Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.69

4.7 Rating 4,741 Reviews

94 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery!”

Helpful Report

Posted 6 years ago

“We haven’t seen the car as yet as we are on holiday. However this is the second car we have bought (Grandchild in Bromley Cross) and the first one was excellent. Hopefully this one will be the same. Thank you”

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Posted 6 years ago

“fast delivery,grandson is going to love it, easy to put together although the dual control arm panel was disformed”

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Posted 6 years ago

Hello, Thank you for your review. It means a lot to us. If there is something we can do about the panel you have mentioned, please e-mail us a photo to info@outdoortoys.co.uk and a member of our team will work to ensure your 100% satisfaction. Kind Regards OutdoorToys

Posted 6 years ago

“Really fast delivery, ordered on a Monday evening arrived on the Wednesday afternoon. The only reason I haven’t given 5 stars is that the instructions and assembly are a bit of a challenge, and it hasn’t been tested by my granddaughter yet! So it’s up in a bedroom waiting for Christmas, but everything seems to be working just as it should and would recommend this car.”

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Posted 6 years ago

Thank you Stephen for your review. We are constantly looking for ways to improve our service to our customers and are in the process of adding a video knowledge base that will assist in the building of many of our vehicles which should be up and running shortly. Kind regards Dave Outdoor Toys Team

Posted 6 years ago

“I have just put together my grandsons car for xmas and the skid pan under the car is broken and there is a mark on the bonnet can you help ?”

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Posted 6 years ago

I am sorry that you are having an issue with your item,please can i ask that you forward pictures to info@outdoortoys.co.uk so i will be able to take a look and resolve these issues for you. Please can i ask that you also include your order number or delivery post code. Please do not worry we will work with you to ensure you are up and running quickly. Look forward o hearing from you Regards Izzie

Posted 6 years ago

Hello Alison, Could you please contact us on info@outdoortoys.co.uk and one of our customer service advisers will be able to assist you

Posted 6 years ago

“When the parcel came the reg plate was marked, everything g else is perfect.”

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Posted 6 years ago

“The Lady I spoke to was very efficient in dealing with my request.”

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Posted 6 years ago

“Good quality swing/climbing frame, but the instructions for the see saw are horrendous. Took a lot longer than it should have taken to put it together.”

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Posted 6 years ago

“No problems with delivery has taken me awhile to put the car together possibly better instructions”

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Posted 6 years ago

“Fast delivery but a Xmas present do not opened yet to check it great that warranty starts xmas day too. Good price”

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Posted 6 years ago

“Easily assembled. Just what the children wanted. Good size without being huge.”

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Posted 6 years ago

Thank you so much Michael, we're glad you and the children are happy!

Posted 6 years ago

“We received our car on time. The car itself looks really good, we haven’t built it up yet but had a quick look to make sure everything is there, which hopefully it is. The instructions look quite detailed for fault finding etc but the only gripe is the pics in the instructions are not in colour; which would add clarity as one picture is quite dark. Hopefully it all goes together with all the parts nearer my little girls birthday.”

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Posted 6 years ago

Hello Sean, Thank you so much for your review. If there is anything we can assist with when you assemble please contact us :)

Posted 6 years ago

“Item arrived with Crate Damaged** bike was all good won't be starting it up till Xmas so will have to see but everything looks good. Smart little kids dirt bike would recommend.”

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Posted 6 years ago

Thank you Antony, I am sorry the crate was damaged but happy that had not affected the bike. We do recommend that you test the item so if there are any issues at all we can get them resolved for you ready for Christmas. Kind Regards Emma Manager

Posted 6 years ago

“Have not used the car outdoors yet, however, the little one loves it! Looks good and is better than anticipated. Build is tough so I’m sure will endure all the bumps and knocks. Can’t wait to take my son outdoors in it - he will love it!”

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Posted 6 years ago

Thank you Anita! Nothing makes us happier than to know a child loves their car, and we are so glad that you are happy with it :)

Posted 6 years ago

“Good service reliable”

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Posted 6 years ago

Thank you Vera, We are so glad you're happy with our service :)

Posted 6 years ago

“Great ride on, availability of motor upgrades would be a great thing to offer even if it was as a separate part of the site as I would like to put higher rated motors in my boys one as he is a big 2 year old and it is a bit sluggish for him”

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Posted 6 years ago

Thank you Kevin, I am so glad you're happy with your Hilux. Unfortunately we cannot offer motor upgrades as the manufactures don't make them, but we have other ride ons available that you may be interested in in the future when he is older. Kind Regards Emma Manager

Posted 6 years ago

“The service was good but the advertising I found to be untrue as it stated only a few hrs left to order for the deals and then for the deals to be still available after the time”

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Posted 6 years ago

“Ordered a renegade 50r dirt bike .delivery was fast but fuel tank was cracked but have ordered a new one but apart from that no issues and really happy with the bike”

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Posted 6 years ago

Hello Michael, Thank you so much, and I am sorry that there was some damage. We would have happily resolved that for you and had the fuel tank replaced. If there is anything further we can do, please don't hesitate to contact us. info@outdoortoys.co.uk

Posted 6 years ago

“Great product was delivered with parts missing but were quick to get them sent out next day”

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Posted 6 years ago

Hello Scott, I am sorry there was parts missing but glad we got it sorted for you quickly!

Posted 6 years ago

“Very sturdy piece of equipment, just what the grandchildren need😃”

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Posted 6 years ago

Thank you Chris, may they get years of enjoyment from it!

Posted 6 years ago

Outdoor Toys is rated 4.7 based on 4,741 reviews