Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,867 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,867 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st November 2025

434

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 16 thuja brabant plants. The plants arrived in great condition in a strong crate. The communication of the delivery was goods. I would definitely recommend.”

Helpful Report

Posted 5 months ago

Good morning Nigel, Thank you for your fantastic review! We’re delighted to hear that your thuja brabant plants arrived in great condition and that our delivery communication met your expectations. Your recommendation means the world to us! We look forward to helping you again in the future! Warm regards, Team Paramount Plants

Posted 5 months ago

“Beautiful healthy plants, flawless delivery.”

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Posted 5 months ago

Good morning Ayesha, Thank you for your fantastic review! We're delighted to hear that your plants are beautiful and that the delivery went flawlessly. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Warm regards, Team Paramount Plants

Posted 5 months ago

“The delivery took very long time, almost 3 weeks, however, Beautiful plant, spot on packaging. Loved it very much! Thank you guys xx I’ll defo buy from you again! Thinking actually to come and visit you directly very soon Luigia”

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Posted 5 months ago

Good morning Luigia, Thank you so much for your lovely review! We’re delighted to hear that you loved the plant and appreciated the packaging, despite the delivery taking a bit longer than expected. Your support means the world to us, and we can’t wait to welcome you in person soon! Warm regards, Team Paramount Plants

Posted 5 months ago

“Much appreciated friendly advice over the phone prior to ordering. 35 superb laurel plants arrived in good time, incredible value and exceeding expectations. Have used Paramount in the past, highly recommend and will come to Paramount first every time.”

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Posted 5 months ago

Good morning Mike, Thank you so much for your fantastic review! We're delighted to hear that our friendly advice was helpful, and that your laurel plants exceeded your expectations. Your loyalty means the world to us, and we can’t wait to serve you again in the future! Warm regards, Team Paramount Plants

Posted 5 months ago

“Always excellent quality trees from Paramount!”

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Posted 5 months ago

Good morning Adrian, Thank you for your fantastic review! We're delighted to hear that you consistently find our trees to be of excellent quality. Your satisfaction is our top priority, and we truly appreciate your continued support. We look forward to serving you again in the future! Warm regards, Team Paramount Plants

Posted 5 months ago

“Excellent”

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Posted 5 months ago

Good morning Ellen, Thank you so much for your excellent review! We’re delighted to know that you had a positive experience with us. Your satisfaction is what we strive for, and we truly appreciate your support. We hope to assist you again in the future! Kind regards, Peter

Posted 5 months ago

“We have purchased a beautiful silver lime from Paramount to replace the glorious half a century old silver lime we lost in a storm last autumn. The new tree is a notable presence in our grounds already. Excellent service from Paramount.”

Helpful Report

Posted 5 months ago

Good afternoon Michael, Thank you for your wonderful feedback! We're thrilled to hear that your new silver lime has made a notable impact in your grounds. It's always our goal to provide excellent service and quality plants, and it’s great to know that we succeeded in your experience. We appreciate your support and look forward to assisting you again in the future! Kind regards, Peter

Posted 5 months ago

“We recently purchased some pleached trees and despite a couple of hitches with delivery, which were quickly rectified, we found there service to be very professional and efficient. We were a little nervous about the trees once planted, so i contacted Paramount for advice. They were prompt and extremely helpful and re assuring. I wouldn’t hesitate to contact them again with ano other concerns.”

Paramount Plants 5 star review on 20th May 2025

Helpful Report

Posted 5 months ago

Good afternoon Jane, Thank you for your kind review! We're delighted to hear that you found our service professional and efficient, even with the delivery hiccups. It's great to know that our team was able to provide you with the reassurance you needed about your pleached trees. Your satisfaction is our priority, and we truly appreciate your willingness to reach out for assistance. We look forward to helping you with any future concerns! Kind regards, Peter

Posted 5 months ago

“Great quality and really well developed/mature plants, the palm tree in particular was much bigger than we had hoped!”

Helpful Report

Posted 5 months ago

Good afternoon, Thank you for your fantastic review! We're overjoyed to hear that you’re thrilled with the quality and maturity of your plants, especially the palm tree. It’s always our aim to exceed expectations, and we're delighted that we could do just that for you. We appreciate your support and look forward to helping you with all your planting needs in the future! Kind regards, Peter

Posted 5 months ago

“Healthy large shrub/tree. Arrived as promised with all its blooms. Very happy with this unusual shrub which I had seen planted in Paris and wnated for my garden to remind me of that trip.”

Helpful Report

Posted 5 months ago

Good afternoon Miichele, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Paramount were professional throughout the whole experience with them . The plants are healthy and look amazing in our new garden Would definitely recommend them .”

Paramount Plants 5 star review on 13th May 2025

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Posted 5 months ago

Good afternoon Elizabeth, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Amazing communication, super quality plants and delivered as expected. The "how to" blogs were very helpful and from order to delivery communication has been clear and honest. Would purchase from again.”

Helpful Report

Posted 5 months ago

Good afternoon Lydia, We are delighted to hear that you had such a positive experience with us! Clear communication and quality plants are what we strive for, and it’s wonderful to know our resources were helpful as well. Thank you for your kind words; we look forward to welcoming you back soon! Kind regards, Peter

Posted 5 months ago

“A good company to deal with. The trees arrived well packed and in excellent condition. They have thrived now planted. Delivery was on time with a helpful driver. Notifications were excellent and follow up good.”

Helpful Report

Posted 5 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Great plants, excellent service.”

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Posted 5 months ago

Good morning Joan, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Great plant. I chose on line as a present so had no idea what it looked like. But my sister in law sent me a photo when it was planted and it looks fantastic. I would definitely recommend. The delivery and communication was spot on. Thank you paramount plants!”

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Posted 5 months ago

Good morning Linda, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Good communication throughout and trees delivered by a very helpful Paramount plants driver . All looked healthy ( tho dormant at the time ) and appear in good health 4 weeks later .”

Paramount Plants 5 star review on 10th May 2025

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Posted 5 months ago

Good morning Susan, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Communication from paramount plants was very good. The plants arrived well packaged and undamaged. I have planted all 5 plants and so far they have taken well. not a cheap option, but for instant effect well worth it and paramount plants are the only supplier I could find for larger specimens. So thank you!”

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Posted 5 months ago

Good morning Dagmar , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“excellent service. lovely healthy tree.”

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Posted 5 months ago

Good morning Carole, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Great communication, realistic eta's and good customer service in general. And great quality plants, all as described.”

Paramount Plants 5 star review on 3rd May 2025

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Posted 5 months ago

Good morning Christopher, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Excellent service, healthy plant, lots of new shoots, and now looking very much at home in our garden. A good buy.”

Helpful Report

Posted 6 months ago

Good morning John , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

Paramount Plants is rated 4.8 based on 3,867 reviews