One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,733 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The call out was well planned and I was very well informed and my assistant was very polite and helpful he even waited for me to go in my house to drop off things from my car as my car was open and I couldn’t switch off, before making sure I came back to my car and then he left.”

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Posted 17 hours ago

“The customer service agent BP2 was very helpful in writing with me to resolve my breakdown predicament.”

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Posted 17 hours ago

“One call rescue ref OB2 call out was in good time and an easy journey back to home location, very happy with customer service.”

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Posted 22 hours ago

“Me and my family been waiting 3 hours for recovery car, but guy who came to rescue as was really nice, quality did his job, gave good advice whot can be wrong and take as home safely:) thank you for your help. We couldn't do without you.”

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Posted 1 day ago

“very good service”

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Posted 1 day ago

“He arrived promptly and was polite and professional throughout. He explained the cause of my flat car battery and resolved the issue super quick. Very good service!”

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Posted 2 days ago

“Excellent service all the way through fast friendly 10 out of 10”

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Posted 2 days ago

“Really helpful people..arrived on time”

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Posted 2 days ago

“Breakdown service kept me updated. I wasn't there when recovery vehicle arrived, my friend who was there said the recovery man was very helpful and pleasant. One thing, when contacting breakdown I had to go online. I wondered what I would have done if I was in an isolated location.”

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Posted 4 days ago

“First time using the portal, wasn't too happy about it rather than an agent taking down my details, thinking that would be quicker. However completing required information was not difficult. The response I received with a mechanic arriving was very good and speedy. The mechanic identified the problem and made arrangements for my car to be taken to the garage I requested. Mechanic was also friendly and polite. Excellent service. What does the optional questions about a courier delivery have to do with my vehicle breakdown? Very puzzlingly.”

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Posted 4 days ago

“Relatively quick response and the gentleman who attended to us was very polite and helpful and got us on our way promptly. He took the time to wait and see if we were successful in setting off which was thoughtful.”

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Posted 4 days ago

“The pick-up lorry arrived an hour earlier than at first notified, found my car in the car park, quickly diagnosed the problem. He then got the car onto the rear of lorry and agreed to take my car to my repair garage. He was courteous and helpful at every stage. Excellent and speedy service - thank you!”

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Posted 4 days ago

“One call was very quick and sorted everything out quickly was very happy”

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Posted 4 days ago

“Excellent service. First time I used them today when I broke down on motorway. Spoke to someone straightaway who arranged for roadside assistance to come out. Very reasonable £20 callout fee. Someone was with me within 1.5 hours and diagnosed the problem and car was taken to garage. Would recommend.”

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Posted 4 days ago

“Quick turn up. Friendly driver. Took car to specified garage.BA4”

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Posted 4 days ago

“He came in prompt time and was very friendly. Dropped my car off on my path. Only cost me £20 . Genuinely thought it was going to be more. Happy with the service”

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Posted 4 days ago

“Excellent, I had to request breakdown recovery 😟 online and was anxious as I’m not very technical It was straight forward and within 2 mins my breakdown tow truck sent a message to say would be with me shortly, within approximately 35 minutes the tow was with me, great driver made me feel safe and was most professional towed my car to my nominated garage”

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Posted 4 days ago

“Great service. Tracey's recovery arrived promptly, diagnosed the problem and gave me different options for getting my car back on the road.”

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Posted 4 days ago

“Excellent service the breakdown recovery guy was very pleasant and helpful”

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Posted 4 days ago

“Fast and friendly service. The driver was incredibly kind and explained everything to me. He was so lovely to my son and made a hard day much softer. Great service!”

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Posted 4 days ago

One Call Rescue is rated 4.6 based on 3,733 reviews