Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,915 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in fantastic condition, had to wait around a week, but it seems to have been well cared for. The only point to note was that the pot and soil was bagged up properly so there was quite a lot of loose soil when it arrived.”

Helpful Report

Posted 7 months ago

Good morning Andrew, Thank you for your wonderful review! We're thrilled to hear that your order arrived in fantastic condition and has been well cared for. We appreciate your feedback regarding the loose soil and will ensure to address this in our future packaging. Your support means a lot to us, and we hope you enjoy your plants! Kind regards, Peter

Posted 7 months ago

“I was thrilled to purchase a beautiful plant from Paramount Plants. It exceded my expectations. I hope others will enjoy my pleasure”

Helpful Report

Posted 7 months ago

Good afternoon Josephine, Thank you for your fantastic review! We're thrilled to hear that your beautiful plant exceeded your expectations. It's wonderful to know that you are enjoying your purchase, and we hope it brings you joy for a long time to come! kind regards Peter

Posted 7 months ago

“I was a bit wary of paying so much money for things I could not see before purchasing but I need not have worried. Excellent spiral trees, well packed on a pallet and delivered carefully. I would definitely use Paramount Plants again and recommend them.”

Paramount Plants 5 star review on 17th July 2025

Helpful Report

Posted 7 months ago

Good afternoon, Thank you for your lovely review! We’re delighted to hear that your spiral trees arrived in excellent condition and that you were pleased with the packing and delivery. Your recommendation truly means a lot to us, and we look forward to welcoming you back for your future gardening needs! kind regards Peter

Posted 7 months ago

“We bought six lollipop trees from Paramount & were very pleased with the service that we received, we will definitely use them again in the future.”

Helpful Report

Posted 7 months ago

Good afternoon Anthony, Thank you for your wonderful review! We're so glad to hear that you were pleased with our service and your lollipop trees. We truly appreciate your support and look forward to assisting you again in the future! Kind regards, Peter

Posted 7 months ago

“Rang up with query. Really helpful (human!) response. Plants just what I had hoepd for delivered on time.”

Helpful Report

Posted 7 months ago

Good afternoon Alan, Thank you for your kind words! We’re so pleased to hear that you received a helpful response and that your plants arrived just as you hoped. Your satisfaction is our top priority, and we can’t wait to assist you again in the future! kind regards Peter

Posted 7 months ago

“I bought this feigoa for my daughter in london. She is so pleased. I ordered from new zealand on line and it was a very smooth process thankyou.”

Helpful Report

Posted 7 months ago

Good afternoon Lynn, Thank you so much for your kind words! We're delighted to hear that your daughter is pleased with the feijoa. It’s great to know that your ordering experience from New Zealand was smooth. We truly appreciate your support and look forward to serving you again in the future! kind regards Peter

Posted 7 months ago

“Plant received in great order well packed and healthy would recommend”

Helpful Report

Posted 7 months ago

Good afternoon Yvonne, Thank you for your glowing review! We’re thrilled to hear that your plant arrived in great order and that you found it well packed and healthy. Your recommendation means the world to us, and we can’t wait to serve you again in the future! kind regards Peter

Posted 7 months ago

“Quality product, quick delivery, good communication, recommended.”

Helpful Report

Posted 7 months ago

Good afternoon, Thank you for your lovely review! We’re delighted to hear that you appreciated the quality of our products and that our quick delivery and communication met your expectations. Your recommendation means so much to us! We look forward to serving you again in the future. kind regards Peter

Posted 7 months ago

“Nice plant, arrived in very good condition and in good time.”

Helpful Report

Posted 7 months ago

“Fast delivery, well packed. Plant arrived in excellent condition. Happy , satisfied customer”

Helpful Report

Posted 8 months ago

“Our pleached hornbeams were exactly as we expected and delivered at a time to suit us. Very happy”

Helpful Report

Posted 8 months ago

“Very good service”

Helpful Report

Posted 8 months ago

“I'm very pleased with my order and would be happy to order more from Paramount Plants in the future. All the plants arrived in time, healthy and in perfect condition. The customer service team was helpful and responded very quickly. I only wish I had been informed ahead of the delivery day that we should have ordered a two-person delivery team, as the Strawberry tree I purchased was too heavy and needed two strong men to bring it through our flat to the patio. If not for our neighbour who kindly gave us a hand, it would be quite a challenge. The delivery driver was also very helpful throughout the process and gave us some advice on caring for the tree.”

Helpful Report

Posted 8 months ago

“Beautiful trees delivered in top condition - very happy with them.”

Helpful Report

Posted 8 months ago

Good morning Jo, Thank you for your amazing review! We're so pleased to hear that your trees arrived in top condition and that you're very happy with them. We truly appreciate your feedback and look forward to serving you again in the future! kind regards Peter

Posted 8 months ago

“Over the moon with the 3 pleached portugese laurel trees I purchased last month. The trees were in perfect condition on arrival. I have back problems so enlisted the help of my teenage daughter to bring the trees through to my back garden but the driver was kind enough to bring all 3 trees through for us - fabulous customer service! Can't wait to watch my trees mature and fill in the frames.”

Helpful Report

Posted 8 months ago

Good morning Michelle, Thank you for your wonderful review! We're absolutely thrilled to hear that your pleached Portuguese laurel trees arrived in perfect condition and that our driver was able to assist you. It’s fantastic to know you’re looking forward to watching them mature in your garden. We truly appreciate your kind words and support! kind regards Peter

Posted 8 months ago

“Good healthy plant - pittsporum Tobira. Well worth the wait”

Helpful Report

Posted 8 months ago

Good morning Gillian, Thank you for your lovely review! We're delighted to hear that you’re pleased with your healthy Pittosporum Tobira and that it was worth the wait. Your satisfaction means a lot to us! We look forward to serving you again soon. Kind regards, Peter

Posted 8 months ago

“Easier to deal with and plants arrived on time and as described. Very happy”

Helpful Report

Posted 8 months ago

Good morning CJ, Thank you for your fantastic review! We're thrilled to hear that your experience was easy and that the plants arrived on time and as described. Your happiness is our priority, and we appreciate your kind words! kind regards Peter

Posted 8 months ago

“Trees arrived in good condition driver was very helpful and gave advice on looking g after and planting. All good would definitely recommend.”

Helpful Report

Posted 8 months ago

Good morning, Thank you for your fantastic review! We’re delighted to hear that your trees arrived in good condition and that our driver was able to offer helpful advice. Your recommendation means so much to us, and we look forward to assisting you again in the future! kind regards Peter

Posted 8 months ago

“Excellent”

Helpful Report

Posted 8 months ago

Good morning John, Thank you for your excellent review! We’re thrilled to hear that you’re satisfied with your experience. Your kind words truly motivate us to keep providing top-notch service! We look forward to serving you again soon. kind regards Peter

Posted 8 months ago

“Very healthy peached hornbeam trees hopefully they will all grow wonderfully well”

Helpful Report

Posted 8 months ago

Good morning Richard, Thank you for your fantastic review! We're thrilled to hear that you're pleased with your healthy peached hornbeam trees. Fingers crossed for their wonderful growth ahead! We genuinely appreciate your support and look forward to assisting you in the future. Kind regards, Peter

Posted 8 months ago

Paramount Plants is rated 4.8 based on 3,915 reviews