**ed off! The staff in customer support dept are friendly but not very effective.”

Helpful Report

Posted 7 years ago

Hi Andrea, Thanks for taking the time to write about your experience with ParcelDirect.ie. I am very sorry your parcel was misplaced by our partners in Germany. It seems the label came off the parcel the the depot and it took them some time to find it before they could delivery it. All the best, PD

Posted 7 years ago

ParcelDirect.ie is rated 4.5 based on 3,573 reviews