Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,150 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pact is the best thing I've ever done for myself. Not only do I get delicious coffee delivered straight to my door twice a month I also know that the farmers who grow my beans get the best prices for their crop. I've not yet had to contact customer support so I can't offer any insight there but I can honestly say that my experience of Pact so far has been wonderful.”

Helpful Report

Posted 6 years ago

“I know that I could buy cheaper and have been doing so but what I like about this, is that I know the true provenance of each batch, the growers and how the money buying Pact coffee helps them. Not only that it’s great tasting coffee which is always a bonus.”

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Posted 6 years ago

“While not as cheap as store brands - as for as quality coffee goes you can't beat it.”

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Posted 6 years ago

“Delicious and pure heaven”

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Posted 6 years ago

“Easy to sign up, fantastic coffee, efficient deliveries.”

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Posted 6 years ago

“Although I’m new and a beginner to Pact Coffee and I’m only on my first bag of coffee, the quality of coffee and the service I’ve received is very good, I still need to try more coffee to find my flavour, but so far no complaints and would highly recommend Pact Coffee.”

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Posted 6 years ago

“The nicest coffee I've ever had, don't need milk or suger”

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Posted 6 years ago

“Probably the best coffee I've ever brewed at home.”

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Posted 6 years ago

“Great quality and value - can’t go back now. I keep mine in the office, and everyone is very jealous when the bag is opened and the amazing smell fills the room.”

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Posted 6 years ago

“Terrific service, package arrived next day and it's been great. I just wished I could've chosen the first order, it didn't give me any choice”

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Posted 6 years ago

“Excellent coffee & I love the service, if I’m not ready for the next coffee I can delay. Makes good coffee easy & affordable”

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Posted 6 years ago

“Pact coffee is really fresh ,the most beautiful coffee I think I have ever drunk. Yet im amazed at how easy the subscription is.I am eagerly awaiting my next pack”

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Posted 6 years ago

“Remember when you got excited by the post arriving? I am rediscovering that simple pleasure when my latest pack of Pact arrives. It's like someone doing something very nice for you...and the coffee is some of the best I have tasted.”

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Posted 6 years ago

“Great coffee! Excellent service!”

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Posted 6 years ago

“I changed from a daily shop bought coffee to using Pact and the V60 filter in my office - not only saving loads but also having much nicer coffee!”

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Posted 6 years ago

“Really nice coffee”

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Posted 6 years ago

“Ordered my first Pact coffee yesterday afternoon and it arrived today ! just had my first cup and it is world-class”

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Posted 6 years ago

“Great coffee, well presented!”

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Posted 6 years ago

“Love the products. Very pleased to be supporting an ethical company. Couldn't be happier.”

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Posted 6 years ago

“Excellent coffee - lovely flavour. Website very easy to use, great packaging and efficient delivery.”

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Posted 6 years ago

Pact Coffee is rated 4.7 based on 2,150 reviews