One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.65

4.7 Rating 4,028 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer portal didn't recognise that I had breakdown recovery on my policy. When I called the help centre it was quickly answered and the operator arranged for breakdown recovery. I received a text notification of ETA which was a reasonable time, given the remote location. The recovery vehicle arrived at the time given and quickly and efficiently loaded my van even though it was on a crossroads, causing only a couple of minutes delay for other road users, who were all very patient. All over a fantastic service. Thank you.”

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Posted 8 months ago

“Excellent service, very friendly and very quick to get to my car, less than an hour, can't fault the service in any way, would definitely recommend One Call Rescue.”

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Posted 8 months ago

“I received a fast response and great service from the company. Your representative put my mind at rest and was careful and respectful of my vehicle.”

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Posted 8 months ago

“Very helpful polite and professional.”

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Posted 8 months ago

“Quick and very helpful response. The man at the end of the phone arranged for recovery by a very reputable garage who fixed the car quickly. We were back on the road within a couple of hours.”

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Posted 8 months ago

“Prompt telephone call at 11:18. Was told breakdown service would arrive at 14:17. He actually arrived early at 13:00 so it was very lucky that I had just returned from a dog walk. Car started with jump leads. Engineer polite and efficient.”

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Posted 8 months ago

“Excellent service within an hour. The breakdown garage were amazing and reassuring,”

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Posted 8 months ago

“Quick and friendly service”

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Posted 8 months ago

“Very helpful service,after I had a blow out on the M5. Keep up good work.”

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Posted 8 months ago

“They came earlier than they said they would .jump start fixed my flat battery. Drive car for 30 mins all fixed. Guy who came out was very personable . Very pleased with the service”

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Posted 8 months ago

“Very efficient service. Arrived on time”

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Posted 8 months ago

“Easy to process the request and quick response. Spot on.”

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Posted 8 months ago

“Guy who came out was superb his user name is LA4 great service thanks”

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Posted 8 months ago

“They arrived quicker than the time I was given, which was such a relief, as I had to go to work later that day.”

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Posted 8 months ago

“I was so happy with the quick service especially as I live on a remote island”

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Posted 8 months ago

“Very quick to answer and a very swift response”

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Posted 8 months ago

“Excellent service. From report to fixing my car was less than an hour. My car battery was flat at home.”

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Posted 8 months ago

“Recovery driver was very polite and helpful.”

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Posted 8 months ago

“I logged my breakdown at 11.25am and half an hour later the agent had arrived. Which was 55 minutes earlier than I was advised. He was really friendly and quickly solved the problem I had. I highly recommend 👌”

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Posted 8 months ago

“Very happy with service, a massive thank you 😊”

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Posted 8 months ago

One Call Rescue is rated 4.7 based on 4,028 reviews