Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,901 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st November 2025

434

Anonymous

Anonymous // 01/01/2019

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“Excellent service (thank you, Aidan, for the simple and useful tips on planting and further care). Healthy trees (dwarf pine and conifers) arrived in August and are still feeling happy on our patio. Look forward to buying again next season!”

Paramount Plants 5 star review on 21st November 2020

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very helpful.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Item arrived in delivery window promised in good condition well packed. Size of item as selected. All round a stress free experience. Looking forward to enjoying tree in spring”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very Happy with the service larger plants than ordered due to a bit of a wait for them to arrive but no extra charge. planted the same day they arrived and are doing well”

Paramount Plants 5 star review on 20th November 2020

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent plants and efficient fast service! Thank you.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good plant. And came quickly.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“good phone and mail interaction and good on time delivery”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“after we planted a pine we realised that it is not straight..the branches being cut to make it look nice ans straight overall...but the actual main stem is very crooked..so it is cheating..unhappy”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Received 4 fairly mature fir trees ... much better than expected.. when the weather improves I’ll take a photo. Very pleased with our purchase. Thank you”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Preordered plants arrived on time as promised. The delivery was onto our plot and the diver was very helpful. The trees are all bare root stock and appear healthy. To date I am very happy with the service and products received.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Arrived quickly, in great condition.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Tree better than I anticipated”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant arrived when due and appears to be in excellent condition.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The bushes and plant I ordered arrived very healthy and look lovely. Delivery was on time.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Already replied.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“As a repeat customer I’m very pleased with my excellent trees. The service and communication is second to none, and I wouldn’t go elsewhere.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased, a lovely bushy plant, well-grown. Speedy delivery as well.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was pleased with the Berberis "Red Rocket" I ordered. It was reduced from £50 to £30. For a mature plant in a heavy 10 litre pot, that was good value. The plant was healthy, had a good shape & had obviously been well looked after. It was well packaged & arrived undamaged.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Everything satisfactory.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We have spent this year replacing shrubs and plants that were looking sad. I came across Paramount Plants on the internet. I cannot fault their service or the quality of their plants. Our purchases were Cupressus sempervirens and Pittosporum TOM Thumb. We would have no hesitation in buying from this company again.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,901 reviews