Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,896 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,896 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All arrived in good health and as advertised.”

Helpful Report

Posted 1 month ago

Good morning Vincent, Thank you for your wonderful review! We're delighted to hear that your plants arrived in good health and just as you expected. Your satisfaction is our top priority, and we’re here to assist you anytime you need! Kind regards, Peter

Posted 1 month ago

“Very good customer service, excellent communication and reasonable prices. Will definitely buy from them again.”

Helpful Report

Posted 1 month ago

Good morning, Thank you so much for your amazing review! We're delighted to hear that you experienced excellent customer service and found our prices reasonable. Your support is greatly appreciated, and we look forward to serving you again in the future! kind regards Peter

Posted 1 month ago

“We ordered two replacement laurel trees from Paramount when two of our young trees died. We planted them for screening and so far they are doing well. Very pleased with the communication and delivery (we live on a narrow lane), particularly as we are no longer nearby in Enfield.”

Helpful Report

Posted 1 month ago

Good morning Antony, Thank you for your lovely review! We’re so pleased to hear that your new laurel trees are thriving and that you were happy with our communication and delivery. Your satisfaction is very important to us, and we appreciate your trust in us during your move. kind regards Peter

Posted 1 month ago

“Good service and delivery of grabber tool.”

Helpful Report

Posted 1 month ago

Good morning, Thank you for your fantastic review! We’re thrilled to hear that you received great service and timely delivery of your grabber tool. Your feedback means a lot to us, and we’re here to help whenever you need! kind regards Peter

Posted 1 month ago

“first class plants and first class customer service ,i would definitely use paramount plants again. absolutely faultless.”

Helpful Report

Posted 1 month ago

Good morning Kenneth, Thank you for your outstanding review! We’re thrilled to hear that you received first-class plants and customer service from us. Your kind words encourage our team to keep striving for excellence. We look forward to assisting you again soon! kind regards Peter

Posted 1 month ago

“Faultless from start to finish.”

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Posted 1 month ago

Good morning Philip, Thank you for your outstanding review! We're thrilled to hear that your experience was faultless from start to finish. Your kind words inspire us to keep delivering the best service possible. We look forward to welcoming you back soon! kind regards Peter

Posted 1 month ago

“I was apprehensive about buying my pleached trees online, but Paramount Plants have been amazing. They have kept me informed about the process from ordering through to delivery. The tracking service on the delivery day was excellent, with a friendly and helpful delivery driver. I would not hesitate in using this company again.”

Helpful Report

Posted 1 month ago

Good morning, Thank you for your fantastic review! We’re so glad to hear that your experience with Paramount Plants exceeded your expectations. It’s wonderful to know that our communication and delivery service helped ease your apprehensions about online ordering. We appreciate your trust in us and can’t wait to assist you again in the future! kind regards Peter

Posted 1 month ago

“We're delighted with the 4 Pleached Portuguese Laurels we bought from you a short while ago. The service we received from Tim and also your delivery unit was great. We have no hestation in recommending Paramount Plants to others.”

Helpful Report

Posted 1 month ago

Good morning Graham, Thank you so much for your wonderful review! We’re thrilled to hear that you are delighted with your Pleached Portuguese Laurels and that Tim and our delivery team provided you with great service. Your recommendation means a lot to us, and we look forward to assisting you again in the future! kind regards Peter

Posted 1 month ago

“Very professional and delivery done as promised. Absolutely recommend it”

Helpful Report

Posted 1 month ago

Good morning Allen, Thank you for your kind review! We're so pleased to hear that you found our service professional and everything was delivered as promised. Your recommendation means a lot to us, and we look forward to serving you again! Kind regards Peter

Posted 1 month ago

“Plant arrived in excellent condition and well packed. The service was good and offered plenty of advice on planting etc . Would recommend Paramount Plants.”

Helpful Report

Posted 1 month ago

Good morning John, Thank you for your excellent review! We're so pleased to hear that your plant arrived in perfect condition and that our service met your needs. Your recommendation means a lot to us, and we're here for any further advice you might need! Kind regards Peter

Posted 1 month ago

“Excellent plant and growing very well”

Helpful Report

Posted 1 month ago

Good morning Russell, Thank you for your fantastic review! We're thrilled to hear that your plant is growing well and meeting your expectations. Your kind words inspire us to keep doing our best. We’re here for you whenever you need assistance in the future! kind regards Peter

Posted 1 month ago

“Excellent customer service and good quality plants. I was kept informed of the order status and the plants arrived on time and in good condition. I would recommend Paramount Plants as I will buy from them in future.”

