Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,150 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it. The ethics, the packaging, the convenience, the company values, the flexibility and most of all, the TASTE.”

Helpful Report

Posted 6 years ago

“I used to work for a small coffee roasters while studying at uni and since that time I couldn't find really fresh, honest coffee that I would truly enjoy. That was until I tried Pact. I know how high quality fresh coffee is supposed to taste like and this is it. And I only tried House Roast so far which is really affordable considering the quality which just speaks for itself.”

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Posted 6 years ago

“Great coffee. Easy to manage and view subscriptions. Prompt and efficient delivery service. No issues. Good times all around.”

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Posted 6 years ago

“I’m very impressed with my first batch of coffee from pact, service was prompt, the package came very quickly. Great quality coffee and the free drip coffee maker is great, already two people from my office have been converted to your products. They have now made orders of their own!”

Helpful Report

Posted 6 years ago

“The coffee is head and shoulders above supermarket beans - a simple smell test comparison always amazes guests. Recently an order went missing in the post, and Pact customer service was flawless and good-humoured. Well worth the money.”

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Posted 6 years ago

“PACT COFFEE I’ve ordered the first bag because of free dripper and to be honest I couldn’t be happier! House coffee which I received next day is lovely. Smooth, balanced, strong and my kitchen smells like roastery in the morning. I’ll be definitely ordering more, as I cannot wait to explore their other blends. Highly recommended”

Helpful Report

Posted 6 years ago

“Very convenient and great tasting coffee - few more roast options would be a nice bonus but overall cannot complain”

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Posted 6 years ago

“Love this coffee it has a lovely taste and aroma”

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Posted 6 years ago

“Guys, i love your coffee, price, quality and options to choose are amazing. I will stay with you forever! 🥰💋”

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Posted 6 years ago

“Delicious coffee, tiered pricing with clear descriptions of options and the notes of each blend or roast. Really excellent!”

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Posted 6 years ago

“Delivery is always on time and exactly what I ordered every time! Coffee is fresh and tasty, I brew differently at home than at work so order two different kinds and it's always been great so far. The packets tell you the date the coffee was roasted and packed and even has the name of the person who packed it which is a nice personal touch! Thanks Emily for my last batch! Nothing but good things to say about pact and would recommend to anyone who enjoys a good coffee. Cheers!”

Helpful Report

Posted 6 years ago

“I love coffee and it’s great to know I can buy a fair trade tasty coffee, ground just how I need it, and delivered straight through my letter box. I’ll be having fun trying all the different varieties too!”

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Posted 6 years ago

“I love Pact Coffee. The absolute freshest coffee every day. Perfect for life with a toddler who is allergic to sleep!”

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Posted 6 years ago

“Great advice, service and best of all, great coffee”

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Posted 6 years ago

“Really happy with the product and the additional booklet that helped me understand the qualities of the coffee I should be looking for. This has enhanced my coffee drinking experience. Really love the taste of the coffee, and drip pour over coffee maker is awesome. Will definitely keep my subscription live. Thanks Pact”

Helpful Report

Posted 6 years ago

“Great coffee! Arrives quickly! I like how we can change our delivery date mid-month when we run low!”

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Posted 6 years ago

“I really like the coffee dripper makes a supper mug and so easy to keep clean a f dispose of the grains. Makes fresh coffee a delight.”

Helpful Report

Posted 6 years ago

“Great service and flavours”

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Posted 6 years ago

“Excellent service and lovely coffee - what more could you ask for?”

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Posted 6 years ago

“My first coffee with you was Das Furnas and i loved every cup , found it to be very smooth and enjoyable to drink through the day , no bitter after taste either , looking forward to my next order, a few of my colleagues also enjoyed the coffee so hopefully ive converted them , thanks for the pleasure”

Helpful Report

Posted 6 years ago

Pact Coffee is rated 4.7 based on 2,150 reviews