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Osmio Reviews

4.7 Rating 3,396 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,396 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
Called to place an order and although orders cannot be placed over the phone. The lady was very helpful and sent the correct link via email. Order was easy and delivery quick
Helpful Report
Posted 6 years ago
Osmosis are OK and their products work
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Posted 6 years ago
Good product, easy install.
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Posted 6 years ago
Very good product and service but a little pricey with the GPB exchange to CDN
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Posted 6 years ago
I've always respected Osmio which delivers promptly and deals courteously with customers. 4 stars because I found ordering in the web site confusing and got the wrong product. (I think the web site was unclear but it could have been me...). The problem was rectified promptly and courteously as ever.
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Posted 6 years ago
The delay in sending a review, after purchase fitter was ill. Now at last fitted. Makes a huge difference
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Posted 6 years ago
A good service overall, but preferred the previous system of being able to order by phone. The issue is knowing what product is needed and where to find it in the large variety on offer. Also the advice on new and alternative products was useful. In my view Osmio are missing an opportunity to sell products.
Helpful Report
Posted 6 years ago
My husband LOVES this! He is a super fan of this machine & is in heaven now we have it. He did a lot of research & is really happy with the looks, taste & health benefits of having it. It was so easy to set up, looks fine on our work surface & is dispensing lovely water. I also like it - I enjoy having hot water for my morning coffee without waiting for the kettle to boil, but I still use the kettle on occasions. I also find the 25C water just a tad too luke warm, so keep a jug of water in the fridge for proper chilled drinking.
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Posted 6 years ago
Happy with the Zero RO machine and hydrogen water bottle. Packaging not excessive which is good. Stickers on the machine leave mark which is slight inconvenience. Would order from Osmio again.
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Posted 6 years ago
Very efficient service with good customer service backup that are able to rectify issues quickly
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Posted 6 years ago
Easy to fit works great , only down fall is it protrudes from the wall some so need plenty of space to fit in
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Posted 6 years ago
The product arrived and worked very well, no hassle, would use again.
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Posted 6 years ago
Found your office very helpful in making sure that we had the right system. Obtained the product very quickly, but now waiting for a plumber to fit.
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Posted 6 years ago
+ Good product. + Good value. + Friendly, helpful seller team - Hard to install - Not UK standard - hard to get working
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Posted 6 years ago
The water is clean and tastes great, I communicated with Osmio customer services via whatsapp and they were very helpful.. The only downside was that delivery was delayed by a day which as a result I had to change delivery destination as I was unable to take more time from work.
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Posted 6 years ago
No thanks.
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Posted 6 years ago
Excellent quality and service, water so much better now and actually pleasant to drink. Highly recommend these filters which are easy to fit. Thanks osimo
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Posted 6 years ago
I'm really happy with using Osmio duo, but I have a few notes. 1. The fact you have to "babysit" the charging process in order not to overcharge the battery. It would be great if it was at least making some sound when it's fully charged. 2. There is also a bit of inconvenience with keeping the plates always humid in order not to contaminate the water. This could be dangerous as you have no option to check if they have been overdry and actually working correctly or not. I also haven't receive the answer after how much time without the water the plates get dry and damage the process.
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Posted 6 years ago
Good product it has helped in ensuring my hair is no longer dry. However, the ceramic ball does not appear to be moving/circulating
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Posted 6 years ago
I’m pleased with the quality of the water, but find the cost of the 4 filters I use in the Coldstream to be very expensive.
Helpful Report
Posted 6 years ago
Osmio is rated 4.7 based on 3,396 reviews