Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,151 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The coffee was as really nice. Well packaged , and free gift is excellent.”

Helpful Report

Posted 7 years ago

“I’m in my second month of pact. Great coffee, I really like the card that comes with the Coffee that give a information on the specific coffee. Getting great reviews when I share in work.”

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Posted 7 years ago

“Introduced by an offer on Vodafone, but LOVE LOVE LOVE what PACT is all about. So perfectly aligned with our own values & looking after and raising other people up along the way. In fact I love it so much I am talking to the team about a collaboration to bring the brand more prominently locally in Northamptonshire!”

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Posted 7 years ago

“I love what PACT is all about - from the ethics & responsibly sourcing the coffee with ethics - to the social, everything about this brand is on point!”

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Posted 7 years ago

“Off to a fantastic start with Pact - quick to arrive and could IMMEDIATELY smell the difference in freshness. All the notes as described in the flavour profile were apparent, and more besides! Lots of information too, including what makes Pact a more ethical company [which, alongside the strong reviews, is what I look for in any company]. My V60 starter kit was very well put together. Have and would recommend Pact to all ethically-minded and bean obsessed pips!”

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Posted 7 years ago

“Can’t fault the service, coffee came super quick, about a day from ordering. Taste amazing like something you would get from a cafe barista! Will be starting up my subscription again when I get paid because they day the coffee ran out my mornings were never the same.”

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Posted 7 years ago

“Fast delivery, very tasty and smooth coffee!”

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Posted 7 years ago

“Really fresh, easy to grind, great tasted and as described, will buy again.”

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Posted 7 years ago

“It’s funny as a none drinker of coffee, I was drawn to the option of having / trying good quality coffee without having to purchase a cafetière. Well I’m truly converted it’s delicious and as a one coffee a day person, the method of ordering truly suits me !!! Just Brilliant!!!”

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Posted 7 years ago

“It's a very convenient service to have coffee magically appear at your doorstep whenever you need it but it would only be worth it if it was delicious. And Pact coffee tastes SO GOOD! It's such good coffee at a very reasonable price. I will never go back to grocery store coffee.”

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Posted 7 years ago

“El Cairo excellent.”

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Posted 7 years ago

“Very fast delivery, coffee taste very nice”

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Posted 7 years ago

“Fantastic customer service, it feels great support a small company with such a great product. The coffee dropper has revolutionised my life too ; )”

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Posted 7 years ago

“Super smooth coffee! I love that it remains fresh until my next batch!!”

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Posted 7 years ago

“Now experiencing coffee like never before. Excellent flavour”

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Posted 7 years ago

“Me and my partner are huge coffee lovers, after seeing the Pact ads lots we decided to give it ago, and we are so glad we did! We picked a medium roast and it is delicious! Tastes just like a barrista coffee but not as expensive, and we get to feel posh for making it at home! Its the perfect little treat at weekends when our 1.5yr old gets us up at 6am :).”

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Posted 7 years ago

“The coffee is great but the bags could be bigger”

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Posted 7 years ago

“I am a first time user of Pact Coffee and was worried that it wouldn’t taste good I was very wrong I am 100% impressed from the first sip and have the amount weighed off to how I like it. The only issue I have is that I don’t want to share it :)”

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Posted 7 years ago

“Very tasty coffee, reliable delivery 👍”

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Posted 7 years ago

“A sensory treat for nose and tongue! Very reliable delivery too in good storage bag to keep coffee at its best to the last cup and the next delivery arrives promptly.”

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Posted 7 years ago

Pact Coffee is rated 4.7 based on 2,151 reviews