Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.77

4.8 Rating 4,633 Reviews

96 %

of reviewers recommend Outdoor Toys

4.8

Based on 4,633 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“just ordered the swing online through Klarna all very quick and easy”

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Posted 1 year ago

“Found exactly what I was looking for and very easy to order”

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Posted 1 year ago

“Highly recommend placed order on tuesday spoke to customer services on Wednesday son's birthday on Sunday was willing to drive 2 hours to pick electric quad from their warehouse told not to bother it would be delivered in 24 hours arrived thursday morning driver helped bring quad inside house built it up works perfect good customer service 👏👍”

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Posted 1 year ago

“Bought my 3 year old grandson an electric ride on tractor and trailer. Product is amazing and grandson loves it. Outdoor toys were great answering my purchasing queries, most helpful timely with delivery . Would recommend this company.”

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Posted 1 year ago

“Brilliant product Brilliant service highly recommended”

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Posted 1 year ago

“Amazing service! so helpful could not do enough to help.”

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Posted 1 year ago

“Great set, perfect for birthday party outside and extremely good value!”

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Posted 1 year ago

“We ordered a swing online on the Saturday and it was delivered on the Thursday - well within the 7 days. Lewis Gwilt delivered our order on time and was very polite and helpful. He took everything out to our back garden for us. We are very pleased with our order and the prompt delivery."”

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Posted 1 year ago

“Great experience with this site”

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Posted 1 year ago

“Order arrived on Monday as promised Lee the driver was very helpful and even left it in the rear garden for my daughter. Have had a swing combo before so expect this to be of the same quality. No problems encountered so far thanks.”

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Posted 1 year ago

“Ordered climbing/swing/slide frame. Order came in reasonable time, although the swing seat was missing, I was able to get in touch with customer service quickly and seat was sent out straught away. My toddler loves everything about it. One suggestion to other buyers..if you order the fabric boat or nest type of swing seat, be aware that the sun damages the fabric over time. Ours faded on the sun and the fabric started to rip very easily. So I would suggest to take the swing off when not in use (if in direct sun all day). And also want to mention that it is not company's fault, it's just the way it is..sun can do some damage.”

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Posted 1 year ago

“My kid loves his sian . Literally would sleep in it if I let him.”

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Posted 1 year ago

“soon the children will be able to swing again and that will make them happy”

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Posted 1 year ago

“I found the whole process very easy and straightforward. Good communication from customer service and they always replied promptly. Instructions were easy to follow and the swing set went up with no issues. It's very sturdy and good quality! My daughter absolutely loves it and I would definitely recommend this company to others!”

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Posted 1 year ago

“Excellent service ! Lewis the delivery driver was polite & very helpful . Look forward to ordering more things for our grandson , can’t wait to see his face when swing is in place !!”

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Posted 1 year ago

“Apart from not replying to an e-query, great service - Seth from outdoortoys delivered it and was fantastic.”

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Posted 1 year ago

“David our delivery driver was really amazing. Such a kind man who helped me with everything. Checked it off with me so I knew everything was there and couldn't have been more helpful.”

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Posted 1 year ago

“I ordered a kids waltzer on Monday and it’s just arrived took only 2 days delivery .. no problems with email communication what so ever. Extremely fast delivery”

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Posted 1 year ago

“I was needing a charger for a electric dirt bike I bought 2 year ago I thought would hsve been hard to find but I got in touch and these people acted straight away and sent me a link for my sons charger, I'm now waiting for it to be delivered Very helpful staff”

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Posted 2 years ago

“Bought this good quality climbing frame for a 3 year old. It was delivered and unloaded with care. Really good quality and good instructions. It did take a little longer to arrive than I expected but we’ll worth the wait.”

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Posted 2 years ago

Outdoor Toys is rated 4.8 based on 4,633 reviews