Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,742 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 13th May 2025

Elizabeth

Paramount Plants 5 star review on 10th May 2025

Susan

Paramount Plants 5 star review on 3rd May 2025

Christopher

Paramount Plants 5 star review on 24th April 2025

Gill

Paramount Plants 5 star review on 21st April 2025

Kate

389

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was 2 weeks later than initially advertsised, which has caused chaos on he whole project and the management of the teams. In addition the shapes of trees delivered were not as expected. The pictures were misleading (decsriptions were correct though). After struggling to organise a pick up of the plants, the reufnd was promptly organised.”

Helpful Report

Posted 22 hours ago

“Paramount were professional throughout the whole experience with them . The plants are healthy and look amazing in our new garden Would definitely recommend them .”

Helpful Report

Posted 1 day ago

“Amazing communication, super quality plants and delivered as expected. The "how to" blogs were very helpful and from order to delivery communication has been clear and honest. Would purchase from again.”

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Posted 1 day ago

“A good company to deal with. The trees arrived well packed and in excellent condition. They have thrived now planted. Delivery was on time with a helpful driver. Notifications were excellent and follow up good.”

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Posted 3 days ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 days ago

“Great plants, excellent service.”

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Posted 3 days ago

Good morning Joan, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 days ago

“Great plant. I chose on line as a present so had no idea what it looked like. But my sister in law sent me a photo when it was planted and it looks fantastic. I would definitely recommend. The delivery and communication was spot on. Thank you paramount plants!”

Helpful Report

Posted 3 days ago

Good morning Linda, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 days ago

“Good communication throughout and trees delivered by a very helpful Paramount plants driver . All looked healthy ( tho dormant at the time ) and appear in good health 4 weeks later .”

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Posted 4 days ago

Good morning Susan, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 days ago

“Communication from paramount plants was very good. The plants arrived well packaged and undamaged. I have planted all 5 plants and so far they have taken well. not a cheap option, but for instant effect well worth it and paramount plants are the only supplier I could find for larger specimens. So thank you!”

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Posted 1 week ago

Good morning Dagmar , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“excellent service. lovely healthy tree.”

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Posted 1 week ago

Good morning Carole, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Great communication, realistic eta's and good customer service in general. And great quality plants, all as described.”

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Posted 1 week ago

Good morning Christopher, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Excellent service, healthy plant, lots of new shoots, and now looking very much at home in our garden. A good buy.”

Helpful Report

Posted 2 weeks ago

Good morning John , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“always top quality plants and top quality service”

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Posted 2 weeks ago

Good morning Michael , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Paramount Plants supply really good quality plants. They always arrive safely and in healthy condition. Theirs is the first site I visit when looking for a new shrub.”

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Posted 2 weeks ago

Good afternoon Jill, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“We wanted to put up a privacy screen between ourselves and our neighbours (lovely as they are!), so purchased 15 Red Robin pleached trees. They were all in very good condition when they arrived and are thriving. Paramount followed up to check everything was OK and also sent advice on feeding which we are following. We would use them again, and are very pleased with the way the plants are settling in.”

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Posted 2 weeks ago

Good morning Gill , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Really pleased with my Yew hedging bare rootball plants. They are big bushy plants and look really healthy. Delivered well packaged and wrapped on a pallet. Very pleased.”

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Posted 3 weeks ago

Good morning Kate , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Bought a few things from Paramount Plants and their care and attention to packaging and delivery plants safely is good. But the lead time for delivery is slow with poor communication to special requests. But the last Laburnum differed from the image provided (not stock but individualised photo). I got a 2 stem shrub where the image showed a 1 stem tree. Disappointing.”

Helpful Report

Posted 3 weeks ago

Good morning Alistair , Thank you for your valued feedback,we are sorry to hear of your dissapointment. A member of our stock management team reached out to you via email 21.4.25 @ 12.51p.m. We look forward to hearing from you to resolve any matters you may have experienced Kind regards Peter

Posted 2 weeks ago

“Excellent advice over the phone, strenuous effort from delivery team to expedite delivery and tree arrived in time for planting. I would recommend Paramount Plants for the choice of trees and plants, as well as customer care.”

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Posted 3 weeks ago

Good morning Elizabeth , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Great value trees that have made an instant impact to our garden. Great pre and post service, from the visit to the Enfield garden centre, through to after sales when we had a few queries.”

Paramount Plants 5 star review on 18th April 2025

Helpful Report

Posted 3 weeks ago

Good morning Vickie , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Great plants and great service, very helpful sales and delivery staff.”

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Posted 3 weeks ago

Good morning Lewis , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“I have been using Paramount plans for many years and across time the plants delivered have been excellent specimens On the rare occasions when issues arose these have been resolved very quickly”

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Posted 3 weeks ago

Good afternoon William , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback and your valued continued custom Kind regards Peter

Posted 3 weeks ago

Paramount Plants is rated 4.8 based on 3,742 reviews