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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Prompt efficient service
Helpful Report
Posted 5 years ago
Very good service
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Posted 5 years ago
My purchase was organised in a very professional manor the delivery carried out efficiently. The RO unit works as expected and seems well made. Very happy with my purchase 👍
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Posted 5 years ago
Had a whole house water filter fitted but was impossible to unscrew the housing to replace filters. It took months of complaining to get the whole system replaced and now I again I have the same problem. Have given up now and bypassed the filters. Biggest waste of money ever and it wasn’t cheap.
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Posted 5 years ago
Doesn’t work,does not alter the ph of the water
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Posted 5 years ago
Unknown to us, we had a broken water filter which we had not unpacked for month due to us being away shortly after delivery! It must have broken during transport! Osmio replaced it which we thought was very generous! Great customer service! Thank you!
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Posted 5 years ago
Excellent service.
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Posted 5 years ago
Great
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Posted 5 years ago
This has been the best investment we have made in a while! We love it. Easy and simple to use and the water is great! A must for any home
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Posted 5 years ago
Really convenient, excellent filtering machine! Hot water function is superb, I’m going to buy one for my daughter as well. Thank you Osmio team!
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Posted 5 years ago
Very good service thankyou.
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Posted 5 years ago
Great product , easy to install. Easy to maintain. No tank and no plumbing required
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Posted 5 years ago
Mark and the Osmio team have always been so helpful and responsive to my very very many questions from the early days of choosing the system to installation and now changing filters! Nothing is too much. Delivery of the replacement filters was quick and everything is now changed. Loving the system.
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Posted 5 years ago
Well pleased with my machine . Easy to use .glad I chose it .
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Posted 5 years ago
Very good service and products!!
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Posted 5 years ago
We did our research and compared to the other options in the market, Osmio is really the easiest one to install and maintain. The one we bought is the one which doesn't required any pipes to be connected or any installation really. This options is great for us as we are a couple and therefore we only need to re-fill the water tank once a day on average. I imagine that for a larger household, it'd be best to get an integrated filter for better convenience. Also, did I say that the water actually tastes alright? Well, we were skeptical about it but we do enjoy the taste of the water. Overall a great product.
Helpful Report
Posted 5 years ago
Strange taste at first but that passes. Have to waste water in every tank when it needs to be changed but very convenient and I’m delighted to have great water on tap
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Posted 5 years ago
It was a great decision , outstanding service . Delivery was prompt and of course the product worth the money .
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Posted 5 years ago
Arrived quickly and was easy to fit. Water tasted fresh. However there is a medicinal scent in the water which I'm hoping will disappear in a couple of days.
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Posted 5 years ago
Product arrived very quickly and was easy enough to install myself. The filtered water does taste fresher. However it does have this medicinal smell to it, perhaps it will disappear within a few days use. Overall I'm happy with the purchase and would recommend.
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews