Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,151 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm impressed with the product and the service. It's really easy to change the frequency of deliveries, or speed I've up in a caffeine emergency. It's really great that they do all this while paying the coffee producers properly. I'll keep this plan for life if I can”

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Posted 7 years ago

“Reasonably priced, great coffee”

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Posted 7 years ago

“Lovely coffee in a few minutes. Glad I bought it. It's my little treat to my self.”

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Posted 7 years ago

“A being new to coffee the discovery of this product is brilliant x the milk chocolate really comes through xx”

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Posted 7 years ago

“Tasty coffee. No gimmicks, no fuss, and really great service.”

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Posted 7 years ago

“Just took my first delivery of Pact House Blend. Lovely all-rounder coffee, ideal for Caffe Latte on my bean to cup machine. Highly recommended.”

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Posted 7 years ago

“Great coffee, matched by there efficiency and passion!”

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Posted 7 years ago

“Lovely coffee. Very rich in flavour”

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Posted 7 years ago

“Hi guys my first taste was great very smooth following your guide to brewing helped produce a superb cup of coffee thank you after finishing this pack will be getting another. I was given a voucher by my son to celebrate by 65th birthday a top pressie. Kind regards Bill Elliott.”

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Posted 7 years ago

“Very quick and responsive service. I often vary my order depending on how much I want to spend or how much coffee I wish to receive and it always updates very quickly. Lots of information on flavour profiles and order options tailored to different uses (be it frenchpress, stove top or filter). That filters for aero press and drip filters are available is also very helpful as I needn’t have to buy anything separately for my coffee consuming needs.”

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Posted 7 years ago

“Amazing taste. Love pact coffee 🤗”

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Posted 7 years ago

“Great coffe, much better than Tesco”

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Posted 7 years ago

“Reasonable prices, great service. Everything one would ever want from a coffee supplier. Great job. Thank you.”

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Posted 7 years ago

“enjoy the fresh ground coffee，awesome”

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Posted 7 years ago

“Excellent coffee, always delivered on time.”

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Posted 7 years ago

“All the coffee I’ve tried is spectacular!!”

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Posted 7 years ago

“Excellent service and coffee”

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Posted 7 years ago

“I wish that ordering up double would put the cost down per delivery. Its such good coffee and I like the short food chain. It’s just a bit expensive for pack. I don’t want to keep it for special occasions it is just too good!”

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Posted 7 years ago

“The coffee is delicious, and the customer service is super responsive.”

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Posted 7 years ago

“Very good coffee.”

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Posted 7 years ago

Pact Coffee is rated 4.7 based on 2,151 reviews