Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,151 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A year ago i drank nothing but instant coffee - now all that I can drink is coffee from Pact!”

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Posted 7 years ago

“Very nice selections of coffee at affordable prices that taste great. Freshly roasted and speedy delivery, would definitely recommend.”

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Posted 7 years ago

“absolutely love the coffee”

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Posted 7 years ago

“Just joined Pact Coffee and ILOVE IT! So easy and economical as you make as you need and also, delicious tasting coffee. Not pushy company, spot on with their customer care.”

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Posted 7 years ago

“Coffee was exceptional. Nice packaging and on-time delivery.”

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Posted 7 years ago

“Amazing. Keep up the great work 😁”

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Posted 7 years ago

“Really lovely flavour. Subtle notes of caramel which make it a great start for my mornings.”

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Posted 7 years ago

“High quality coffee beans delivered in a very convenient fashion. Love the fact you can choose how often to receive your packages & have the option to pause them when you have enough coffee to last for a while!”

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Posted 7 years ago

“Absolutely thrilled with the quick delivery, feel like I’ve received special treatment with the quality and attention to detail. Coffee is genuinely the best I’ve ever had and I can’t go back to supermarkets ever again!”

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Posted 7 years ago

“The online experience is good, the web site helps you to narrow down the type of coffee you may like. They have all sorts of coffees and various ways of preparing them. Now the coffee, I ordered Fazenda Chapada. The coffee is smooth, I made by using the v60. The coffee is nice, it was smooth. I like that on the packaging it tells when the coffee was prepared for you.”

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Posted 7 years ago

“Quick delivery, amazing coffee beans for a fair price, great experience.”

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Posted 7 years ago

“Lovely coffee. Good value. And quick delivery.”

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Posted 7 years ago

“Best coffee I ever drink at home! Don't need to go for coffee place for good coffee anymore!”

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Posted 7 years ago

“Quick service, and coffee tastes fabulous”

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Posted 7 years ago

“Great fresh coffee! On time delivery and beautiful packaging!”

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Posted 7 years ago

“Pact is great! I loved their advent calendar. Very good coffee.”

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Posted 7 years ago

“I was introduced to Pact by my children who bought me a 6 month supply as a birthday present. Your coffee is the absolute DBs and as a coffee snob I do appreciate quality. Your service is brilliant so keep on doing what you do because it’s hugely appreciated.”

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Posted 7 years ago

“Delivered through letter box, great tasting and nice to try in my new mocha pot.”

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Posted 7 years ago

“Great coffee and you can tell the people behind it know what they’re talking about!”

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Posted 7 years ago

“Great Coffee & great customer service! Why have I only just discovered Pact?!”

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Posted 7 years ago

Pact Coffee is rated 4.7 based on 2,151 reviews