Due to the remoteness and COVID, I didn’t speak to the staff at OOF face to face but they were very helpful on the phone and gave accurate information. I cannot fault their service at all. However, the hi-fi cabinet itself did arrive with a couple of issues. The ‘so called’ solid oak top had a strip of veneer raised very slightly higher than the others. I was able to push that back into place successfully but the fact is that it wasn’t solid oak as described. The glass front door also has a very fine scratch on it. Both are niggles really and I wouldn’t send the item back because of them (especially as it took over 6 months to get it). I suppose the biggest problem with these cabinets is the designers have no practical idea of how to install a modern hifi into a small cabinet. In order to get my large amplifier in and be able to wire up 7.1 surround plus optical cables etc, I had to cut a large section of the back of the cabinet off. Not something you really want to be doing with a brand new item of furniture but necessary nevertheless.