Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,768 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,768 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 6th June 2025

393

Anonymous

Anonymous // 01/01/2019

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“Great service. Really good quality plants and super prompt delivery”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent quality plants and deli verde in first class condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Really healthy, good quality plants. One plant was 'lost' in transit by the delivery team, but Paramount Plants immediately offered a replacement. Thank you.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very healthy plant. It arrived very protected and in great condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Speedy no nonsense purchase”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very impressive customer service.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service & delivery. Plants were very healthy and are growing well. Would buy again from this company.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“A very professional and reliable service. Was regularly sent updates on the order process & the products were delivered on time. Great quality plant once it arrived.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Delivered after several weeks . Very expensive for what they were , tiny Rhodedendrons x2 having paid £75- bought twice the size for half that price. Other plans also very expensive . Wont buy from them again way overpriced”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“All arrived in good condition wait to see some sign of new growth for full 5 star.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant arrived in good condition no complaints. Hard to provide a better rating without seeing some growth.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great size healthy shrub delivered with care very happy with purchase.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I ordered a Hibiscus and received a good, robust specimen which arrived in excellent condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Had a problem with a delivered multistem Amelenchier but having communicated with Paramount Plants it is all OK now.”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“The tree had been wrapped in a net so tightly that it has developed a strange tilt that hasn’t corrected once opened for a week. Tree looks like good quality but I wish they hadn’t treated it such that it has a permanent bend.”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Had to defer delivery. Very accommodating. Plants were very healthy and a good size.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Delivery excellent- asked for plant to be left in my garden if I was out and drivers took it right through gate and left outside my back door - nice touch. Plant well packaged keeping it protected. Already budding and ready for planting. Good size.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent customer service with knowledgeable help and advise when buying. Delivery was on schedule. The plants are healthy and as expected. Overall, very good experience.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“great plants and good communication. thanks”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Lovely healthy tree which looks great in my garden.”

Paramount Plants 5 star review on 8th April 2021

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,768 reviews