Helpful Report

Posted 1 month ago

Good morning Stuart, Thank you for your wonderful review! We're so pleased to hear that you received excellent customer service and that your plants arrived in great condition. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards Peter

Posted 1 month ago

“Fantastic service, especially with the delivery driver. The pleached trees were in really good condition and the delivery man went the extra mile to carry the trees, which were heavy, into the garden area if you can pass on my thanks to the driver for doing this for my mum.”

Helpful Report

Posted 1 month ago

Good morning Rosanna, Thank you so much for your fantastic review! We're thrilled to hear that you were pleased with the service and the condition of the pleached trees. I'll be sure to pass on your thanks to the delivery driver, who always goes above and beyond. Your support means a lot to us, and we're here for you anytime! Kind regards Peter

Posted 1 month ago

“I ordered 5 pleached cherry laurel trees. They are 3.3m tall. The order process was very easy and calculation of how many trees I needed was straightforward too. Trees seem to be healthy and so far after few weeks in all seems well. Perfect timing for planting with lots of rain :)”

Helpful Report

Posted 1 month ago

Good morning Kasia, Thank you for your stellar review! We're thrilled to hear that the ordering process was smooth for you and that your cherry laurel trees are thriving in the rain. Your satisfaction means the world to us, and we can’t wait to see how beautifully they grow in your garden! Warm regards, Team Paramount Plants

Posted 1 month ago

“I ordered four Euonymus Fortunei Emerald Gaiety from Paramount Plants as they were the only people who had sufficiently large specimens. The plants arrived in perfect condition within a reasonable time frame. What I particularly appreciated was the level of customer care. I received a number of follow up emails with planting and longer term care advice.”

Helpful Report

Posted 1 month ago

Good morning Peter, Thank you so much for your outstanding review! We’re thrilled to hear that your Euonymus Fortunei Emerald Gaiety arrived in perfect condition and that our customer care team provided you with helpful planting and care advice. Your feedback is invaluable to us, and we’re here to support you anytime! kind regards Peter

Posted 1 month ago

“Our plant from Paramount Plants looked exactly the same as the online photo so we were not disappointed. The plant was very healthy and we are delighted with it.”

Helpful Report

Posted 1 month ago

Good morning Marlene, Thank you for your wonderful review! We're so pleased to hear that your plant arrived looking exactly as it did online and that you're delighted with its health! Your happiness is our priority, and we’re always here to assist you. kind regards Peter

Posted 1 month ago

“Received our Pittasporam shrub beautifully packed and hydrated”

Helpful Report

Posted 1 month ago

Good afternoon Sandy, Thank you for your lovely review! We’re thrilled to hear that your Pittosporum shrub arrived beautifully packed and hydrated. Your satisfaction means a lot to us, and we’re here for any future gardening needs you may have! kind regards Peter

Posted 1 month ago

“I bought 5 pleached Portuguese Laurel trees. Delivered exactly as requested and the driver was very helpful giving me some very helpful advice about planting. I even got extra stake ties! Trees are excellent quality and thriving well so far. Excellent value for money and will be using again for the continuing garden schemes. I would thoroughly recommend Paramount Plants (and I never normally write reviews!!)”

Helpful Report

Posted 1 month ago

Good afternoon Mark, Thank you for your fantastic review! We're thrilled to hear you're satisfied with your pleached Portuguese Laurel trees and that our driver could provide you with helpful planting advice. It's wonderful to know that your trees are thriving! We appreciate your recommendations and look forward to assisting you with your future garden schemes. Kind regards, Team Paramount Plants

Posted 1 month ago

“Excellent customer service ahead of buying with great advice, kept updated throughout my order, flexability on delivery and delivery driver was helpful, placed them where I wanted and gace care advice on planting and looking after. 5/5 Service. Great quality plants, very happy.”

Helpful Report

Posted 1 month ago

Good afternoon Jennie, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent customer service and that our delivery driver was able to assist you with both placement and care advice. It’s fantastic to know you’re happy with the quality of your plants! We look forward to serving you again in the future. Warmest wishes, Team Paramount Plants

Posted 1 month ago

“Bought 2 tall Robinia. Very good price for size. Delivery exactly as stated. Very pleased. Both planted and staked ! Thanks”

Helpful Report

Posted 2 months ago

Good afternoon Robert, Thank you for your great review! We’re delighted to hear that you're pleased with your tall Robinia and that the delivery met your expectations. It sounds like you’ve made a wonderful start with planting and staking! We appreciate your support and look forward to serving you again. kind regards Peter

Posted 1 month ago

Paramount Plants is rated 4.8 based on 3,896 reviews