Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,770 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,770 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 6th June 2025

393

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. I was kept informed at all stages. Trees arrived as informed”

Helpful Report

Posted 2 months ago

Good morning Sue , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Fast delivery! All healthy plant! Good customer service 😊”

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Posted 2 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“lovely trees , tehy look good in my garden”

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Posted 2 months ago

Good morning Imran, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“The trees arrived on time and look great and appear to be very healthy. Thanks Paramount.”

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Posted 2 months ago

Good afternoon Barnabas, Thank you for your valued feedback. We are very pleased you're happy with your order. We look forward to being of service again in the future. Kind regards Peter

Posted 2 months ago

“Excellent service. Healthy looking trees safely delivered with care. Sought advice on planting and helpful well informed office staff returned our call promptly.”

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Posted 2 months ago

Good morning S , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“Very well grown plants with plenty of root development.”

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Posted 2 months ago

Good morning Abigail , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“Everyone delivers more or lesson time. Thw difference with Paramount is the plants are premium quality, grow and thrive everytime. Would not take a chance on any other, particularly if you are ordering in quantity”

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Posted 3 months ago

Good morning Richard , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“First class service. Plants I ordered were as described and really good quality as well as excellent value.”

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Posted 3 months ago

Good morning David , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Trees are in excellent condition.”

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Posted 3 months ago

Good morning Richard , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Plants as described. Arrived in good condition and followed deliver instructions. Great price for product. Would use again”

Paramount Plants 5 star review on 28th February 2025

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Posted 3 months ago

Good morning Aimee Louise, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“great quality plants and was able to take advantage of their winter sale.”

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Posted 3 months ago

Good morning Lorna , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Everyting worked fine - nice plants, reasonably priced, which turned up on time with helpful customer service - thanks”

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Posted 3 months ago

Good afternoon Richard, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“I wanted this new cultivar of the mock orange for a new bed near to my patio area. Purchased two mature plants in 20 litre pots. Very well packaged and protected. I greatly look forward to seeing them in all their glory in the summer.”

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Posted 3 months ago

Good morning John, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“I am looking forward to seeing how my Acer looks when it has leaves etc. in Spring - so far it is not easy to review it as it has bare twigs - but the twigs are a nice colour I will say. I found the Paramount Plants wesite useful for information on how to plant the Acer - as I am not an experienced gardener. The instructions for planting were helpful!”

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Posted 4 months ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“The pink marble photina trees arrived in excellent condition. They are very healthy and we are very pleased with them.”

Helpful Report

Posted 4 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Paramount Plant provided an excellent customer care service throughout the buying and delivery of my three Cherry Laurell trees. What also swayed my decision to buy from this company, is the detailed guidance provided on their website with regards to the correct planting of said trees, including the products required necessary to ensure the best possible outcome in their new home. A big thank-you to everyone at Paramount Plants!”

Paramount Plants 5 star review on 1st February 2025

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Posted 4 months ago

Good morning Adrian , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“My lovely plant arrived as described and in fantastic condition. I would definitely order from them again. I'm impressed at all of the above”

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Posted 4 months ago

Good morning David , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Really pleased with our two purchases birch and maple tree. Havent planted yet, but everyting arrived perfect condition and on time. Well done. We'll be back I am certain .”

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Posted 4 months ago

Good morning Neal , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Eight Pleached Hornbeam Trees arrived while I was at work, the driver called me and left them at the side of house as instructed. I arrived home to find them exactly as described and was pleasantly surprised by the quality of the training frames not to mention the trees themselves. Because of work commitments I had a professional plant them and was reassured when he told me that he thought they were great quality trees and couldn’t believe the price, perfect for the job and compared to other companies at an excellent price. Fingers crossed they’ll survive this cold snap and snow. Thank you Paramount Plants.”

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Posted 5 months ago

Good morning Martin, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“my Pillar shape cedar trees (4) arrived safely and in good condition, but have unfortunately suffered from the strong winds/gales this year, and now a couple of them look a little drunk! the root ball arrangement for planting them is good but begining of December was my unfortunate choice!”

Helpful Report

Posted 5 months ago

Good morning Elizabeth, thank you for your valued feedback, we hope all is well with the plants you have received for your order. As these are freshly planted you should be able to straighten them up if you have not done so already. I would advise staking the Thujas until their root systems are more established.Should you require any further advice do not hesitate to contact us kind regards Peter

Posted 5 months ago

Paramount Plants is rated 4.8 based on 3,770 reviews