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Paramount Plants Reviews

4.8 Rating 3,757 Reviews

94 %

of reviewers recommend Paramount Plants

Company Reviews

Product Reviews

4.8

Based on 3,757 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 20th May 2025

Paramount Plants 5 star review on 20th May 2025

Paramount Plants 5 star review on 8th June 2024

Paramount Plants 5 star review on 24th May 2024

Paramount Plants 5 star review on 24th May 2024

Paramount Plants 5 star review on 24th May 2024

Paramount Plants 5 star review on 10th June 2023

56

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our second order from Paramount as we have been so delighted with the large acer ŵe bought from you in the past. The pleached hornbeams are of even height with very sturdy bamboo frames. Very well trained and in great condition on arrival. They look fantastic and are just what we wanted. The hydrangea petiolaris is in mint condition. Lots of new growth and a very healthy specimen. And your delivery man was very friendly and efficient. I highly recommend Paramount Plants!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very happy with my trees nice size very good condition couldn’t ask for any more 5 stars***** Paul”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The plants are always of the highest quality and arrive very quickly if in stock. I have twice bought from Paramount and indeed have recommended them to friends. They deal with queries promptly ( a rarity nowadays) and are both knowledgeable and helpful.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely looking plant. Good service from company who kept me informed on the status of my order”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very happy with the service, although had to wait an extra month for delivery to allow for a bit more growth time. The wisteria is stunning and smells wonderful. The lantern tree will hopefully come on quickly and be as prolific in flower as its predecessor. My husband thought the acer was a little 'rangy' but of good size. Would buy from again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service, value for money plants & shrubs unlike your average garden centre. Prompt delivery efficient service”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great communication and reasonable prices. The plants have all been very high quality.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Brilliant company to deal with. My tree Fern is growing well after only a week, I have 3 Fronds uncurling already with others appearing. Would not hesitate to purchase from paramount plants again”

Paramount Plants 5 star review on 7th August 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Our Ceanothus arrived in peak condition, you could see your reflection in the leaves! Would recommend.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“A very helpful service from start to finish; indeed the whole ordering process was completely pain free. I was kept informed of the progress of my order at every turn, and when my tree arrived it was in excellent condition, and better than I expected!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service, answered all my questions professionally. Tree Fern arrived looking healthy, and with the correct love and care, within a few days, it has already started to Unfurl its lovely Fronds.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I had a couple of concerns about my plants. However, they couldn’t be more helpful when I contacted them and they put my mind at ease. I was told to get in touch again in the future if there was anything else I wished to address. Their customer service was fabulous. Lyn”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“First order and very pleased with product”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The flowers are 100 percent rain repellent. My Amadeus climber has seen several torrential rain storms and passed with flying colours. The plant was immaculate when I received it.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service. The dicksonia arrived great condition and is looking amazing.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Easy ordering, delivery really helpful, trees look great.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I love my trees! They arrived quickly and in great condition with lots of foliage. Oh and the delivery driver was extra helpful too! Will use again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We absolutely love this tree ! We bought a pinus sylvestris. I thought it was not so big, but actually it was more than I expected from the website. Delivery was on time and always keeping me updating on when to arrive. Delivery guy was very friendly and kindly helped me to put it inside the house. They delivery the tree in excellent shape. This was a birthday present for my husband and I requested a happy birthday note with it, but they Have forgotten it ;( but its ok as I was at home and lucky before my husband, so I managed to add a note myself. I highly recommend this provided.”

Paramount Plants 5 star review on 31st July 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent customer service from start to finish! There were unexpected delays with my order but Paramount Plants kept me updated every step of the way and offered me a refund if I didn’t want to wait. I’m glad I did, as the tree fern that was delivered is looking amazing already, even before the fronds have started to unfurl. Large and very healthy looking trunk, it has made a big impact in my garden. I can’t wait to see it grow! Would highly recommend.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“trees arrived in excellent condition and delivery driver very helpful and knowledgeable. Thanks”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

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Paramount Plants is rated 4.8 based on 3,757 reviews