One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.65

4.7 Rating 4,022 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,022 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LP5 provided a brilliant service, had flat battery and was sorted within an hour of my call.”

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Posted 8 months ago

“I had a flat tyre and my car had to be recovered and taken to a garage for the tyre to be changed. Scott, the recovery driver, was excellent. He was very friendly and professional and used his local knowledge to get the car, and me, to the nearest garage. One Call liased with him and myself continuously, so l was fully aware of what my insurance policy covered. I cannot fault the service. I will definately recommend One Call to friends and family.”

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Posted 8 months ago

“Excellent response to home start rescue with recovery to a garage I specified. No Quibbles, arrived within the hour, car was taken on a specialised flat bed truck. The company responding were very efficient and pleasant. A very worthwhile part of my platinum insurance cover”

One Call Rescue 5 star review on 14th January 2026

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Posted 8 months ago

“The mechanic was very pleasant and helpful.”

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Posted 8 months ago

“LP5 turned up before his estimated arrival time and jumpstarted the car. Very efficient.”

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Posted 8 months ago

“Really good and efficient service, would highly recommend je9”

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Posted 8 months ago

“The guy arrived 25 minutes earlier than expected. He was able to attend to my vehicle quickly and efficiently. He gave me open and honest feedback enabling me to organise next steps well. He was very professional and knowledgeable.”

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Posted 8 months ago

“Very good all round, didn’t take too long even in the bad weather conditions, lovely lady too who came to me she went above and beyond 😀😀😀”

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Posted 8 months ago

“Helped me to a local garage with very good tyre prices”

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Posted 8 months ago

“The ETA I was given was wholly acceptable, and I was kept fully apprised of the progress your agent was making in getting to me. He was prompt, efficient, friendly and professional, and discerned the cause of my problem, and its solution, within seconds. I am extremely grateful to him.”

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Posted 8 months ago

“First class service”

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Posted 8 months ago

“Friendly fast efficiency thank you”

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Posted 8 months ago

“The man that came to help me was very polite he identified the problem quickly and resolved it promptly. I was very grateful indeed! Thank you.”

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Posted 8 months ago

“Easy to use online to log flat tyre. The mechanic called quite quickly after I logged the issue. He was only a few miles away. He was quick in getting the tyre changed over to my space saver wheel and told me to take care driving with it. I told him where I was going and I went straight to the garage, got a new tyre fitted and the space saver tyre back in my boot. The service was brilliant from start to finish.”

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Posted 8 months ago

“The customer portal didn't recognise that I had breakdown recovery on my policy. When I called the help centre it was quickly answered and the operator arranged for breakdown recovery. I received a text notification of ETA which was a reasonable time, given the remote location. The recovery vehicle arrived at the time given and quickly and efficiently loaded my van even though it was on a crossroads, causing only a couple of minutes delay for other road users, who were all very patient. All over a fantastic service. Thank you.”

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Posted 8 months ago

“Excellent service, very friendly and very quick to get to my car, less than an hour, can't fault the service in any way, would definitely recommend One Call Rescue.”

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Posted 8 months ago

“I received a fast response and great service from the company. Your representative put my mind at rest and was careful and respectful of my vehicle.”

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Posted 8 months ago

“Very helpful polite and professional.”

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Posted 8 months ago

“Quick and very helpful response. The man at the end of the phone arranged for recovery by a very reputable garage who fixed the car quickly. We were back on the road within a couple of hours.”

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Posted 8 months ago

“Prompt telephone call at 11:18. Was told breakdown service would arrive at 14:17. He actually arrived early at 13:00 so it was very lucky that I had just returned from a dog walk. Car started with jump leads. Engineer polite and efficient.”

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Posted 8 months ago

One Call Rescue is rated 4.7 based on 4,022 reviews