Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.53

4.5 Rating 961 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Only Oak Furniture 5 star review on 3rd September 2025

116

Anonymous

Anonymous // 01/01/2019

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“Quality corner unit, excellent design. Pleased with appearance and serves purpose well. Needs two people to deliver (as it says on box) but only one on van.”

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Posted 8 months ago

Thank you for your review, John. We’re glad you’re happy with the design and appearance. We understand the delivery note and will pass your comment to our team to ensure smoother sign-off in future deliveries. If you need any help with setup or have questions, please let us know.

Posted 6 months ago

“The side is excellent, but 2 of the shelves was broken”

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Posted 9 months ago

Thank you for your review, Alliy. We’re glad you’re happy with the side, and we’re sorry two shelves arrived broken. Please contact us with your order number and photos, and we’ll arrange replacements as quickly as possible. If you’d prefer an alternative solution, we’re happy to help.

Posted 6 months ago

“Easy to use website, furniture arrived faster than anticipated. Pictures on website were really true representation of the furniture that was delivered. My patio furniture is really good quality.”

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Posted 9 months ago

Thank you so much for your fantastic review, Deborah! We’re thrilled you found the website easy to use, and that delivery exceeded your expectations with accurate product photos and good quality patio furniture. If you need anything else, we’re here.

Posted 6 months ago

“Excellent furniture & service.”

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Posted 9 months ago

Thank you so much for your fantastic review, Joy! We’re thrilled you enjoyed the furniture and our service. If you need anything else, we’re here.

Posted 6 months ago

“Great service, great furniture what's more to say 👍”

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Posted 9 months ago

Thank you so much for your fantastic review, Dave! We’re thrilled you enjoyed the service and the oak furniture. If you need anything else, we’re here.

Posted 6 months ago

“Good communication and the order was arranged to be delivered sooner than expected, which was good. Good quality furniture so very happy.”

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Posted 9 months ago

Thank you so much for your kind review, Clare! We’re thrilled to hear the communication was good, delivery came sooner than expected, and you’re happy with the quality. If there’s anything else we can help with, just let us know.

Posted 6 months ago

“Beautiful display cabinet,. I am very pleased with this gorgeous furniture, very good quality.”

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Posted 10 months ago

Thank you so much for your fantastic review, Christine! We’re thrilled to hear the display cabinet is beautiful and of very good quality. If you need anything else, we’re here.

Posted 6 months ago

“Furniture is beautiful and well made so 5⭐️⭐️⭐️⭐️⭐️”

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Posted 10 months ago

Thank you so much for your fantastic review, S! We’re thrilled to hear the oak furniture is beautiful and well made. If you need anything else, we’re here.

Posted 6 months ago

“Great quality product but waited 5 very long months when I was initially told it would be 8 to 12 weeks!”

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Posted 10 months ago

Hi Rhian, Thank you for your feedback and for choosing our products. We’re sorry for the lengthy wait beyond the initial 8–12 weeks and understand how frustrating this was. We’re reviewing our communication and delivery processes to prevent similar delays in the future.

Posted 6 months ago

“Arrived promptly as arranged. Clear communication and pleasant delivery staff, very helpful”

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Posted 10 months ago

Thank you so much for your fantastic review, Bernice! We’re thrilled to hear the delivery was prompt, communication clear, and that our team were pleasant and helpful. If you need anything else, we’re here.

Posted 6 months ago

“Fantastic staff, very helpful, great customer service. Delivery was well informed and quick Highly recommend this company”

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Posted 11 months ago

Thank you so much for your fantastic review, Joe! We're delighted you found our staff helpful, appreciated the customer service, and that the delivery was well informed and quick. Highly grateful for your recommendation.

Posted 6 months ago

“On arrival of our sideboard, we were surprised to see that the doors were a different finish Wood from the rest of the sideboard. This isn't how it looked in the photograph online.. Also, the doors have a very flimsy feeling We did take it up with the company, but were told there was nothing they could do about it. This stopped me ordering more pieces of the furniture. Disappointed.”

