Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,917 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptionally good communication from the team from ordering through to delivery (and aftercare). Really clear management of my expectations - couldn't ask for better customer service. The plant was a picture of health on arrival. It's a relatively mature Hydrangea, and I can see it has been well cared for in the Nursery! I'll send a photo next year when it is well established in my garden. Will definitely order again from Paramount Plants.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant arrived in perfect condition and extremely healthy. Would definitely use this nursery again.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Well pleased with the plant i received excellent condition & arrived on time kind regards Nigel”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service, trees delivered exactly as advised. Plant condition is excellent and looking forward to enjoying them for many years to come”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A little delay with plants being dispatched but the service was great and the shrubs superb. Many thanks.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Fantastic service good communication the plant was healthy and packed well”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“good and prompt service”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The most reliable destination for high quality architectural plants. We’ve spent thousands here over the years because the range is comprehensive while service is excellent. Them a couple of times where plants were delivered to us had suffered during transit, they replaced them free of charge without quibble.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delighted with my order of three mature ceanothus shrubs. Arrived looking very healthy, excellent service.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I have received my plant broken. It seemed someone dropped the box of it on its head. Most of the leaves were broken. I am waiting for a replacement plant, hope it will arrive in good condition.”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Excellent customer service from start to finish. Great quality trees, ordering process so easy and communications prompt and useful. Delivery drivers very helpful as well, so cannot fault Paramount Plants. Great job and we are happy. Cheers.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with the plants i bought and the delivery was punctual. I will be back.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with the service from Paramount. The three large standard oleasters I ordered turned up when expected and where in excellent condition. They look great in the garden. I will use Paramount again.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“This is a great company! Top rate”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased. Lovely tree and arrived in excellent condition. Many thanks.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great customer service, roses seem good but a little too early to say. Would recommend Paramount Plants.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you so much Paramount Plants!!! The plants were beautiful and healthy, and arrived sooner than expected. I ordered a mature 13ft bamboo which looks lovely. Also, my Elijah Blue Grass for around my pool ...stunning! I love your website, as it clearly shows everything in detail, making the ordering process so easy. See you again soon!”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good service, we ordered a tree, it came quick, they kept us informed all the time and the tree is exactly what we saw in the website.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Fantastic customer service - despite Covid. Everything delivered on time. Great products. We would definitely recommend Paramount!”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very helpful. Plant exactly as I had expected - even nicer. Delivery man really kind.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,917 reviews