Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.52

4.5 Rating 815 Reviews

88 %

of reviewers recommend Only Oak Furniture

4.5

Based on 815 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 3rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After emailing are updates we’re correct,very pleased”

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Posted 2 years ago

“Firstly we are delighted with our new Royal Craft garden furniture.Due to well known shipping issues there was a long delay in delivery.I think communication of this might have been better otherwise we are satisfied with using only oak furniture and would use again. Kind regards Iain”

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Posted 2 years ago

“Delivery hassle free, easy to put together and product quality in line with expectations”

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Posted 3 years ago

“Took a long time to arrive but happy with purchase. Ordered a sofa end December, arrived end March, was notified of the delay from the start and asked if I preferred a refund. I was able to call through for updates, the customer service was great, only taking a star down for the worries that I had but was worth the wait in the end.”

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Posted 3 years ago

“I was really happy with the quick delivery and impressed by the quality of the garden furniture set I purchased. The only negative thing I have to say is that there was one piece that was chipped/ damaged. This must have happened when packing the items.”

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Posted 3 years ago

“Ordered 2 bedside, a tall boy for bedroom, after confirming whether all had matching knobs, same range, it seemed since doing the website handles had change and didn't match so had to cancel, ordered a bookcase for the office, turned up quickly and looks good, refund for other items went through smoothly, would use again.”

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Posted 3 years ago

“I love the furniture”

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Posted 3 years ago

“Delivery was later than stated due to shipment problems. However the Shoes cupboard arrived in good condition and fitted the space.”

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Posted 3 years ago

“items are good 4 round rings were big they not fit on corner screw so we did not use when assemble , delivery time about 4 weeks but they look good”

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Posted 3 years ago

“Great service and i love my new couch. Order was delayed (understandably due to covid and brexit) however any e-mail i sent was answered in 10 mins.”

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Posted 3 years ago

“Good furniture at reasonable prices and speedy delivery.”

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Posted 3 years ago

“Very pleased with product. However parcel left at doorstep, (as requested), but no notice given it was there, ie. rung the door bell or knock on door. Hence it was outside for several hours.”

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Posted 3 years ago

“Lovely furniture, courteous delivery service. All good. Happy customers.”

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Posted 3 years ago

“Good delivery time considering although they left it to courier to contact me, who didn't know what they were delivering or who it was from. Well packaged.”

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Posted 3 years ago

“Good received were damaged. Very prompt and impressive response from customer services.”

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Posted 3 years ago

“Product looks stylish and enhances the space. Delivery was surprisingly fast. Unfortunately arrived slightly damaged (hence 4 stars not 5). Feedback sent was promptly dealt with. Would use this website again and recommend to others.”

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Posted 3 years ago

“An excellent and well made piece of furniture. Extremely well packed and direct delivery ensured safe receipt. Ideal for the average hall. Do nite the lid opens backwards which means that if you want to use this storage regularly the item needs to stand a few inches away from the wall - we may adapt it to open forward. Bottom line though is that it is a quality piece of furniture worth the money.”

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Posted 3 years ago

“Bought a really nice oak sideboard from Only Oak Furniture. Unlike many furniture retailers with delivery lead times of many weeks (or sometimes months) the item was delivered within 10 days. The item itself is really nicely made - dovetailed drawer boxes, finger-jointed solid oak panels, and a perfect size for what I needed. Great service and a great product.”

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Posted 3 years ago

Many thanks for your review. We are happy to of provided a speedy service to you and a great product.

Posted 3 years ago

“Despite saying Item in stock, it took nearly 7 weeks from order to delivery and phone calls chasing it up, which was disappointing. However, the Staff were polite and it was well worth the wait. The desk is beautiful and solid and arrived well packaged.”

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Posted 3 years ago

Many thanks for your review. We apologize for the wait on your item. We are doing our very best in the current situation to get items to customers as quickly and safely as possible. We are glad to hear you are happy with your desk.

Posted 3 years ago

“Excellent quality and excellent delivery from Jigsaw Logistics.”

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Posted 3 years ago

Many thanks for taking the time to leave a review. we are glad you are pleased with your item and the delivery service

Posted 3 years ago

Only Oak Furniture is rated 4.5 based on 815 reviews