Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.52

4.5 Rating 924 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 29th April 2025

115

Anonymous

Anonymous // 01/01/2019

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“Excellent service, and excellent product when it arrived, beautiful cantalever parasol, with the weights added”

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Posted 4 years ago

Hi Debra thanks so much for the kind review, its a great parasol, lets hope for a great summer

Posted 4 years ago

“Very happy the price was keen the communications were spot on accurate and clear. The quality of the Z Hi Fi rack is excellent it’s very solid and exactly as advertised. The delivery was on time, the driver helpful and polite it all went to plan so thank you! We are Happy to recommend this company.”

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Posted 4 years ago

Hi Chris, thanks for the fantastic feedback it really is appreciated. I have to agree the Z Hi-Fi rack is a great piece of furniture. We are really pleased you like it

Posted 4 years ago

“Ordered the 3 Urban Chic style nest tables. Absolutely love them! They look great and are solidly built. Good comms over delivery timings. Hassle free transaction for a quality product.”

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Posted 5 years ago

Hi John, thanks for the feedback they really are great tables!

Posted 5 years ago

“Beautiful furniture,quick delivery,excellent customer service. Highly recommend”

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Posted 5 years ago

Thanks Jules, we aim to please and I am so happy that you like the furniture

Posted 5 years ago

“Bought a set of garden furniture after being let down by other companies. Brilliant customer services from Gemma keeping me fully informed during my customer journey. I would highly recommend this company who maintained great customer service in these difficult times.”

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Posted 5 years ago

Thanks so much for the great feedback, we always try our very best and we are really pleased we could help.

Posted 5 years ago

“Great service from start to delivery. Furniture well made and great value. Delivery quick turn around, would recommend Only Oak Furniture.”

Only Oak Furniture 5 star review on 5th May 2020

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Posted 5 years ago

Thanks so much for the great feedback! Such a great choice on the garden furniture, it compliments your beautiful decked area perfectly!!

Posted 5 years ago

“I tried to cancel but put my request in too late. Pleased to say I am happy with what arrived and glad I was too slow to cancel 👍🏽”

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Posted 5 years ago

“lovely well made furniture,good delivery in this time of crisis,will buy again as we have just moved house THANKS only oak.”

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Posted 5 years ago

“Excellent customer service from everyone at Only Oak. The new sideboard is stunning in our hallway.”

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Posted 5 years ago

“The 'Z' Hi-Fi furniture not only makes my Marantz set-up look amazing, I'll swear it makes it sound better! Well worth the wait! Many thanks, Chris.M ( No.15. NG9 6EB / C.Ref. 20494 )”

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Posted 5 years ago

“The particular piece of furniture that we purchased was at the lowest price that we could find. We are so pleased with this quality, solid oak item. The furniture was well packaged and in perfect condition. Only Oak provided us with excellent email communications from start to finish. A minor issue was that the courier that delivered should have telephoned us prior to the time slotted of delivery, however this did not happen, no biggy. The courier driver was very polite and friendly and took care when delivering the furniture. Overall, we are extremely pleased.”

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Posted 5 years ago

“Very professional company with good range of products and first-class customer service.”

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Posted 5 years ago

“Excellent service, effective communication and competitive prices.”

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Posted 5 years ago

“Purchased the white dining table and wicker chairs absolutely amazing quality gemma sorted the delivery out as there was a slight misunderstanding”

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Posted 5 years ago

“no complaints”

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Posted 5 years ago

“Recently received Burniston Oak 4 x 2 coffee table. Excellent service from Only Oak Furniture and a good solid table.”

Only Oak Furniture 5 star review on 31st January 2020

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Posted 5 years ago

Hi Richard, Thanks for the great review and also for sending us a picture, It looks fantastic!

Posted 5 years ago

“Love my new table and chairs. Excellent quality and were very well packaged. Look great in my room and would highly recommend. Only reason I didn’t give them an ‘Excellent’ ratings was delivery was slightly delayed due to stock but when stock was in the delivery was arranged quickly.”

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Posted 5 years ago

Hi Jenny, Thanks for the great and honest review. I'm really glad you are happy with your tables and chairs.

Posted 5 years ago

“Communication with Only Oak Furniture was very good. Appreciated their personal touch with the customer. Am pleased with the oak CD unit. Just the job!”

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Posted 5 years ago

Hi Anne, thanks for the great feedback on both the product and our service. We always try our best!

Posted 5 years ago

“Excellent product quality. Fantastic service. Queries dealt with promptly, professional and friendly service. Delivery exactly as notified. Would definitely recommend.”

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Posted 5 years ago

“Amazing quality product, value and service”

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Posted 5 years ago

Only Oak Furniture is rated 4.5 based on 924 reviews