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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
I like my drinking water filterer very much. I have used the system oh I forget how many years, but its a long time. I renew the filters every year, the improvement in the taste of the water is huge. The staff are always helpful, I ordered over the phone and was sent a link to pay as well as other information I asked for. A good company all round Lidia
Helpful Report
Posted 4 years ago
Efficient, friendly service and Quick delivery
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Posted 4 years ago
Very happy with the osmio zero, instant positive difference in taste of our municipal tap water! Setting up the order with Mark was excellent as I had a good few questions which he promptly replied to, and we live outside the UK, cheers Mark
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Posted 4 years ago
I was really excited by my purchase of an Osmio Zero, unfortunately there was a fault with the heating element. A quick call to Osmio and they had a new unit out the next day and arranged collection of the old one a few days later. Really happy with the product and their customer service.
Helpful Report
Posted 4 years ago
A very neat, smart looking, box that is easy to use and seems to work really well. Filling the tank to the 5 ltr mark does make it quite difficult to handle, especially as one edge of the tank is lower, so I tend to fill to 4.5. We like the dial/button. An option of felt pads on the feet would be good (we have added some) as many people will tuck it away between fills and it's very grippy with a full tank. I've not had to swap filters yet, but it looks easy on youtube, and it'll be a while before I know if the filtration is stopping my coffee machine from scaling (the main reason i bought it) but the kettle-replacement ability is brilliant - much quieter and quicker than the kettle, and much cheaper than a Ziptap, Qooker or similar fancy hot tap.
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Posted 4 years ago
delivery was on time i fitted the softner on saturady good product my only reservation will require a vat recipt and waranty detilas not enclosed with the delivery ??
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Posted 4 years ago
Purchased a tri flow tap 4 years ago. It wasnโ€™t performing the way it should. Contacted Osmio detailing what was happening. They responded very quickly and gave advice and a link to what was needed to solve the problem. Within a few days the tap is as good as new. Fantastic customer service. Well done Osmio ๐Ÿ‘๐Ÿ‘๐Ÿ‘
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Posted 4 years ago
Very helpful spot on service I would certainly recommend your company ! Happy chap Jim
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Posted 4 years ago
I had lot of pre-purchase queries and customer service was excellent in answering all my concerns.
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Posted 4 years ago
Items arrive quickly and staff is always helpful and polite. Only comment is regarding the Double Helix water itโ€™s hard to get the last drops out which is a bit frustrating as itโ€™s so expensive for auscultation a little amount .. is there a better bottle
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Posted 4 years ago
This is the brand to enjoy your tap water again. The taste is such a different and the variety of solutions offered by Osmio is mind blowing. There is something for everyone. Myself have the Purpur gravity solution which saves me so much money than buying bottle water. Less plastic waste in the world and great quality water always for my family. Take the time to have a browse and you will find something to improve your health
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Posted 4 years ago
Excellent products and outstanding service, would recommend them to anyone who cares about quality products
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Posted 4 years ago
All good but cold water is warm!
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Posted 4 years ago
Very good service and delivery on time
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Posted 4 years ago
Extremely Knowledgeable Team from Researchers to Owners and general staff.....Considering purchasing the Hydrogen water creation device to use with filtered or Deuterium depleted water - after reading through papers the team referred me to!!!
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Posted 4 years ago
Very prompt response, useful information and extremely helpful. I would highly recommend!
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Posted 4 years ago
Very pleased with their customer service - I needed advice regarding a filter problem and this was provided very quickly. Unfortunately a product arrived damaged but this was replaced immediately - by return mail. The filter and UV products that I use are excellent. I will continue using the company.
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Posted 4 years ago
works for me
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Posted 4 years ago
All was done professionally, than you. A1 service
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Posted 4 years ago
Very good products and company
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Posted 4 years ago
Osmio is rated 4.7 based on 3,241 reviews