Helpful Report

Posted 11 months ago

Hello Helen, thank you for your feedback. We apologize for any discrepancy between the sideboard's appearance and the online photograph, and for the quality of the doors not meeting your expectations. We're actively working with our suppliers to ensure consistency and improve our products. Your insights are invaluable, and while we regret the inconvenience caused, we appreciate your understanding as we strive to do better.

Posted 6 months ago

“Good value and helpful customer service”

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Posted 1 year ago

Thank you so much for your fantastic review, Judy! We're delighted you found good value and that our customer service was helpful. If you need anything else, we're here.

Posted 6 months ago

“I had the kitchen island it came well protected and I love it the colour is perfect for my kitchen and everyone that sees it love it ,it makes the kitchen”

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Posted 1 year ago

Thank you so much for your fantastic review, Patricia! We’re thrilled to hear the kitchen island arrived well protected and that you love the colour. It’s wonderful to know it’s a hit with you and others. If there’s anything else you need, just let us know. Enjoy your new island!

Posted 6 months ago

“Lovely piece of furniture, fast reliable service. Would use again”

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Posted 1 year ago

Thank you so much for your fantastic review, Susan! We’re thrilled you love the furniture and that you found our service fast and reliable. We look forward to helping you again in the future.

Posted 6 months ago

“Assembly was very straightforward — each piece was clearly numbered and the instructions were easy to follow. The bed looks amazing and I’m very happy with the purchase!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic review, Lidija! We’re thrilled to hear that assembly was straightforward and that the bed looks amazing. We truly appreciate your kind words and are glad you’re happy with your purchase. If there’s anything else you need, just let us know. Enjoy your new furniture!

Posted 6 months ago

“Delivery was excellent and on time. The TV unit is a bit average and we purchased it thinking it's all made of oak wood because the description was not very clear. It's decent but not impressive. Website needs to be updated to clearly show the type of material used to make the unit”

Helpful Report

Posted 1 year ago

Dear Brian, Thank you for your review! We're pleased to hear you were satisfied with the timely delivery. However, we’re sorry to learn that the TV unit didn’t fully meet your expectations, particularly regarding its materials. Your feedback on the clarity of our product descriptions is invaluable, and we'll certainly take it into consideration as we work on improving our website.

Posted 1 year ago

“good service quality items i would definatly use them again + the delivery men where brilliant”

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Posted 1 year ago

Thank you so much for your fantastic review, Jane! We’re thrilled to hear that you were pleased with our service and the quality of the items. It’s great to know that our delivery team made a positive impression on you. We truly appreciate your kind words and look forward to serving you again in the future. If there's anything you need, just let us know. Enjoy your purchase!

Posted 1 year ago

“I am absolutely delighted with the Harwell display cabinet I purchased from Only Oak Furniture, it looks absolutely Beautiful in my living room, the craftmanship is outstanding and I am going to purchase more from the Harwell range, I would recommend the company to all my friends”

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Posted 1 year ago

Thank you so much for your fantastic review, Julie! We are absolutely thrilled to hear that you love the Harwell display cabinet and that it fits beautifully in your living room. Your appreciation for the craftsmanship truly makes our day! We're delighted that you are considering more pieces from the Harwell range. Recommendations from happy customers like you mean everything to us. If you have any questions or need assistance in the future, feel free to reach out. Enjoy showcasing your new cabinet!

Posted 1 year ago

“Beautiful furniture we are so proud of wonderfully packed and looks superb delivered on time by two great delivery men nothing to much trouble ,would certainly recommend this company to anyone you will not be dissapointed you will be amazed ! ,We have just moved into a lovely bungalow in Hampshire and our only oak dresser is simply the best ! Well done to your whole team you will not find better anywhere , Stuart and Karen Richardson ,”

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Posted 1 year ago

Thank you so much for your glowing review, Stuart and Karen! We are absolutely delighted to hear that you are proud of your beautiful furniture and that the delivery experience met your expectations. It's wonderful to know that your only oak dresser is adding to the charm of your lovely bungalow in Hampshire! Your kind words about our team are truly appreciated. We strive to provide the best for our customers, and your recommendation means the world to us. If you ever need assistance or have any questions, please don’t hesitate to get in touch. Enjoy your new piece!

Posted 1 year ago

Only Oak Furniture is rated 4.5 based on 961 reviews