Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.41

4.4 Rating 1,080 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

Write Your review

Tell us how Online Lighting made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Online Lighting 5 star review on 21st July 2025

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Delivered the next day - very impressed!”

Helpful Report

Posted 4 years ago

“All went very smoothly. Helpful email confirmation, dispatched v quickly and delivery arrived as expected. Product in tact and as expected. I didn't engage with customer services as not needed.”

Helpful Report

Posted 4 years ago

Thank you on behalf of the team. The Customer Care Team

Posted 3 years ago

“Light fitting looks amazing ,service was fast ,efficient and very prompt ,well packed and more importantly easy to assemble ,highly recommended.”

Helpful Report

Posted 4 years ago

“Very impressed with the service from ordering to a time slot for delivery, would highly recommend 😀”

Helpful Report

Posted 4 years ago

“Online Lighting dispatched the order on time. However, the courier has failed to deliver or have lost the parcel as it is still showing out for delivery. Tried to contact the company but still waiting on a reply.”

Helpful Report

Posted 4 years ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 3 years ago

“Absolutely stunning”

Online Lighting 5 star review on 4th June 2021

Helpful Report

Posted 4 years ago

“Delivered on time and packed well. Easy to fit and looks outstanding”

Helpful Report

Posted 4 years ago

“The lights arrived very fast and beautifully packed. They were not expensive but look impressive”

Online Lighting 5 star review on 29th May 2021

Helpful Report

Posted 4 years ago

“Outside lantern arrived the day after it was ordered. Looks perfect and just what I wanted. Waiting for new build to be ready but sure it will look lovely in situ.”

Helpful Report

Posted 4 years ago

“I purchased 2 Endon Lessina Touch Lamp Brushed Gold and they arrived in less than 24hours. The lights are beautiful and the service was fantastic!”

Helpful Report

Posted 4 years ago

“excellent value and these are lovely lights. I was a little underwhelmed when they arrived as I thought the bulb couldn't possibly be bright enough, but wow at night they looked amazing. Great find!”

Online Lighting 5 star review on 27th May 2021

Helpful Report

Posted 4 years ago

“Love it for my dining room 💕👍”

Helpful Report

Posted 4 years ago

“My order for the Lucide Claire LED arrived within two days and that was over a weekend exceptional service. We haven’t yet very fitted the light but it looks to be of very good quality. I would not hesitate to use your company again. Thank you”

Helpful Report

Posted 4 years ago

“Great products and interesting designs. Much more interesting than the standard designs at the usual shops.”

Helpful Report

Posted 4 years ago

“Prompt delivery; perfectly and safely packed; excellent quality pendant light. First class service!”

Helpful Report

Posted 4 years ago

“Great quality product - the lights look amazing Had a long wait for delivery but Inline Lightning kept me up to date”

Online Lighting 5 star review on 21st May 2021

Helpful Report

Posted 4 years ago

“Order process was simple delivered within days.”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“exactly what l wanted beautiful lamps the colour of the shades is perfect”

Helpful Report

Posted 4 years ago

“Made a purchase on May 7th and my order never arrived. Company did very little to get to the bottom of the issue. I had to chase up couriers who said they never received my parcel to deliver it. Very disappointed”

Helpful Report

Posted 4 years ago

I am sorry you were disappointed with your experience shopping with us. Carriers required up to 48 hours to investigate hence the delay in getting back to you. The Customer Service Team

Posted 3 years ago

Online Lighting is rated 4.4 based on 1,080 reviews