Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,913 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

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“Excellent plants, a generous size, well packed and delivered.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The camellia plants are a very good size and really healthy. They arrived well packaged. The trees were full of buds and lovely flowers. I am very pleased with all 5 camellia trees purchased.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great tree, great service.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Strong healthy plant, arrived in good condition and was carefully packed for transport. Now it’s my turn to keep it going! Very pleased with this lovely plant”

Paramount Plants 5 star review on 1st April 2021

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Had in stock exactly what I wanted. Delivered a high quality on time as promised.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good quality well priced native cherry trees. Arrived well packaged and in good time.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Cordyline Australia: Palms arrived in great condition, delivered all safe tied on pallets, no damage. Lovely palms”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very healthy plants , was very excited to put them in my garden.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“No problems. The delivery driver was very polite and friendly, and helped me position my plants at the top of the garden, something I'd have found difficult to do on my own.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent customer service. Polite, friendly and very accommodating.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service. Had to pre-order one plant with a few weeks wait but was kept informed throughout the process. Delivery prompt once dispatched and plants arrived in excellent condition. A good reliable company and will use again.”

Paramount Plants 5 star review on 31st March 2021

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service when I made an error in my gift order. Plants are fantastic quality - unfortunately there was no notification of the delivery timing so my mother had to wait all day. But was pleased when the plants arrived!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants (camellias) were delivered as promised and were mature and healthy with lots of foliage and buds. Really pleased”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great customer service”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Our Prunus tree was delivered very quickly. It is looking extremely healthy and has now been planted at the back of our garden where we hope it will grow quickly.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Paramount have a good range of attractive plants. My camellia arrived well packaged and in good order. There was an issue with delivery in that in that it took several weeks to arrive. Paramount communicated reasonably, blaming delays caused by Brexit and Covid. I hadn't realised that the plant was grown in the EU.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant arrived in excellent condition, very happy with the services. Thanks”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service. Fantastic product. am very happy with my plant, it arrived looking very healthy and just as described. Will purchase further things in the futre.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent plants and service - many thanks”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Extremely helpful and patient advice from your helpline (Aidan) and a lovely, healthy looking plant.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,913 reviews