Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,896 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,896 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service,quality plants”

Helpful Report

Posted 2 months ago

Good afternoon Jeremy, Thank you so much for your excellent review! We're thrilled to hear that you experienced great service and were pleased with the quality of your plants. Your support means a lot to us, and we look forward to assisting you again in the future. kind regards Peter

Posted 2 months ago

“The tress are brilliant! Thank you x”

Helpful Report

Posted 2 months ago

Good afternoon Sally, Thank you for your lovely review! We're thrilled to know that you're enjoying the brilliant trees. Your kind words mean a lot to us! Please don’t hesitate to reach out if you need any further assistance. kind regards Peter

Posted 2 months ago

“Plants were larger than expected but all of he more suitable for our purposes. They arrived as scheduled and well protected. Having been instsalle”

Helpful Report

Posted 2 months ago

Good afternoon Jeremy, Thank you for your wonderful review! We're thrilled to hear that the plants exceeded your expectations and arrived in great condition. It's fantastic that they are already suited for your needs! We appreciate your feedback and look forward to assisting you with your future gardening endeavors. kind regards Peter

Posted 2 months ago

“Great value and service. Quicker than expected delivery, and very good trees for the money. Thanks!”

Helpful Report

Posted 2 months ago

Good afternoon Dominic, Thank you for your excellent review! We’re so happy to hear you found great value in our trees and that your delivery was quicker than expected. Your appreciation for our service means a lot to us! We look forward to helping you again in the future. kind regards Peter

Posted 2 months ago

“Although it took a while to receive it was worth the wait. My climbing hydrangea is very healthy and substantial. It's already growing despite planting in late September and I am very pleased with my decision to purchase.”

Helpful Report

Posted 2 months ago

Good afternoon Kate, Thank you for your lovely review! We’re so pleased to hear that your climbing hydrangea is thriving and that you found it worth the wait. It’s wonderful to know that you’re happy with your decision to purchase from us! kind regards Peter

Posted 2 months ago

“First class service very professional, have used them twice both time terrific”

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Posted 2 months ago

Good afternoon Alan, Thank you for your fantastic review! We’re so pleased to hear that you’ve experienced first-class service with us on multiple occasions. Your support means the world to us, and we can’t wait to assist you again in the future! kind regards Peter

Posted 2 months ago

“Highly recommend paramount plants. Fantastic experience, and great customer service even following up with after care. First class well done!😉”

Helpful Report

Posted 2 months ago

Good afternoon Nicola, Thank you so much for your kind words and fantastic review! We’re delighted to hear that you had a great experience and appreciated our customer service and aftercare follow-up. Your support means the world to us, and we can't wait to assist you again in the future! kind regards Peter

Posted 2 months ago

“Ordering was easy, I was well informed of the delivery date, the plant came looking very healthy and we're really pleased with it. Would definitely order from Paramount Plants again.”

Paramount Plants 5 star review on 4th October 2025

Helpful Report

Posted 2 months ago

Good afternoon Leila, Thank you for your wonderful review! We’re delighted to hear that the ordering process was easy and that your plant arrived healthy. Your satisfaction means the world to us, and we can't wait to assist you again in the future! kind regards Peter

Posted 2 months ago

“The Philadelphus bush was perfect and in beautiful condition. The delivery person was very very helpful. I was highly satisfied with the purchase.”

Helpful Report

Posted 2 months ago

Good afternoon June, Thank you for your fantastic review! We’re so glad to hear that your Philadelphus bush arrived in perfect condition and that our delivery person was helpful. Your satisfaction is our priority, and we look forward to assisting you with any future purchases! kind regards Peter

Posted 2 months ago

“Amazing Amazing Service Amazing Plants Amazing delivery All in all an Amazing company Cheers Paul”

Helpful Report

Posted 2 months ago

Good afternoon Paul, Thank you for your amazing review! We’re absolutely delighted to hear that you had such a positive experience with our service, plants, and delivery. Your enthusiasm is truly appreciated, and we can't wait to assist you again in the future! kind regards Peter

Posted 2 months ago

“Ordered 2 ‘Nellie Steven’s Holly trees, excellent delivery service and beautiful trees”

Helpful Report

Posted 2 months ago

Good afternoon Julie, Thank you for your wonderful review! We’re delighted to hear that your ‘Nellie Stevens’ Holly trees were delivered beautifully and that you’re pleased with their quality. Your satisfaction is our top priority, and we can’t wait to help you with your future gardening needs! kindregards Peter

Posted 2 months ago

“Great customer care and support.”

