Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.41

4.4 Rating 1,080 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 21st July 2025

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery, well pckaged. Nice lamp!”

Helpful Report

Posted 4 years ago

Thank you, we very much value our customer’s feedback. The Customer Care Team

Posted 3 years ago

“Easy to use website, fast efficient service. The light fitting was extremely well packed. As yet we have not fitted our pendant light as still decorating but light fitting looks well made and what we expected. Very happy with service and product will use this company again.”

Helpful Report

Posted 4 years ago

“So please with the lamp. Absolutely stunning in the bedroom.”

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Posted 4 years ago

“Prompt professional service good condition on arrival and £150 less than uI had been quoted elsewhere .”

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Posted 4 years ago

“First time I have ordered with this company, absolutely first class customer service, so lovely to be able to speak to someone.”

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Posted 4 years ago

“Needn’t look anywhere else”

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Posted 4 years ago

“fast delivery”

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Posted 4 years ago

“This is our second purchase from Online Lighting and again, fast delivery, excellent packaging and superb quality. I contacted the company with a query and spoke to a very helpful and personable lady which made for a faultless online shopping experience.”

Helpful Report

Posted 4 years ago

“Paid extra for faster delivery, thought that meant lamp and bulbs. Bulbs arrived next day but lamp not here yet. When the invoice came through it said 3-5 working days, didn't see that when I ordered it. Very disappointed with the service.”

Helpful Report

Posted 4 years ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 3 years ago

“Easy to use website. Delivered earlier than expected, which was great. Light fitting looks great.”

Helpful Report

Posted 4 years ago

“The price and the delivery service was good but the packing was poor - too flimsy”

Helpful Report

Posted 4 years ago

“I had to wait for the lights to come into stock but I was kept informed of the delay, and offered alternatives, however I waited and the lights arrived a little earlier than expected”

Helpful Report

Posted 4 years ago

“Very pleased with the lights. They were packaged well and I received them within 2 days.”

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Posted 4 years ago

“Very good communication during product delay, and beautiful light supplied.”

Helpful Report

Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“There are so many choices at reasonable prices. Good quick service and decent products. Happy to recommend, will use again.”

Helpful Report

Posted 4 years ago

“Stumbled across this site when searching for a specific table lamp. Not only did they have the best price (including sale items elsewhere) but the site was easy to use and I was able to get bulbs and other necessary accessories. They did NOT use Hermes, which is always a bonus for me. My lamps arrived two or three days after i ordered them. They are absolutely gorgeous and the seamless turn around, is without fault. Cannot wait to order something else. I would 100% order from this company again and would recommend them to all my friends and home decor enthusiasts.”

Helpful Report

Posted 4 years ago

“Arrived within 2 days. Packaged well and will order again”

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Posted 4 years ago

“For the price I was expecting copper lights,not metal coloured. But that aside they look brilliant. Will look nice in my new kitchen.”

Helpful Report

Posted 4 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

“i ordered 2 light fittings 1 came without any fixings, waiting 2 days now for them to update me on when they will arrive.”

Helpful Report

Posted 4 years ago

I am very sorry your order did not arrive complete - most unusual. The Customer Service Team

Posted 3 years ago

“Great service. finally found a match for a broken wall light.”

Helpful Report

Posted 4 years ago

Online Lighting is rated 4.4 based on 1,080 reviews