One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,548 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,548 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how One Call Rescue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“as per my Policy since 5 years I am paying breakdown cover when I add that on my policy price gone up , today I ask for my first call out in 5 years and had to pay £20.00 , there is no way to complain , no one to take the call , want my £20 back or there are many to provid better and honest service”

Helpful Report

Posted 5 years ago

“CS5 Good service. Good time”

Helpful Report

Posted 5 years ago

“Jv2 I would just like to thank the recovery company that recovered my car today. The recovery driver Eran was very prompt, helpful and Polite. Thank you OneCall for a great service 5 stars ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 5 years ago

“I was devastated when the car broke down, I called one call insurance and within an hour Bradburys of Barmouth was out to us, they got us up and running within half an hour, i,m so happy with the service we got.”

Helpful Report

Posted 5 years ago

“Great service, recovered very quickly. Cheers SR6”

Helpful Report

Posted 5 years ago

“Came quicker than quoted time,engineer got me sorted in no time, pleasant guy overall very good experience thanks to gn3”

Helpful Report

Posted 5 years ago

“The guy that turned up was fantastic. Polite. Did a great job even though his own house was seriously being effected by flooding. The weather was atrocious.”

Helpful Report

Posted 5 years ago

“Very bad service.”

Helpful Report

Posted 5 years ago

“Very bad service. Call operator second time was very rude and nit helpful. Be very careful of their recovery policy. It is designed to ensure they do very little for you.”

Helpful Report

Posted 5 years ago

“CF9 dealt with my problem, a flat battery, car was outside my home so had to pay £20 to get it fixed. Mechanic was quick efficient and friendly very pleased to be back on the road again!”

Helpful Report

Posted 5 years ago

“Had a home call out as I had a flat battery, didn’t have long to wait. Good service by engineer, got me up and running in no time.”

Helpful Report

Posted 5 years ago

“Wait time was good. Engineer stated My battery had a fault and was told would need a new one. I was offered to have a new one fitted at £75. Was sorted in minutes.”

Helpful Report

Posted 6 years ago

“Quick service”

Helpful Report

Posted 6 years ago

“Excellent service today”

Helpful Report

Posted 6 years ago

“Great customer service , assistant was really friendly, just the wait time was to long. I received the approximate time and the RAC came at that time.”

Helpful Report

Posted 6 years ago

“As a older person speaking to someone is easier for me... Stewart SY7 was very good and solved the problem very quickly.. I have been with you for years and have always appreciated the high level of attention your staff give.. A big Thank you to all those who work at One Call......”

Helpful Report

Posted 6 years ago

“Excellent service! Call handler SW6 was very polite and efficient. He informed me that the mechanic would arrive within 1 hour. Mechanic arrived within that time and fixed my car quickly and efficiently. A huge thank you to all! Highly recommend.”

Helpful Report

Posted 6 years ago

“Quick service extremely helpful from call handler to brilliant mechanic”

Helpful Report

Posted 6 years ago

“A very good service from first contact by phone to arriving back home, thank you.”

Helpful Report

Posted 6 years ago

“The guy on the phone was friendly and efficient. Their agent was at my house in less than an hour for my home start. Quality service !”

Helpful Report

Posted 6 years ago

One Call Rescue is rated 4.6 based on 3,548 reviews