Order Blinds Online Reviews

Name: Order Blinds Online
Address: Newark Beacon, Beacon Hill Office Park, Cafferata Way, Newark, Nottinghamshire
Rating: 4.77

4.8 Rating 2,863 Reviews

96 %

of reviewers recommend Order Blinds Online

4.8

Based on 2,863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01159 699933

Email:

info@orderblinds.co.uk

Location:

Newark Beacon,
Beacon Hill Office Park, Cafferata Way,
Newark
Nottinghamshire
NG24 2TN

Order Blinds Online 5 star review on 16th February 2026

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect fit blackout blinds arrived in reasonable time and were easy to fit.”

Helpful Report

Posted 4 years ago

“Great service and great quality.”

Helpful Report

Posted 4 years ago

“great quality & fast service”

Helpful Report

Posted 4 years ago

“So impressed with my new blinds and how quickly they came. Would definitely recommend this company”

Helpful Report

Posted 4 years ago

“Blinds were perfect. Good quality. Packaged really well and delivered on time. No complaints whatsoever.”

Helpful Report

Posted 4 years ago

“I was very pleased with the blind. The only thing, which was my mistake was that I ordered what I thought was a right hand roller, but I was looking at this from the wrong perspective. But very happy with the colour and quality and came just when said. Thank you”

Helpful Report

Posted 4 years ago

“Emily was FANTASTIC! I was ordering a specific blind for a very sunny patio door and she answered my queries speedily and accurately. Our blind was competitively priced and as good as any others we have. We will be ordering our Bathroom blinds next month when our work is complete.”

Helpful Report

Posted 4 years ago

“Very good service from blinds online”

Helpful Report

Posted 5 years ago

“Really excellent service and very quick turnaround from order to receipt of blind. Would definitely recommend. Have used before and went back to them for this reason. Speaks for itself. Thank you.”

Helpful Report

Posted 5 years ago

“easy to fit does the jb”

Helpful Report

Posted 5 years ago

“Order Blinds are a disgrace. The company continually fobs you off and will not accept that the blinds delivered do not operate as intended. The “Blackout Perfect Fit Roller blinds” we ordered fit the window frame perfectly however the blind does not close or stay in position. Customer Services organised the blinds to be picked up and then assembled them in the warehouse. They shared a video as “proof” that the blinds function correctly however the video only shows someone rolling the blinds down and back up without remaining in position. After several emails suggesting that we wanted a refund it was refused and I was told my only option was to have the blinds re-delivered. As testament to the companies customer service approach - ie “hope that you go away” my last correspondence with Order Blinds was May 17th (today is 13th June) and I have not heard anything since, have not received a refund, and they still have the blinds. Unfortunately I did not see the countless terrible Trustpilot reviews, rather I was misled by the website that lists their reviews.io ratings. These look remarkably similar (Aldi copy cat like) to Trustpilot. Reviews.io is not an open platform like Trustpilot - it requires a multi-step process before you are able to leave a review. (Request on Reviews.IO, they then follow up via email or chat, you must then prove you have made a purchase, and then this must be approved by Order Blinds. Which can be a multi-day process.) I have no doubt results in many disgruntled customers giving up before leaving the review. Please head this warning and choose a competitor.”

Helpful Report

Posted 5 years ago

Hi Mr Clementson, Thank you for taking the time to leave us a review. We've reviewed the correspondence on our system regarding your order and can see that the last communication was from my colleague Emily, which was on May 17th replying to your last email, to which we have received no response as yet, and so no further action has been taken. We have also reviewed the video that you have sent, and can see that the blind is stopped at both a lower and upper level, showing that the blind is operating correctly and locking in place where needed. As we have shown, the blind is working as it should, and therefore as it's not a faulty or damaged product and was made to your bespoke measurements, we are unable to offer a refund. As offered by Emily, we will arrange for the team to check over and video the operation of the blinds once more, and send you the footage to review. We will happily return the blinds to you and cover the cost of postage ourselves, as a gesture of goodwill, as previously discussed. We use reviews.io as it is a reputable platform used by many large companies to gather genuine reviews from their customers. We send review requests to all of our customers and offer no incentive for doing so, which we believe ensures that only genuine reviews are posted by verified customers of ours. We are an independent online company and therefore reviews are crucial to our success and taken very seriously, which is why we have chosen this review platform as it ensures that only genuine customers are able to leave feedback. We will be in touch shortly with the videos, and look forward to resolving the issues as soon as possible.

Posted 4 years ago

“Great unique design, very well made and quick delivery.”

Order Blinds Online 5 star review on 9th June 2021

Helpful Report

Posted 5 years ago

“Quick service and very reasonably priced. It would have been good to include ‘hook & loop’ adhesive pads to fix pelmets.”

Helpful Report

Posted 5 years ago

“Excellent, perfect it blacks out everything, no light at all”

Helpful Report

Posted 5 years ago

“Initial telephone query was answered politely and subsequent online order for 3 spring loaded sunscreen blinds was easy. They arrived within the time given and I am very pleased with the quality,they are finished perfectly.Can highly recommend.”

Helpful Report

Posted 5 years ago

“Excellent product and promptly delivered. Instructions slightly too well hidden in the rolled up blind. Didn’t find them until too late. They weren’t terribly good in helping manage the pull either”

Helpful Report

Posted 5 years ago

“Delivered in the timescale promised, very good value for money, product is of good quality and looks very nice in my bathroom window.”

Helpful Report

Posted 5 years ago

“Very pleased with our sun screen blinds look great & work beautifully. Delivery was on time”

Helpful Report

Posted 5 years ago

“Ordered from this company before and found them very good I would definitely recommend”

Helpful Report

Posted 5 years ago

“Very bad experience Won't recommend at all Waste of money and time”

Helpful Report

Posted 5 years ago

Order Blinds Online is rated 4.8 based on 2,863 reviews