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Osmio Reviews

4.7 Rating 3,263 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,263 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Online chat solved all my queries.Delivery prompt. No idea how good the filter is as its only just been fitted
Helpful Report
Posted 6 years ago
Almost perfect, absolutely the best solution if you want to avoid buying bottled water!
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Posted 6 years ago
easy to use
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Posted 6 years ago
Very happy
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Posted 6 years ago
Good availability of spares and very efficient next day delivery.
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Posted 6 years ago
I am using Osmio Vit. C shower filter for a week now and find it really good on my skin. I have to see after more weeks to see how good it is.
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Posted 6 years ago
Osmio Swan 304 SS single tap arrived promptly. The 1/4inch push-fit connector screwed to the tap was cross-threaded, probably due to the somewhat flimsy packaging ( it had been squashed in transit). However, the screw thread on the connector was undamaged and did not leak on fitting. It would have been better if it had been individually packaged in the box or a stronger box used. Am very pleased with its functioning and despite the problem, would buy from Osmio again.
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Posted 6 years ago
The product arrived within good time from order a couple of days well packaged. Easy to assemble and working within 15 mins.
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Posted 6 years ago
Delivery was excellent. The only reason I have given Good and not Excellent is that the cold water fitting was too large for our system and I had to purchase a T fitting and reducers. As it was only fitted a few days ago I am unable to rate the performance relating to water filtered, I will do this later when the system has been running for a while.
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Posted 6 years ago
Tri Flow tap being fitted today. Service and supply very good and will recommend if asked.
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Posted 6 years ago
Initially sent wrong colour tap, but corrected this and the new tap arrived the next day. Excellent customer service .
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Posted 6 years ago
Called to place an order and although orders cannot be placed over the phone. The lady was very helpful and sent the correct link via email. Order was easy and delivery quick
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Posted 6 years ago
Osmosis are OK and their products work
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Posted 6 years ago
Good product, easy install.
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Posted 6 years ago
Very good product and service but a little pricey with the GPB exchange to CDN
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Posted 6 years ago
I've always respected Osmio which delivers promptly and deals courteously with customers. 4 stars because I found ordering in the web site confusing and got the wrong product. (I think the web site was unclear but it could have been me...). The problem was rectified promptly and courteously as ever.
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Posted 6 years ago
The delay in sending a review, after purchase fitter was ill. Now at last fitted. Makes a huge difference
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Posted 6 years ago
A good service overall, but preferred the previous system of being able to order by phone. The issue is knowing what product is needed and where to find it in the large variety on offer. Also the advice on new and alternative products was useful. In my view Osmio are missing an opportunity to sell products.
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Posted 6 years ago
My husband LOVES this! He is a super fan of this machine & is in heaven now we have it. He did a lot of research & is really happy with the looks, taste & health benefits of having it. It was so easy to set up, looks fine on our work surface & is dispensing lovely water. I also like it - I enjoy having hot water for my morning coffee without waiting for the kettle to boil, but I still use the kettle on occasions. I also find the 25C water just a tad too luke warm, so keep a jug of water in the fridge for proper chilled drinking.
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Posted 6 years ago
Happy with the Zero RO machine and hydrogen water bottle. Packaging not excessive which is good. Stickers on the machine leave mark which is slight inconvenience. Would order from Osmio again.
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Posted 6 years ago
Osmio is rated 4.7 based on 3,263 reviews