Helpful Report

Posted 2 months ago

Good afternoon Emma, Thank you for your kind words! We’re so glad to hear that you experienced great customer care and support. Your satisfaction is our top priority, and we’re always here to help with any gardening needs you may have. kind regards Peter

Posted 2 months ago

“I was quite nervous about spending over £3500 on plants on line. I have to say the service was great and the trees were just as I expected. Very healthy and are thriving in the garden. I would highly recommend. I did have to wait slightly longer than expected but appreciated it was a big order and they had to source the some of the trees.”

Paramount Plants 5 star review on 26th September 2025

Helpful Report

Posted 2 months ago

Good afternoon Tricia, Thank you for your fantastic review! We completely understand your concerns when making such a significant purchase online, and we’re thrilled to hear that our service met your expectations. It’s wonderful to know that your trees are healthy and thriving in your garden. We appreciate your patience with the delivery time, and we look forward to assisting you with your future gardening endeavors! kind regards Peter

Posted 2 months ago

“i am very pleased with my hydrangea, it arrived well packaged and in great condition”

Helpful Report

Posted 2 months ago

Good afternoon Eugenia, Thank you for your lovely review! We’re so pleased to hear that your hydrangea arrived in great condition and was well packaged. It’s always wonderful to know our plants are going to new homes in such a positive way. We appreciate your support and hope you enjoy your beautiful hydrangea! kind regards Peter

Posted 2 months ago

“Would buy from these again and again always well packaged and top quality plants”

Helpful Report

Posted 2 months ago

Good morning Nicola , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“Strong healthy plants delivered well packaged. I was going to buy two cherry trees as well but was qoted c£200 for delivery! I bought two excellent 2m tall potted trees of my choice from the garden centre for £60 each. I was impressed with your web site and detailed information but delivery costs to Cumbria are clearly an issue. I would like to buy more plants from Paramount.”

Helpful Report

Posted 3 months ago

Good morning Patricia We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“The whole journey with paramount plants is excellent. From advice before purchasing, ordering, keeping in touch, delivery and after sales. They are very professional and friendly. Also, the trees we ordered are healthy and thriving.”

Helpful Report

Posted 3 months ago

Good morning Catherine, Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with us and that your trees are healthy and thriving. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! kind regards Peter

Posted 2 months ago

“Excellent company, I ordered 6 photina standard trees All arrived on time, all in good health. Would use them again.”

Paramount Plants 5 star review on 13th September 2025

Helpful Report

Posted 3 months ago

Good morning Mathew, Thank you for your wonderful review! We’re thrilled to hear that your trees arrived in excellent condition and on time. Your support means the world to us, and we look forward to assisting you again in the future. kind regards Peter

Posted 2 months ago

“Apologies for the delay. Just wanted to say thank you for your outstanding service. This is the 3rd order of trees in the last 12yrs and Paramount never fails to supply great quality trees with very good service and back up. The trees are looking wonderful, even through this exceptionally dry period. Many thanks to the team. Tania Hoggett Oxfordshire”

Helpful Report

Posted 3 months ago

Good morning Tania, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a great experience with us over the years and that our trees continue to thrive even in challenging conditions. Your continued support means a lot to our team. We look forward to serving you again in the future! kid regards Peter

Posted 2 months ago

“Lovely healthy plants. Well packaged and growing well!”

Helpful Report

Posted 3 months ago

Good morning Caroline, Thank you for your lovely review! We're thrilled to hear that your plants arrived healthy and well-packaged. It's wonderful to know they're growing well! We appreciate your feedback and look forward to assisting you again in the future. kind regards Peter

Posted 2 months ago

Paramount Plants is rated 4.8 based on 3,896 reviews