Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,909 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with your service. Plants are very well packed. I have been ordering from you for years and no plant base been damaged. Lots of choices for the sizes. Well worth the price.”

Helpful Report

Posted 7 months ago

Good morning Kami, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been happy with our service over the years and that our plants have arrived in perfect condition. It’s great to know that you appreciate our variety of sizes as well. Your loyalty and support mean a lot to us, and we can’t wait to assist you again soon! kind regards Peter

Posted 7 months ago

“Great service end to end. I posted a DM on Instagram page as I am not experienced with this kind of thing but wanted to create privacy on top of my fence at end of garden Straight away received helpful information. It was enough for me to trust them and place an order. Plants were delivered on time and were great quality. The team there really care about their products and what they do.”

Paramount Plants 5 star review on 23rd June 2025

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Posted 7 months ago

Good morning Simon, Thank you so much for your amazing review! We're thrilled to hear that our team could assist you in creating the privacy you desired and that you received excellent service throughout. It’s wonderful to know that you are happy with the quality of our plants and our delivery. Your trust in us means a lot, and we can’t wait to help you again with any future gardening projects! kind regards Peter

Posted 7 months ago

“Very Happpy”

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Posted 7 months ago

Good afternoon Simon, Thank you for your fantastic review! We're so pleased to hear that you're very happy with your experience. Your satisfaction is our top priority, and we can't wait to assist you with your gardening needs in the future! kind regards Peter

Posted 7 months ago

“Very healthy Elaeagnus Vivileg arrived, very well packed, now growing well in the garden. Had to wait a while for delivery but worth it to get a large plant in great condition.”

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Posted 7 months ago

Good morning Lee, Thank you for your kind review! We’re delighted to hear that your Elaeagnus Vivileg arrived in great condition and is now thriving in your garden. We appreciate your patience with the delivery and are thrilled that it was worth the wait. We look forward to supporting your gardening journey in the future! Kind regards, Peter

Posted 7 months ago

“This is the first time I’ve bought from Paramount Plants and I was delighted with my purchase! I bought a small tree which came extremely well packaged in a large cardboard box. The delivery driver was very pleasant and helpful. The tree itself looks healthy and strong. I have planted it in my garden and I’m thrilled with it!! Thank you, I certainly hope to order from you again soon!”

Paramount Plants 5 star review on 14th June 2025

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Posted 8 months ago

Good afternoon Sandra, Thank you for your wonderful review! We’re thrilled to hear that you are delighted with your tree and that it arrived in such great condition. It's fantastic to know our packaging and delivery team made a good impression as well. We can’t wait to help you with your gardening needs again soon! Kind regards Peter

Posted 7 months ago

“Easy ordering and a beautiful plant supplied. I would not hesitate to use Paramount Plants again”

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Posted 8 months ago

Good morning Ann, Thank you for your lovely review! We’re so glad to hear that you found the ordering process easy and that you are pleased with your beautiful plant. Your support means a lot to us, and we can’t wait to assist you with your future gardening adventures! Kind regards, Peter

Posted 7 months ago

“Absolutely superb plant in top condition”

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Posted 8 months ago

Good morning Wayne, Thank you for your fantastic review! We’re thrilled to hear that you are pleased with the plant's condition. Your satisfaction is what we strive for, and we look forward to helping you cultivate your garden in the future! kind regards, Peter

Posted 8 months ago

“I purchased the tree for my sister who was delighted with the high quality and condition that it arrived in.”

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Posted 8 months ago

Good afternoon Deborah, Thank you for your lovely review! We're so pleased to hear that your sister is delighted with the quality of the tree. Customer satisfaction is our top priority, and your kind words truly inspire us. We look forward to assisting you again in the future! Kind regards, Peter

Posted 8 months ago

“I am very happy with my Blue Prince holly . Arrived date and time said, well packaged and a good size healthy plant. It is now thriving in its large pot.”

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Posted 8 months ago

Good afternoon, Thank you for your wonderful review! We’re so pleased to hear that your Blue Prince holly arrived in great condition and is thriving in its new home. Your satisfaction means the world to us, and we can’t wait to assist you with your gardening needs in the future! kind regards, Peter

Posted 8 months ago

“Very helpfull company on contacting them for advice about what variety of tree would be best in my garden .easy ordering delivered when they said would definitely buy from them again and recomend them”

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Posted 8 months ago

Good afternoon Denise, Thank you for your fantastic review! We’re delighted to hear that you found our advice helpful and that your ordering experience was easy. Your satisfaction means so much to us, and we truly appreciate your recommendation. We look forward to serving you again soon! kind regards Peter

Posted 8 months ago

“Fantastic, strong and healthy plant. Thank you.”

