Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,769 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,769 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 6th June 2025

393

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Paramount Plants for a few years now and have never had any issues with the plants and the very helpfull customer services that have advised me what plants suits my needs.”

Helpful Report

Posted 5 months ago

Good morning Seyed , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“The plants delivered were of high quality. Communication from ordering to delivery was exceptional”

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Posted 5 months ago

Good morning Susan , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Excellent customer service later applying a discount code I forgot to apply and checkout. Simple online order, tracking and delivery process. Plants in good condition.”

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Posted 5 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Good quality”

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Posted 5 months ago

Good morning Natalia, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued review Kind regards Peter

Posted 5 months ago

“We wanted to buy as mature an apple tree as possible & Paramount Plants were extremely helpful throughout the whole process. They were very informative with regard to the choice, including a photo of our tree & kept us fully informed of the delivery progress at all stages! They also gave very helpful planting advise! An excellent service!”

Paramount Plants 5 star review on 20th December 2024

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Posted 5 months ago

Good morning Rod, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Brilliant service and quality trees. Communication was very good. There was a delay due to two trees in my order not being up to standard but the team let me know and delivered on time. Trees were as described online and of very good quality. Very happy!”

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Posted 5 months ago

Good morning Ethan, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“I purchased Acer Palmatum Dissectum Firecraker from Paramount Plants. They offer excellent value. Plant arrived perfectly packaged. Charlie responded to my query in speedy and professional manner. Highly recommended”

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Posted 5 months ago

Good morning Chinh , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Quality plants delivered with care.”

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Posted 5 months ago

Good morning Karen , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Lovely trees as described, efficient delivery.”

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Posted 5 months ago

Good morning Sophie, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Comms were very clear and consistant since start. Every step of the delivery was explained clearly and regularly. The tree is as described and was delivered as announced. Fantastic experience and really looking forward to spring now”

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Posted 6 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“I was SO pleased when the plant came! It is large, healthy and covered in buds for next spring. I haven't planted it in the garden but the pot is large enough to leave through the winter. I will certainly be looking at Paramount Plants when I have another space to fill!”

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Posted 6 months ago

Good morning Shirley , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Excellent quality every time I have used this company.”

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Posted 6 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Excellent communication and advice/support if needed. Thank you. I’m really happy with the quality of my strawberry tree, we look forward to watching it grow and eating the fruit.”

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Posted 6 months ago

Good afternoon Helen, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“The pleached trees arrived on time and were of good quality. The service provided by Paramount has always been very good.”

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Posted 6 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“all delivered intact and have now been planted”

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Posted 6 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“The 3 standard Photinia Red Robin, I bought are perfect ,each plant is almost identical to the other. They were delivered with care. I was made aware when I purchased the plants delivery would be over a month away.”

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Posted 6 months ago

Good morning Margaret, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Lovely, healthy tree. Good customer service. Would use Paramount Plants again.”

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Posted 6 months ago

Good morning Dorothy , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Thank you for another beatiful healthy tree”

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Posted 6 months ago

Good morning Jean , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Our pleached Portuguese Laurels arrived in excellent condition. The ordering and processing of our plants was very easy and delivered without any problems. Would highly recommend.”

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Posted 6 months ago

Good morning John , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Plant arrived as described and in good health”

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Posted 7 months ago

Good morning Marie , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

Paramount Plants is rated 4.8 based on 3,769 reviews