ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,368 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,368 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i am satisfied with the rates and delivery service of your comoany and will be using it agaim”

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Posted 8 years ago

Hi Shoaib, Thanks for the nice review, we are so glad you found our services so useful and intend to use us again. All the best, PD

Posted 8 years ago

“Overall this is a good service although it would be useful if a time window, say even am or pm, could be selected for parcel collection. The second time we used the service the courier rang at 5pm on the day it was due to be collected to say he would collect it the following day. While it was not a problem on this occasion as there was no hurry on the parcel it would have been exceedingly frustrating if the collection point was not due to be staffed the following day, or if we had been in a hurry to get it delivered.”

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Posted 8 years ago

Hi Niamh, Thanks very much for taking the time to write such a great review. It's feedback like this that helps us improve our services. Indeed we are working with all our partners to ensure collection and delivery is as seamless as possible. We hope to introduce great new features in the near future to improve these even further. All the best, PD

Posted 8 years ago

“Great Service and communication. Even though the courier didn't turn up on time, the guys were on hand to help out and make sure everything went smoothly and made sure the courier called me to arrange a suitable time”

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Posted 8 years ago

“Very quick and safty deliver. Happy”

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Posted 8 years ago

Hi Jolanta, Thanks very much for the great review and coninued custonm. All the best, PD

Posted 8 years ago

“My packages arrived in good condition, however a few items that I packed very carefully were broken. They also arrived a day early, which made my week! Plan on using Parcel Direct again soon.”

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Posted 8 years ago

Hi Tommy, Thanks very much for the great review, and i am very sorry for the damaged item. If you drop us an email at support@parceldirect.ie, we will look into it straight away. All the best, PD

Posted 8 years ago

“Very good prices for courier services. Not entirely snag-free but very responsive when there are problems.”

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Posted 8 years ago

Hi Giovanni, Thanks very much for the review, we always try to be on hand if any issues ever arise. All the best, PD

Posted 8 years ago

ParcelDirect.ie is rated 4.5 based on 3,368 reviews