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Online Lighting Reviews

4.4 Rating 1,058 Reviews

86 %

of reviewers recommend Online Lighting

Company Reviews

Product Reviews

4.4

Based on 1,058 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 2nd March 2024

Online Lighting 5 star review on 9th February 2024

Leanne Schiavone

Online Lighting 5 star review on 7th February 2024

Patricia Groves

Online Lighting 5 star review on 31st January 2024

Online Lighting 5 star review on 24th January 2024

Online Lighting 5 star review on 16th January 2024

FEYISHOLA GALLAGHER

Online Lighting 5 star review on 21st December 2023

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely lamp , looks expensive,”

Posted 3 years ago

“The porch lights we ordered were of good quality, clear instructions on how to install them and arrived very quckly.”

Posted 3 years ago

“Beautiful lamps at a great price. Excellent service. Very happy, thank you.”

Online Lighting 5 star review on 17th May 2021

Posted 3 years ago

“Website said it would arrive yesterday, still no sign of it! Desperately need the lights for electrician to install tomorrow.”

Posted 3 years ago

Sincere apologies your order was delayed with the carriers. The Customer Service Team

Posted 2 years ago

“Very pleased with my outdoor light, hasn’t been put up yet, but is good quality and great price.”

Posted 3 years ago

“Prompt delivery, well packaged. Lights as described and very nice indeed, well made, minimal plastic and straightforward to install, by replacing old porch lights.”

Online Lighting 5 star review on 15th May 2021

Posted 3 years ago

“No contact phone number, only email Product supplied NOT as advertised. Different size, lower IP rating, different wattage and wrong kelvin value. No response to email yet and to top it all items were very poorly packed in a massive over size box!! Could do better.”

Posted 3 years ago

Thank you for getting in touch. Our phone numbers are shown on the top of the home page of our website. In addition, customers can contact us by email and Live Chat 7 days a week. If a customer does not wish to keep their order it can be returned via our website returns portal with no requirement to contact us first. The Customer Service Team

Posted 2 years ago

“Product is marvellous and very well priced. Unfortunately I received no e-mail acknowledgement of order or a reply to a query I sent to you. This morning product arrived with no notification of it being delivered, which was a surprise, as it was showing on your website as "out of stock" luckily I was in the house.”

Posted 3 years ago

I am really sorry that you feel your experience shopping with us wasn’t as it should have been. The Customer Care Team

Posted 2 years ago

“The order process and delivery was very good. The quality I of the light was good but unfortunately not suitable for the place we wanted it so need to return it. I am disappointed that having paid for postage on order to return the item I have to travel a distance and pay an additional £5.99 which makes this an expensive purchase/return.”

Posted 3 years ago

“I knew what I wanted and it came the next day. Straightforward and efficient.”

Posted 3 years ago

“Great reading light. Good quality and value. Adds a nice touch to our sitting room.”

Posted 3 years ago

“Great product”

Posted 3 years ago

“Great communication regarding order status and delivery, arrived in 48hrs.”

Posted 3 years ago

“Very helpful. The lights arrived quickly and were well packed”

Posted 3 years ago

“Amazing service. Ordered on Thursday afternoon and item arrived on Friday at 10am. Great communication throughout and lovely product. I don’t normally write reviews but after ordering a similar item elsewhere and having to cancel after 2 months of waiting I was so happy to have found this company. Would recommend.”

Posted 3 years ago

“This is a really nice product and it arrived perfectly on time within the estimation given on the website.”

Posted 3 years ago

“First time user for this company & very impressed with the product range, value for money & quick service”

Posted 3 years ago

“Very fast delivery. Packaged well. Would definitely buy from here again.”

Posted 3 years ago

“Came so fast and is perfect!”

Posted 3 years ago

“As I have not used online lighting before I was a bit apprehensive, but they have been brilliant. Easy to order, delivered well before time stated and the light is excellent, really good value. Will certainly use again without hesitation. Thank you.”

Posted 3 years ago

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Online Lighting is rated 4.4 based on 1,058 reviews