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Osmio Reviews

4.7 Rating 3,445 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,445 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
“I bought a water softener and also a whole house filter system from Osmio. It took me a long time to decide which products to go for. Osmio were very supportive and helpful in answering my many questions. Their sole concern was to help me make an informed decision, and at no time did I feel under the slightest pressure to buy. In the event, I opted for the Acqua Brevetti BravaDos 1″ Liquid Water Softener and the Osmio PRO-III-XL Ultimate Whole House Water Filter System. The results from both are excellent. I truly feel that Osmio is amongst the most ethical companies I’ve ever dealt with. They also seem to be at the forefront of technological developments in their field.”
Helpful Report
Posted 7 years ago
“The product we bought was not fit for porpoise”
Helpful Report
Posted 7 years ago
Hi Paul, when your purchased your Ecomix at the time it was possible now directly through the website, but now we changed so people can only order it by contacting us first because you have to use a 20 micron pleated pre-filter in order to prevent valve issues, constant drain backwashing problem you had. Please get in touch and let me know if you have any issues currently with the iron and manganese or the system and if I can help resolve it now?
Posted 7 years ago
“Helpful and easy contact. Thanks”
Helpful Report
Posted 7 years ago
“I bought a water softener and also a whole house filter system from Osmio. It took me a long time to decide which products to go for. Osmio were very supportive and helpful in answering my many questions. Their sole concern was to help me make an informed decision, and at no time did I feel under the slightest pressure to buy. In the event, I opted for the Acqua Brevetti BravaDos 1″ Liquid Water Softener and the Osmio PRO-III-XL Ultimate Whole House Water Filter System. The results from both are excellent. I truly feel that Osmio is amongst the most ethical companies I’ve ever dealt with. They also seem to be at the forefront of technological developments in their field.”
Helpful Report
Posted 7 years ago
“When I was selecting a water filtration and environmentally friendly water softener system for our home, I found their website very useful in helping me select the systems that best suited our needs. Both systems and the 3 way stainless steel tap are installed and working well. On the one occasion when I needed technical help, good support by phone was provided. All in all well done Osmio. Matt”
Helpful Report
Posted 7 years ago
“Always a great company to deal with”
Helpful Report
Posted 7 years ago
“Excellent customer service”
Helpful Report
Posted 7 years ago
“good product but price is high, still recommend it.”
Helpful Report
Posted 7 years ago
“Order arrived well packaged and on time. Will definitely use again.”
Helpful Report
Posted 7 years ago
“Brilliant customer service and advice. Down to earth and knowledgable staff. Thanks. Shame everyone I recommend RO to thinks I’m mad. I think they’re all mad for drinking tap water 🤷🏼‍♀️”
Helpful Report
Posted 7 years ago
“After a fault developed with my original filter, Osmio technical support was excellent in suggesting a replacement fully capable of meeting our requirements. The new filter kit was delivered quickly, proved easy to install and works perfectly. Excellent technical support, excellent customer service and excellent performance.”
Helpful Report
Posted 7 years ago
“Quick delivery from Stock, excellent service, thank you.”
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Posted 7 years ago
“Very easy to deal with, website works but help at hand if needed, dispatched without fuss and arrived on time. Could not be happier”
Helpful Report
Posted 7 years ago
“I love my new water filtration system. So handy, with 4 different temperatures of water to choose from. Much handier than my old plumber in, under the sink system. I can take this one anywhere and the water is always fresh, as it does not use a storage tank. I would highly recommend this system to anyone looking for pure, clean, tasty water.”
Helpful Report
Posted 7 years ago
“Items very easy to order and Quick delivery”
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Posted 7 years ago
“I was served well Thanks”
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Posted 7 years ago
“I have been purchasing under sink water filter replacements from Osmio for several years now. I always feel very well cared for, get my purchases quickly, and appreciate being able to talk to them directly when I have questions. I am very satisfied with this company and highly recommend them for all your water filter needs!”
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Posted 7 years ago
“I'm buy under sink filters EZFITPRO-300 and I'm very happy. Very easy to install and very good taste of water. Very recommended. Irmantas”
Helpful Report
Posted 7 years ago
“Great product. I use the filter about 2 years, it is easy to fit, easy to maintain. The water is fantastic. Very nice and helpful customer service - I've called them twice- quick response, quick help. I'm so pleased !”
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Posted 7 years ago
“The chatbox on the website was slow to respond. Otherwise very efficient”
Helpful Report
Posted 7 years ago
Osmio is rated 4.7 based on 3,445 reviews