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Outdoor Toys Reviews

4.8 Rating 4,632 Reviews

96 %

of reviewers recommend Outdoor Toys

Company Reviews

Product Reviews

4.8

Based on 4,632 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

Duncan Davidson

Outdoor Toys 5 star review on 11th February 2022

Outdoor Toys 5 star review on 4th January 2022

Outdoor Toys 5 star review on 24th December 2021

Outdoor Toys 5 star review on 9th December 2021

Outdoor Toys 5 star review on 9th December 2021

Outdoor Toys 5 star review on 9th December 2021

Robert Beardsley

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase. Went for a 10ft slide and double swing frame. Took 2 of us to put it together and took us around 4 to 5 hours. Had afew hiccups on way as none of the materials were numbered which would have helped as other companies do that with flat pack furniture so helps alot. That aside.. couldn't fault the frame. My kids love it. Unfortunately one of the netted Swings came damaged and a free replacement seat was sent out to me within 3 days!! Fantastic customer service from outdoor toys. Would highly recommend and will definately come back if needed anything more. Have also recommended to friends and family”

Posted 1 year ago

“The product looks natural and sturdy. This review is written before delivery of the swing set - we just made the order today, but if it is as good as it looks, and as good as the customer service running up to the order, it will be excellent and we shall be delighted! We have had prompt, friendly advice from a real person. Great.”

Posted 1 year ago

“Good Discount web site explained what you need and what you get. and it's a British Company and Product”

Posted 1 year ago

“Purchased a Rebo 8ft trampoline about 2 years ago. Still going strong, really pleased with the quality. My son did break a part and I managed to speak with customer services to get a replacement. Great service and they were happy to help.”

Posted 1 year ago

“Brilliant service. Emailed company on Saturday and they were very quick to assist me with my enquiry.”

Posted 1 year ago

“Great delivery by Martin today”

Posted 1 year ago

“Great efficient service. Delivery Driver (Jordan) was polite and helpful.”

Posted 1 year ago

“My partner left it very last minute to order our slide and swing for my daughter’s birthday thinking he’d be able to use the express delivery option. When it wasn’t available I spoke to a lady called Emma on live chat and she said to let her know the order number and she would mark it as priority. I ordered it on a Friday and it arrived first thing the following Thursday, we were really impressed. The quality of the slide and woodwork is great, it seems really sturdy and seems like it will last a good while! The only downside was that there were no pre-drilled holes but luckily my father in law is a pro at woodwork. It took him and his friend roughly a day to put it up.”

Posted 1 year ago

“We purchased a climbing tower for our 3 year old grandson and are delighted with it. Hours of fun and easy to assemble. A really solid piece of kit and lots of options to be creative inside the playhouse . Delivery was quick and they arrived on time.”

Posted 1 year ago

“Bought the wooden swing with rebo boat seat for my autistic child as she loves to swing, very happy with the swing & my daughter loves it”

Posted 1 year ago

“Martyn delivered my new children slides today very nice man . Thank you Martyn.”

Posted 1 year ago

“What a lovely delivery driver Martyn Honeywell thank you .”

Posted 1 year ago

“Ordered the Pluto swing for my daughter, Great service and great price.”

Posted 1 year ago

“I bought a Rebo 12ft Trampoline for my sons, I literally couldn’t be happier with it. Amazing. Easy to assemble, I did 90% on my own. Delivery was just as good, it took about 7 working days to be delivered, Lee the delivery driver was polite and friendly. So based on my experience with Outdoor toys I will be using again and hoping for the same service.”

Posted 1 year ago

“Great service and great delivery driver, thanks Phil Allen. Good quality swing, our daughter loves it!”

Posted 1 year ago

“Really love the colour options! A great addition to our garden and we know years of fun will be had! I’d read that splitting/green would be normal but nothing major to report any way. Delivery did take a bit longer than stated (16 days) but totally worth it! Would order from this company again. The delivery driver was great too!”

Posted 1 year ago

“Good products at good prices”

Posted 1 year ago

“Have had a few things from Outdoor toys, always excellent service and good quality products.”

Posted 1 year ago

“I was definitely impressed with the ease and help from this company. I ordered the Mercedes Benz lorry for my grandson with personal no. plates. The lorry arrived earlier than expected which was great but no number plates. After 1 email to them, they replied straight away and the said plates were posted to me straight away. They seem a very good company to deal with and I will certainly buy from them again. Many thanks to all the staff for making the ordering and delivery so easy.”

Posted 1 year ago

“This is my third review regarding a swing and slide set purchased for my granddaughter and I am pleased to say that unlike the two previous scathing reviews I can write in a more positive manner as all difficulties have been resolved, entirely due to Emma who is a shining example of what customer service should be - a real credit to the Company. She always went that bit further to ensure the matter was resolved to my complete satisfaction - if only more were like her, well done Emma and thanks.”

Posted 1 year ago

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Outdoor Toys is rated 4.8 based on 4,632 reviews