One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,751 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,751 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delt with my breakdown fast & efficient”

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Posted 1 day ago

“Very happy with the service charged my car and advised”

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Posted 2 days ago

“Ba3 was very helpful and informative on what I had to do to log my breakdown”

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Posted 2 days ago

“The driver who collected us was very reassuring and quick and efficient and dropped us home exactly as requested”

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Posted 2 days ago

“The process of booking a rescue was not as easy or as quick as i was used to. If I had not been at home, I think I would have found it even more stressful. OB2 who cane out was very helpful and informative.”

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Posted 3 days ago

“Friendly, fast and knowledgeable.”

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Posted 4 days ago

“Excellent service & very pleasant gent,very quick arrival & drop off.”

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Posted 4 days ago

“Brilliant service. Portal easy to use, even for an old lady. Regular updates about arrival of support. Mechanic arrived earlier than expected. Professional and friendly. Fixed the problem. Very happy even though initially I was worried about not talking to someone the on line portal was really efficient.”

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Posted 4 days ago

“Charlie came quite early which I was very happy. The service is very good and his advice is very good. Solved the problem in no time. Thank you very much 🤗”

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Posted 4 days ago

“Excellent service today. My battery went flat and I had a lovely man with me within 50 minutes. He called me when he was 10 minutes away as well. Can't ask for more”

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Posted 5 days ago

“Very good service”

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Posted 5 days ago

“Fully informed of any delays Phone call from the rescue driver to make sure I was in the right location Super efficient and got my car on the ramp in minimal time Pleasant conversation to the garage Made sure I had everything I need from the car before I set off Offered to drive me home but I politely declined”

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Posted 5 days ago

“Fast response . Polite & professional.”

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Posted 5 days ago

“i could not find my vehicle listed so i was unsure if i had a policy, as it turned out i was covered so a rescue was implemented, but as it turned out i managed to replace the punctured wheel with the spare, i then notified you i had fixed the problem and would not need any assistance, you then informed me this would be logged as a rescue and i would be charged for the next one!! not happy.”

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Posted 5 days ago

“Excellent service, fast and professional”

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Posted 5 days ago

“First class response with no extra worries and all carried out profesdionally from start to finish.”

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Posted 5 days ago

“Brilliant swift response. Gareth was great. Home in no time”

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Posted 5 days ago

“Great service. Call back within 5 mins explained problem and resolved 1 problem then initiated repair immediately with contact in under 1hour.”

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Posted 5 days ago

“The call out was well planned and I was very well informed and my assistant was very polite and helpful he even waited for me to go in my house to drop off things from my car as my car was open and I couldn’t switch off, before making sure I came back to my car and then he left.”

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Posted 6 days ago

“The customer service agent BP2 was very helpful in writing with me to resolve my breakdown predicament.”

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Posted 6 days ago

One Call Rescue is rated 4.6 based on 3,751 reviews