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Posted 8 months ago

Good afternoon Jeannette, Thank you for your fantastic review! We're delighted to hear that you received a strong and healthy plant. Your appreciation fuels our passion for providing quality greenery. We look forward to serving you again in the future! Kind regards Peter

Posted 8 months ago

“Great trees and plants. Lead time was long but I think that’s because I ordered espalier trees and they needed training.”

Paramount Plants 5 star review on 6th June 2025

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Posted 8 months ago

Good morning, Thank you for your fantastic review! We truly appreciate your understanding regarding the lead time, especially for specialized items like espalier trees. We’re delighted to hear that you’re satisfied with your order and look forward to helping you with your garden again soon! kind regards, Peter

Posted 8 months ago

“We ordered 3 new trees and are very pleased with them. Really good condition, and healthy looking. Very helpful planting instructions. Very good communication about delivery times. Would thoroughly recommend Paramount Plants”

Paramount Plants 5 star review on 1st June 2025

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Posted 8 months ago

Good morning Camilla, Thank you so much for your wonderful review! We’re delighted to hear that you’re pleased with your new trees and that the planting instructions were helpful. Great communication is what we strive for, and your recommendation means the world to us. We look forward to assisting you again in the future! Warm regards, Peter

Posted 8 months ago

“Terrifically healthy looking Magnolia Stellata efficiently delivered and in good time. Strongly recommended.”

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Posted 8 months ago

Good morning Helen, Thank you so much for your wonderful review! We're thrilled to hear that your Magnolia Stellata arrived healthy and on time. Your recommendation truly means a lot to us. We look forward to helping you again in the future! kind regards, Peter

Posted 8 months ago

“Great trees, delivery on time, thank you, 😊”

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Posted 8 months ago

Good morning Dip, Thank you for your fantastic review! We're so pleased to hear that you’re happy with your trees and that your delivery was on time. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Paramount Plants

Posted 8 months ago

“Bought a Cercis Canadensis Merlot - lovely tree - very pleased with it. Delivery was fine. My only slight complaint was that the compost in the pot was bone dry - tree needed a good soak before planting!”

Helpful Report

Posted 8 months ago

Good morning Lynne, Thank you for your lovely review! We're thrilled to hear that you're pleased with your Cercis Canadensis Merlot. We appreciate your feedback regarding the compost and will certainly take it into consideration for future deliveries. It's important to us that your planting experience is a success! Looking forward to serving you again! Warm regards, Team Paramount Plants

Posted 8 months ago

“Pla t arrived well packed”

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Posted 8 months ago

Good morning, Thank you for your wonderful review! We're so glad to hear that your plant arrived well packed. Ensuring our plants arrive in perfect condition is a top priority for us. We truly appreciate your support and look forward to welcoming you back soon! Warm regards, Team Paramount Plants

Posted 8 months ago

“I ordered 16 thuja brabant plants. The plants arrived in great condition in a strong crate. The communication of the delivery was goods. I would definitely recommend.”

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Posted 8 months ago

Good morning Nigel, Thank you for your fantastic review! We’re delighted to hear that your thuja brabant plants arrived in great condition and that our delivery communication met your expectations. Your recommendation means the world to us! We look forward to helping you again in the future! Warm regards, Team Paramount Plants

Posted 8 months ago

“Beautiful healthy plants, flawless delivery.”

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Posted 8 months ago

Good morning Ayesha, Thank you for your fantastic review! We're delighted to hear that your plants are beautiful and that the delivery went flawlessly. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Warm regards, Team Paramount Plants

Posted 8 months ago

“The delivery took very long time, almost 3 weeks, however, Beautiful plant, spot on packaging. Loved it very much! Thank you guys xx I’ll defo buy from you again! Thinking actually to come and visit you directly very soon Luigia”

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Posted 8 months ago

Good morning Luigia, Thank you so much for your lovely review! We’re delighted to hear that you loved the plant and appreciated the packaging, despite the delivery taking a bit longer than expected. Your support means the world to us, and we can’t wait to welcome you in person soon! Warm regards, Team Paramount Plants

Posted 8 months ago

Paramount Plants is rated 4.8 based on 3,909 reviews